Very helpful
Slight issue with the delivery (not Veeno's fault) but the manager at the local restaurant sorted it out for us very quickly. Thanks!

Veeno is an Italian wine bar and restaurant chain that specializes in importing wine from its own vineyard located in Sicily. With five locations across the UK, the company aims to provide customers with an authentic Italian dining experience that combines quality wine and traditional cuisine. The venues are designed to create a welcoming atmosphere for guests looking to enjoy a meal, engage in wine tastings, or participate in unique culinary experiences. Targeting wine enthusiasts and those seeking a cultural culinary experience, Veeno offers a variety of services including wine tasting events, special dining experiences, and club memberships that provide exclusive benefits. The company emphasizes the importance of connection and discovery through its offerings, making it an ideal destination for individuals and groups looking to explore Italy's rich wine heritage.
Reviewers generally praise Veeno for its excellent wine selection and attentive service, highlighting the enjoyable experiences at their wine bars. Many customers appreciate the easy ordering process and timely delivery of products, with several noting the helpfulness of the staff in resolving issues.
However, there are significant complaints regarding the handling of gift vouchers, with some consumers reporting difficulties in booking and a lack of clarity about restrictions on voucher use. Additionally, a few reviews mention disappointing experiences with food orders and shipping issues, including refunds without explanation. Overall, while the wine and service receive high marks, the challenges with vouchers and order fulfillment detract from the overall experience. The sentiment leans positively, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 116 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 4.8 | 6 |
| Jan 25 | 4.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 2.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 4.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“Slight issue with the delivery (not Veeno's fault) but the manager at the local restaurant sorted it out for us very...”
“I have given 3 stars purely on the basis that the wine and paired nibbles were on point, no fault there at all, on re...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Bars & Pubs.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.7 out of 5 (good) | — | 116 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.5 out of 5 (poor) | 1.5 out of 5 (poor) | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | — | — | 25 |
Bottom line: Veeno is #1 of 4 on overall rating in this group.
116 reviews of Veeno. Filter by what matters to you.
Slight issue with the delivery (not Veeno's fault) but the manager at the local restaurant sorted it out for us very quickly. Thanks!
Order was personally delivered by local Veeno staff to meet pre Christmas, way beyond what you would expect.
First sampled Veeno wines at a tasting I. The Bristol Bar. Bought a couple of cases for Christmas from the on line shop. One bottle was broken in delivery and Mine arranged a replacement. Great service
Good products delivered on time, friendly service
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This was a Christmas gift from last year that I finally got round to booking 12 months later… And it was so worth the wait! We had a lovely evening; Ellie our host was brilliant, so informative on all the wines we tried and what foods should be paired with them. Would 100% recommend this!
We recently spent a blissful few hours at the Veeno Wine Bar in Chester to watch The Duke of Westminster’s wedding at Chester Cathedral - the bar is THE best viewing point of the front of the cathedral! Nico, Ellie & the team couldn’t have been more accommodating, they really did help make the day extra special 👌🏼 The food, drink & service here is always excellent so whether you’re visiting Chester for the weekend or are a fellow Cestrian, add Veeno’s to your itinerary! Thank you Nico, Ellie & the rest of your team for such a memorable day! 🥂
Had a great night at Veeno Leicester. Our server Joanna was professional and helpful. Food and wine was very good.
We went to Veeno Leicester for lunch on Saturday. The service that we received from Lene was exceptional. She was so knowledgeable and recommended us some amazing wine. The food, wine and service were amazing - I would definitely recommend Veeno.
Slight snag with my order, but once James @ Veeno contacted me and explained why the wine I had ordered wasn't available it was very quickly sorted. So thank you James for sorting it out, great communication, snags happen, and the wine is excellent - look forward to drinking some more in one of your restaurants.
Veeno Chester On a cold winters night we called into Veeno Chester, we had the warmest of welcomes from the staff, named Aaron and Imogen, of Veeno, We were amazed of the knowledge that the two had of the wines and food offerings, we participated in the Wine/Food tasting experience, so impressed we continued with a bottle of our chosen wine and more tasty food offerings. Great restaurant, attentive staff with great views of the Chester street scene from a seat in this Sicilian themed restaurant, most enjoyable , we will be back to this one.
Everything was good, from using the website, ordering, payment and delivery went well. Many thanks
Another fabulous evening with great food, wine and ambience at the leicester Veeno! A special mention for Mukesh who is an amazing host, helpful, courteous and always goes the extra mile!
Easy to order Fast delivery Great packaging Qualify product
P31,,,, Arrived today in perfect condition, 100% Customer satisfaction as always. Very professional service by very very professional people,,,,, PS Please come back to Manchester!!!!! Thank you 🙏 once again.
Veeno is an Italian wine bar and restaurant chain that specializes in importing wine from its own vineyard located in Sicily. With five locations across the UK, the company aims to provide customers with an authentic Italian dining experience that combines quality wine and traditional cuisine. The venues are designed to create a welcoming atmosphere for guests looking to enjoy a meal, engage in wine tastings, or participate in unique culinary experiences. Targeting wine enthusiasts and those seeking a cultural culinary experience, Veeno offers a variety of services including wine tasting events, special dining experiences, and club memberships that provide exclusive benefits. The company emphasizes the importance of connection and discovery through its offerings, making it an ideal destination for individuals and groups looking to explore Italy's rich wine heritage.
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