Amazing customer service and they found…
Amazing customer service and they found me a test within a week! Would absolutely recommend

Test Cancellations is an online service dedicated to helping individuals secure driving test cancellation slots efficiently. By continuously monitoring the DVSA database over 1,000 times a day, the company enables users to find available driving test dates that may arise due to cancellations. Customers can sign up in under two minutes, specify their test preferences, and receive instant notifications via SMS when a suitable cancellation slot becomes available. The service targets learner drivers who may be facing long wait times for their driving tests and are looking for a quicker solution. Test Cancellations offers a straightforward cancellation finder service, with transparent pricing and various payment options, including major credit/debit cards and mobile payment methods. With features like AutoBook and priority notifications, the company aims to streamline the process of securing driving test appointments for its users.
Test Cancellations receives a mix of reviews, with a strong majority praising its service. Many customers highlight the effectiveness of the platform, noting that it helps them secure earlier test dates, often saving them significant waiting time.
Reviewers commend the excellent support from staff members like Jodie and Peter, describing the service as reliable and worth the investment. However, there are notable complaints regarding refunds and service reliability. Several users express frustration over difficulties in obtaining refunds and report issues with the system, such as incorrect login messages and lack of cancellations. Despite these concerns, the overall sentiment remains positive, with many recommending the service for its ability to facilitate test bookings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 95 | 100% | -1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.9 | 9 |
| Nov 24 | 4.5 | 6 |
| Dec 24 | 5.0 | 10 |
| Jan 25 | 4.6 | 11 |
| Feb 25 | 4.5 | 13 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 7 |
| May 25 | 4.2 | 5 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 2.7 | 7 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 95 most recent reviews.
“Came across testcancellations and thought I would give it a try, at first I was a bit hesitant that it might not work...”
“have used it for over a month now”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | −16% | 95 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 25 |
Bottom line: Test Cancellations is #5 of 5 on overall rating in this group. On service, Plus31 Sports scores higher (5.0 vs 4.5).
95 reviews of Test Cancellations. Filter by what matters to you.
Amazing customer service and they found me a test within a week! Would absolutely recommend
When we first booked the test it was in September and we used this service to search for cancellations three times to secure an earlier date - July, then June, then end of May which is the timing we had wanted. Brilliant service and would highly recommend. Thank you!
An amazing website I would recommend for anyone they are so supportive and swift thanks
They are doing a great job finding cancellations I'm happy with the results and they come back pretty fast if you can't figure out or have questions great company!
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Excellent and very supportive staff! They always booked tests for me regardless of the times I failed. I highly recommend this app!
Great service and excellent customer service. Thumps up to Peter for always been available to answer and concerns
Well accommodating staffs. Super fast schedule of cancelled test. And even of you fail your recent test. They only reset your account and find another schedule test for you. Thanks
It has been 30 days since I paid for this service and I still haven’t received a single slot, I understand that they rely on cancellations to be made during my dates but I know that there has been cancellations during that time which I wasn’t given a slot for. I asked for a refund since I hadn’t been given a single slot but they refused due to their no refund policy (I am not using other apps Infact I deleted my testi subscription which I paid for when they told me about this😭🙏)
Great customer service and always got me earlier cancellations than my test
I'm very grateful for supporting me in finding dates however much I have failed my test, you are so kind and patient because you have not told me to pay again be blessed and grow to greater heights
I was extremely disheartened at failing my test 3 days ago, on the 10th of Feb and in my saddened state I quickly googled test cancellations in hopes of finding someone selling their slot. I, by chance, happened upon their website and I was quite skeptical but I paid the 29.95 fee because I didn't think I was losing much even if it's a scam. Straight away I received an email from these guys saying that I've created the account, and then a second email saying the system can't monitor for any cancellations but that I can email them if I have any questions. So I did, and I was quite impolite at first since my assumption was that it's a scam. But they replied within 10-20 mins saying I have to have a test booked first and then they can start moving it back, so I booked a test for the 27th July. Within 2 hours I'd already been booked for the 2nd July. I was already quite pleased, I checked on the dvsa website and the test was officially booked, legitimately. But then 2 days went by and I decided to add more test centres to the search ( I only had one at this point), then within an hour the test moved back on one of the new centre to 27th Feb. Which is two weeks from now. So essentially within 3 days I've shaved off 6 months of waiting time for the test. Money well spent, amazing service. I'm genuinely so incredibly happy.
We managed to book a test ourselves directly on the government website before this company found one for us. The customer service was unfortunately pretty rude too.
I got a rebook test very fast and easy. I've recommended 8 people to use this for test cancellation and rebook. Very good customer service
Really Great Services, the website gives me early dates three times within three months.
This test cancellations app is amazing it's got me a test from nearly a year of waiting to a couple of weeks wait!! Great company and will definitely be referring others!
Test Cancellations is an online service dedicated to helping individuals secure driving test cancellation slots efficiently. By continuously monitoring the DVSA database over 1,000 times a day, the company enables users to find available driving test dates that may arise due to cancellations. Customers can sign up in under two minutes, specify their test preferences, and receive instant notifications via SMS when a suitable cancellation slot becomes available. The service targets learner drivers who may be facing long wait times for their driving tests and are looking for a quicker solution. Test Cancellations offers a straightforward cancellation finder service, with transparent pricing and various payment options, including major credit/debit cards and mobile payment methods. With features like AutoBook and priority notifications, the company aims to streamline the process of securing driving test appointments for its users.
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