Good Pricing and Direct
Good Pricing and Direct

Super.com is an innovative review platform designed to enhance consumer trust in online purchasing decisions. The company provides a space for customers to share their experiences and opinions about various products and services, allowing potential buyers to make informed choices based on genuine feedback. Targeting both consumers and businesses, Super.com aims to bridge the gap between customer insights and company reputations. By facilitating transparent reviews, the platform empowers users to explore detailed ratings and testimonials across a wide range of industries. With its user-friendly interface, Super.com serves as a valuable resource for individuals seeking reliable information while shopping online, helping to foster a community of trust and accountability in the digital marketplace.
Reviewers consistently praise Super.com for its user-friendly booking process and competitive pricing, highlighting the ease of making reservations both online and via phone. Many customers note the fast service and great value, with comments like "Best prices" and "Great app!
Super easy to use!" reflecting a high level of satisfaction. The staff's friendly attitude during phone interactions further enhances the positive experience. However, a small number of reviews express dissatisfaction, particularly regarding specific hotel experiences and the overall booking process, with one reviewer stating, "IT WAS OK AT BEST." Despite these criticisms, the overwhelming majority of feedback underscores the convenience and affordability that Super.com offers. Overall, the sentiment is predominantly positive, showcasing a strong reputation in the travel and tourism sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 983 |
| Aug 25 | 4.8 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick and simple in expensive”
“After spending half an hour navigating their site, I found no contact number for customer support; however, I was abl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Value | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Super.com is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.7).
1,000 reviews of Super.com. Filter by what matters to you.
Absolute scam. DO NOT USE SUPER.COM. If you have an issue with your accommodations you are SOL. Customer service is awful. Can't even understand them and got the run around for 2 weeks before they told me they would not help me. I ordered a room with 2 beds and got 1. Super.com says too bad. Total scam. Update: internal team got in touch with me via email to tell me once again that they wouldn't be helping me. No phone call, no interest in investigating further.
I recently used SUPER.com to book accommodations, and the experience was excellent from start to finish! The site was very easy to navigate, with clear pricing and photos that accurately reflected the hotels. I appreciated the variety of budget-friendly options and the transparent cancellation policies, which made me feel confident about my reservation.
Quick answers to the questions people ask most.
Super.com is a business platform that provides various services to help companies streamline their operations. The platform offers tools and solutions designed to support business growth and efficiency.
Super.com serves businesses of various sizes and industries. The platform is designed to accommodate different business needs and requirements across multiple sectors.
You can contact Super.com customer support through their website's contact form or support portal. Additional contact methods may be available depending on your service plan and needs.
Business hours may vary depending on your location and service type. It's recommended to check the website or contact customer support for specific hours of operation in your region.
Many business platforms offer trial periods or demonstrations of their services. You should visit Super.com's website or contact their sales team to inquire about available trial options.
Super.com implements security measures to protect customer data and business information. For specific details about their security protocols and compliance standards, you can review their privacy policy and security documentation.
Most modern business platforms offer integration capabilities with popular business tools and software. You can check Super.com's documentation or contact support to learn about available integrations.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Simple process to book
Simple to use upfront pricing
The lower price and ease of booking. Also, this is the hotel I always choose ,and if it's not available, I keep watching for a vacancy
Better prices
This company is running one of the most deceptive and manipulative subscription schemes I’ve ever experienced. Without my knowledge or consent, Super.com (also known as Super+ and formerly Snapmoney Inc.) charged my bank account $15 every single month starting in December 2024. I never agreed to any membership, never received a confirmation, and never even used any service from them. What’s even more disturbing is how they hide behind confusing names and a rebranded identity. You think you're just booking a hotel or browsing deals, and next thing you know, you’re trapped in a subscription you never saw coming. Then when you try to cancel, they hide behind an automated phone system that offers no real help. It’s like trying to escape from a financial trap set on purpose. I later found out I wasn’t alone. Countless others are victims of this same tactic — people being charged for months without knowing it. They’ve been doing this under different names, hoping people won’t notice or won’t fight back. And here’s something important to notice: a large number of the 5-star reviews posted about this company are extremely suspicious. Many are written by users with generic names, no profile pictures, and no review history. Most of them use vague, robotic language like “Great service” or “Very helpful” with no real details. This looks like a deliberate attempt to bury the negative reviews and mislead the public. Real customers are reporting fraud, but fake reviews are inflating the rating. I’ve reported the charges to my bank, blocked the company, and now I’m warning others: stay away from Super.com, Super+, and anything linked to Snapmoney Inc. This isn’t just bad business — it’s a scam in disguise. I sincerely hope the BBB reconsiders their A+ rating. You’ve been warned.
First time to book here.
Best experience ever felt like one of the family
It was great! Only change I’d recommend is make it easier to see “hidden” hotel costs and what they are - for example “resort fees” and parking. It can be misleading at what the total cost will be without it more explicit on the site. Otherwise - I really love booking through you!
Refund and cancellation policies vary by service type and agreement terms. You can find detailed policy information in your service agreement or by contacting customer support directly.
Many business platforms offer training resources and onboarding assistance to help new users get started. Contact Super.com directly to learn about available training options and support resources.
Service plan changes can typically be made through your account dashboard or by contacting customer support. The specific process may depend on your current plan and desired changes.
Service availability may vary by geographic location and local regulations. Check Super.com's website or contact their team to confirm service availability in your specific region or country.
Platform updates and new feature releases vary by company and service type. You can typically find information about recent updates and upcoming features in your account dashboard or company communications.
Super.com is an innovative review platform designed to enhance consumer trust in online purchasing decisions. The company provides a space for customers to share their experiences and opinions about various products and services, allowing potential buyers to make informed choices based on genuine feedback. Targeting both consumers and businesses, Super.com aims to bridge the gap between customer insights and company reputations. By facilitating transparent reviews, the platform empowers users to explore detailed ratings and testimonials across a wide range of industries. With its user-friendly interface, Super.com serves as a valuable resource for individuals seeking reliable information while shopping online, helping to foster a community of trust and accountability in the digital marketplace.
This profile hasn't been claimed by the business owner.