Telescope Live is an innovative platform dedicated to astrophotography and remote imaging, designed for both enthusiasts and professionals. The company provides users with access to professional-grade telescopes located around the world, allowing them to capture stunning images of the cosmos without the need for personal equipment. This service caters to a diverse audience, from beginners seeking to learn the basics of astrophotography to seasoned experts looking to refine their skills.
The platform offers a user-friendly experience, featuring ready-to-use images, curated datasets, and comprehensive tutorials that guide users through various techniques in astrophotography. Additionally, Telescope Live fosters a collaborative community where users can share insights and showcase their work, promoting growth and inspiration within the field. By making astrophotography accessible to anyone interested in exploring the night sky, Telescope Live plays a significant role in democratizing this captivating hobby.
Telescope Live has a positive customer experience.
Telescope Live receives overwhelmingly positive feedback from users, who praise the high-quality datasets and excellent customer service. Many astrophotographers appreciate the platform's ability to provide access to remote telescopes, allowing them to capture images despite local weather challenges.
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Reviewers highlight the ease of use and the wealth of resources available for post-processing, making it an ideal choice for both beginners and experienced users. However, a few customers express dissatisfaction, citing issues with canceled image runs and limited refund policies, which detracted from their overall experience. Despite these concerns, the majority of users find Telescope Live to be an invaluable resource for astrophotography. Overall, the sentiment is highly positive, reflecting the company's strong reputation in the field.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.0▼ 1.0
12-month avg
4.2
All-time
4.8
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
5.0
1
Apr 25
—
0
May 25
—
0
Jun 25
3.0
2
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Prices & value26%
15 mentions
Quality25%
14 mentions
Customer service21%
12 mentions
Website & app21%
12 mentions
“My Experience with Telescope Live
As an astrophotographer living in a city with frequent cloudy nights and heavy ligh...”
On “Prices & value” · Jul 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Don't pay for a plan. I've paid for a plan for 2 months and have a few decent 1 click obersevation pictures from my free trial. The next 5 have been in limbo. I asked them why it's taking so long and they reply it weather. I checked the weather in the country that the telescope is in and the weather is usually clear on the day the pictures are due, but it renews and says recalculating.
At first I wasn’t clear about what changes were going to be implemented but I was hopeful that I would be able to access more subframes for increased integration time. With this change I knew that processed images would be decreased in noise levels on average, accompanied by some increase in detail for a specific target image.
At present there are many one click observations coming in which if processed one group at a time would be a huge drain on personal time. Combining multiple one click sessions makes sense in terms of the outcome of better quality images. Though one can do this at present, it isn’t easily facilitated. If we desire we can now add other data sets that we may have missed in the past.
I’m sure that there are other adjustments that can be made in the future to facilitate the use of this new format, but my own personal view is that these adjustments will make Telescope Live more user friendly as a whole.
Ray Blais
I was skeptical of the new price changes, and honestly still am. At the Bronze level of 5 credits perhaps picking the lowest credit OCOs I figure 10 or so per month. Which is not bad though lower than a good month under the old system.
I have not changed my mind regarding pricing (yet), BUT the new platform is far superior to the old.
The ability to choose One Clicks that you know are completed is really awesome. The bundles are also pretty awesome feature (though I have not used it).
The overall experience is much better. Being able to choose completed One Click is far better than the choose and hope model. I try to grab One Clicks of the southern hemisphere that I cannot see. Now I can grab them knowing I actually have some data! The cost the cost is very reasonable, better than any other remote site I know of. Overall excellent system!
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All things in life are fluid, also on the telescope live platform. I didn't have a reservation, but I was interested in how it worked. I didn't have any problems with familiarization and I think the idea of the bundles is very good. A suggestion that may be feasible: is it possible to place the bundles if, for example, three observations are available and later add more until six or more are reached. The costs can be adjusted accordingly. I very much hope that the new platform will bring more and easier access to good astrophotos. The future will show.
Best website for astrophotography lovers without so much time and resources !!! You can plan and execute with the help of professionals any kind of acquisition (DSO and planetary) on their telescopes network on the globe, a plus are the ones in Chile, the best sky of the world !!! Furthermore a database of thousands of acquisitions already available to download and elaborate (with a lot of tutorials to help in this step). Highly recommended !!!
I am new to Telescope Live. I have enjoyed astronomy as a hobby for many years. I now have a telescope with a ccd camera and enjoy taking a processing images.
Telescope Live is helping me to be a better image processor. It also helps me get images when all I can see locally is the underside of clouds.
Being in the Southern Hemisphere there are lots of things I cannot image.
Having access to multiple telescopes in the Northern Hemisphere is a real bonus.
The people at Telescope Live have a great deal of experience that they willing share to help me be a better astronomer.
The One Click product has helped me to refine my image processing skills and benefit from the larger telescopes that I otherwise could not afford.
I am very pleased with my Telescope Live subscription.
Great value!
I would highly recommend telescope live.
Their services are cheap and high quality and with many different telescopes around the world practically everything is photographable.
If you want to get into astrophotography and don't have the equipment this is a great start to learning how it all works.
I like the idea of having access to data from multiple telescopes for variations in field of view, light gathering capacity, image resolution, etc. Quality looks good, but it would be nice to have more images in the one click category so that data could be calibrated more effectively in software like pixinsight. Minimum number of images for some processes in pixinsight is 3. My opinion would be more exposures on a single target rather so many short duration exposures. I think that the telescope live team is doing a pretty good job, and the equipment being used is stellar ( no pun intended l.o.l.). I like the idea of pro tutorials on pixinsight since there can be great complexity and different approaches when processing astrophotos. It must have taken a considerable amount of time and effort to set up a system such as this. I wish I had more time to process all the images produced, but time is a factor for me. I’m still evaluating telescope live at the present time so my viewpoint may change over time.
Thanks for listening to my ramblings,
Ray.
Thank you for the good service all the time.
I am pleased to experience the opportunity to use the latest technology at a affordable price.
And there are also places to learn about astron photography and space, and it feels very beneficial.
It’s also worthwhile to raise motivation and make the skills worthwhile, including contests and prizes that take place every month.
The cumatic photos made with this service are high quality, and I’m glad to receive a lot of evaluations from my fellow Astrophotics.
Great service at the moment, but if you can add one more download speedup,
telescope credit costs down, extension
One clicks long for a month for data storage period.
I want you to receive a one click astro request everyone
Finally, I would like to thank everyone involved in this service. Thank you very much.
A great way to practice astrophotography when the weather is not so good.
After trying the 1 month free trial I decided that there was more than enough value to justify the price a couple of times over. It allowed me to very quickly request images from a number of scopes, and then be able to access the data behind them and practice my post processing skills, in addition there is a lot of tutorials which I have already learnt a lot from. Highly recommended.
My passion is Astronomy. I observe the Sun daily but at night I have very poor quality of sky. Since I belong to Telescope Live I enjoy observations every day/week with a better and maximum quality telescope. Also being able to process images already captured in previous captures is a lot of fun. The important thing is divertise and with Telescope Live the fun is daily!
I subbed for the free month planning to resub I don't regret it at all good for experience and getting access to that high level of data and being able to customize it is just incredible
customer service is really cooperative 10/10 would recommend
I have signed up after using another provider of online telescope services. The quality of the images provided is really outstanding if you process them on your own. It is possible to use the scopes exclusively - the pricing model is fair, although generally exclusive imaging is rather expensive with all providers. In case of problems you get a very fast response. Altogether a phantastic opportunity for doing astrophotography.
I have been using Telescope Live for about 6 weeks now and I really pleased with the experience. There is a large amount of data available for processing including many objects that do not appear in the UK skies. There are useful tutorials available also for those getting into image processing with a few different pieces of software. Also the level of customer service has been very high, I have had a few queries that have been quickly and helpfully answered. I have recommended TL to others that I know who are interested in Astrophotography. Having access to absolutely top end equipment located in dark sky areas that have many more cloudless nights than most places (especially the UK) is wonderful.
Telescope Live is an innovative platform dedicated to astrophotography and remote imaging, designed for both enthusiasts and professionals. The company provides users with access to professional-grade telescopes located around the world, allowing them to capture stunning images of the cosmos without the need for personal equipment. This service caters to a diverse audience, from beginners seeking to learn the basics of astrophotography to seasoned experts looking to refine their skills.
The platform offers a user-friendly experience, featuring ready-to-use images, curated datasets, and comprehensive tutorials that guide users through various techniques in astrophotography. Additionally, Telescope Live fosters a collaborative community where users can share insights and showcase their work, promoting growth and inspiration within the field. By making astrophotography accessible to anyone interested in exploring the night sky, Telescope Live plays a significant role in democratizing this captivating hobby.