Customer service sucks like all apparel fulfillment
Like all apparel fulfillment companies, their customer service sucks. They'll respond back saying they've sent your inquiry to the tech support team and then it's crickets. Don't waste your time.

Through6 is an on-demand print and fulfillment platform that specializes in custom apparel production. The company offers a wide range of apparel and home styles, allowing customers to design and sell their own products without any minimum order requirements. With over 300 customizable options available, Through6 caters to brands and individuals looking to create unique fashion items and merchandise efficiently. The platform features a user-friendly Product Designer tool that enables users to create and visualize their designs, which can then be published directly to their online stores. By managing the entire process from production to shipping, Through6 provides a seamless experience for entrepreneurs and businesses seeking to expand their offerings and respond quickly to market demands.
Reviewers express a mix of satisfaction and frustration with Through6. Many highlight the company's strong communication, noting it as a key positive aspect, with one customer appreciating the responsiveness and ease of use of the site.
The product quality also receives praise, particularly for its print accuracy and overall design interface, making it a preferred choice for print-on-demand services. However, there are significant complaints regarding customer service, with one reviewer stating it "sucks" and expressing disappointment in the lack of timely support. Additionally, some customers report issues with product details, such as discrepancies in print quality and design execution. Overall, while Through6 excels in communication and product quality, its customer service leaves much to be desired.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.8 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Nov 2023.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 5.0 | 2 |
| Jun 23 | 3.0 | 1 |
| Jul 23 | 1.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | 5.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.8 out of 5 (good) | 67 out of 100 | — | 5 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | +111% | 1,000 |
Bottom line: Through6 is #3 of 5 on overall rating in this group.
5 reviews of Through6. Filter by what matters to you.
Like all apparel fulfillment companies, their customer service sucks. They'll respond back saying they've sent your inquiry to the tech support team and then it's crickets. Don't waste your time.
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Through6 is an on-demand print and fulfillment platform that specializes in custom apparel production. The company offers a wide range of apparel and home styles, allowing customers to design and sell their own products without any minimum order requirements. With over 300 customizable options available, Through6 caters to brands and individuals looking to create unique fashion items and merchandise efficiently. The platform features a user-friendly Product Designer tool that enables users to create and visualize their designs, which can then be published directly to their online stores. By managing the entire process from production to shipping, Through6 provides a seamless experience for entrepreneurs and businesses seeking to expand their offerings and respond quickly to market demands.
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