Ticketeaser is an online ticketing platform that specializes in providing access to museums, monuments, and various activities worldwide. The company aims to streamline the ticket purchasing process, allowing customers to reserve their entry tickets quickly and conveniently from the comfort of their homes. With a user-friendly interface, customers can search for attractions by location, view available activities, and receive instant email confirmations for their bookings. Targeting both local and international travelers, Ticketeaser caters to individuals looking to enhance their experiences at popular tourist destinations. The platform emphasizes a hassle-free booking process, with no additional service fees, and offers the option to present tickets digitally via smartphone or in printed form. By focusing on customer satisfaction, Ticketeaser has garnered positive feedback from users, highlighting the ease of use and variety of activities available for exploration.
Ticketeaser receives a mixed response from its users, with a notable number of positive reviews highlighting the ease and efficiency of the booking process. Many customers appreciate how simple and quick it is to reserve tickets, often mentioning the secure payment system and clear explanations provided on the site.
However, a significant portion of reviewers express frustration over issues such as canceled tickets, lack of delivery, and difficulties accessing purchased tickets. Complaints about misleading information regarding event availability and last-minute cancellations are also common, leading to disappointment among users. While some find the service perfect and hassle-free, others warn potential customers to be cautious. Overall, the sentiment leans towards positive, but the critical feedback indicates room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 1.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.0 | 2 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Site efficace, explication claire et paiement sécurisé”
“Je ne peux avoir accès à mes billets payés ce jour v52euros”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 5.0 out of 5 (good) | — | 999 |
Bottom line: Ticketeaser is #4 of 5 on overall rating in this group. On website & app, Dream Car Giveaways scores higher (4.1 vs 3.0).
60 reviews of Ticketeaser. Filter by what matters to you.
Over a year ago
Après avoir acheté un billet pour le musée de l'immigration, avec mon paiement prélevé, j'ai découvert sur mon compte du site ticketeaser que mon billet était annulé. Je suis en attente du remboursem... See more
Over a year ago
Trop vite. J ai cru reserver expo temporaire et je me retrouve avec ticket collection permanente. Quelle déception !!!
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Après avoir acheté un billet pour le musée de l'immigration, avec mon paiement prélevé, j'ai découvert sur mon compte du site ticketeaser que mon billet était annulé. Je suis en attente du remboursement
Trop vite. J ai cru reserver expo temporaire et je me retrouve avec ticket collection permanente. Quelle déception !!!
Site efficace, explication claire et paiement sécurisé
Je ne peux avoir accès à mes billets payés ce jour v52euros
Simple efficace
No fueron válidos los tickets y no nos han devuelto el dinero. Son unos estafadores porque muchas de las actividades que venden NO están disponibles cuando vas a realizarlas !!! Ojo !!! No comprar nada en esta empresa !!! Tener mucho cuidado !! Ya hemos reclamado por varias vías y hemos denunciado por el OCU español y el internacional (a la Comisión Europea de Litigios en Línea).
Bonjour, J’ai acheté sur votre site trois tickets bateaux parisiens pour le samedi 23 juillet pour le jour même à utiliser mais malheureusement ma demande à rester en traitement tous le week-end et non valider. Je ne suis pas du tout satisfait de votre système de réservation. Cordialement Rami makhoul
J’ai réservé pour une soirée au moulin rouge, et j’apprends par des amis que celui-ci est fermé. Pas de mail, ni avertissement de l’annulation de ma soirée. Après avoir pris contact avec Côme to Paris, j’attends toujours le mail pour avoir le remboursement. La prochaine fois je prendrai directement au moulin rouge.
Simple et rapide : parfait
Un ticket coupe fil qui ne sert a rien au dire de la caissière
En quelques secondes les billets ont ete achetes et on s'est retrouve dans musee en evitant une longue file sous le soleil.
Impossible d'avoir les billets de suite billets en attente( commande passée le vendredi soir) bug ou je ne sais quoi j'ai dû attendre lundi 10h pour enfin imprimer les billets suite à ma réclamation au service clients tout de même.Heureusement que ces billets étaient pour la semaine suivante !
Site réactif, je recommande !
Ticketeaser is an online ticketing platform that specializes in providing access to museums, monuments, and various activities worldwide. The company aims to streamline the ticket purchasing process, allowing customers to reserve their entry tickets quickly and conveniently from the comfort of their homes. With a user-friendly interface, customers can search for attractions by location, view available activities, and receive instant email confirmations for their bookings. Targeting both local and international travelers, Ticketeaser caters to individuals looking to enhance their experiences at popular tourist destinations. The platform emphasizes a hassle-free booking process, with no additional service fees, and offers the option to present tickets digitally via smartphone or in printed form. By focusing on customer satisfaction, Ticketeaser has garnered positive feedback from users, highlighting the ease of use and variety of activities available for exploration.
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