Ticketeaser is an online ticketing platform that specializes in providing access to museums, monuments, and various activities worldwide. The company aims to streamline the ticket purchasing process, allowing customers to reserve their entry tickets quickly and conveniently from the comfort of their homes. With a user-friendly interface, customers can search for attractions by location, view available activities, and receive instant email confirmations for their bookings.
Targeting both local and international travelers, Ticketeaser caters to individuals looking to enhance their experiences at popular tourist destinations. The platform emphasizes a hassle-free booking process, with no additional service fees, and offers the option to present tickets digitally via smartphone or in printed form. By focusing on customer satisfaction, Ticketeaser has garnered positive feedback from users, highlighting the ease of use and variety of activities available for exploration.
Ticketeaser receives a mixed response from its users, with a notable number of positive reviews highlighting the ease and efficiency of the booking process. Many customers appreciate how simple and quick it is to reserve tickets, often mentioning the secure payment system and clear explanations provided on the site.
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However, a significant portion of reviewers express frustration over issues such as canceled tickets, lack of delivery, and difficulties accessing purchased tickets. Complaints about misleading information regarding event availability and last-minute cancellations are also common, leading to disappointment among users. While some find the service perfect and hassle-free, others warn potential customers to be cautious. Overall, the sentiment leans towards positive, but the critical feedback indicates room for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
60
100%
● Low
4.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
1.0▼ 2.0
12-month avg
2.3
All-time
4.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 24
1.0
1
Mar 24
—
0
Apr 24
—
0
May 24
3.0
2
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
3.0
2
Nov 24
—
0
Dec 24
—
0
Jan 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 45 positive reviews
Website & app11%
5 mentions
Easy to use9%
4 mentions
Customer service9%
4 mentions
“Site efficace, explication claire et paiement sécurisé”
On “Website & app” · May 7, 2024
Top complaintsof 14 negative reviews
Payment issues14%
2 mentions
“Je ne peux avoir accès à mes billets payés ce jour v52euros”
On “Payment issues” · Feb 1, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Pas utile pour la visite de l'abbaye du Mont Saint Michel car on est quand même obligé de faire la queue à la caisse pour avoir un audio-guide qui est vraiment indispensable pour une bonne visite.
A refaire peut être pour un autre site
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Ticketeaser is an online ticketing platform that specializes in providing access to museums, monuments, and various activities worldwide. The company aims to streamline the ticket purchasing process, allowing customers to reserve their entry tickets quickly and conveniently from the comfort of their homes. With a user-friendly interface, customers can search for attractions by location, view available activities, and receive instant email confirmations for their bookings.
Targeting both local and international travelers, Ticketeaser caters to individuals looking to enhance their experiences at popular tourist destinations. The platform emphasizes a hassle-free booking process, with no additional service fees, and offers the option to present tickets digitally via smartphone or in printed form. By focusing on customer satisfaction, Ticketeaser has garnered positive feedback from users, highlighting the ease of use and variety of activities available for exploration.