The fees on top of the ticket price are…
The fees on top of the ticket price are disingenuous. Reality is the tickets are not actually available at the advertised price! The event itself was fabulous.

Ticketmaster New Zealand is a leading ticketing platform that provides services for a wide range of events and entertainment options across the country. The company facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment experiences. With a user-friendly website, ticketmaster.co.nz, customers can easily browse upcoming events, purchase tickets, and access event information, ensuring a seamless experience for event-goers. Targeting individuals and groups seeking entertainment options, Ticketmaster New Zealand serves a diverse audience, including fans of music, sports, and cultural events. The platform offers various ticket types, including general admission, VIP packages, and season passes, catering to different preferences and budgets. By connecting customers with their favorite events, the company plays a vital role in the events and entertainment landscape in New Zealand.
Ticketmaster New Zealand receives high praise for its seamless ticket purchasing process and the quality of events. Reviewers frequently highlight the ease of buying tickets online and the helpfulness of staff, contributing to a smooth experience.
Many attendees enjoy the shows, describing them as amazing and engaging, with some noting the comfortable seating and good atmosphere. However, there are complaints regarding seating arrangements, particularly with VIP sections obstructing views for some attendees. A few customers express disappointment with the performance quality, mentioning issues like vocal clarity and balance during shows. Overall, while there are some concerns about seating visibility, the majority of experiences are positive, reflecting a strong sentiment towards the service and events offered.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.3 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to buy tickets and info is always on point and gelpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster New Zealand is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 4.1).
60 reviews of Ticketmaster New Zealand. Filter by what matters to you.
The fees on top of the ticket price are disingenuous. Reality is the tickets are not actually available at the advertised price! The event itself was fabulous.
Group performed very well but the vocals were over powered by the instrumental volume for quite a bit of the time. However, we enjoyed the evening and were very impressed by the extensive talent from our NZ artists collectively.
The venue was great, the show was amazing, and all in all an amazing evening.
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I love it. It's worth it!
App works well, good communication and info
The "ticket-less entry process" worked very well - using iPhone. Despite some initial reservations we had, as it was the first time we had used it, the process was straight forward and the St James theater staff were well versed in making it work.
Ticketmaster sold me a ticket. That is why I was on the site. So they fulfilled their promise. They only added a little extra charge for me to download the electrons on to my phone 😀
Loved the seats had an awesome time last night at Alex warren thank you so much
Easy to use. No issues
Getting reminders before the event and on the day as well. Also having the option to have a paper or digital ticket.
Particularly loved the reminder e-mail with electronic tickets, reminding me of the things I needed, about parking, times the doors open, availability of Hearing Loop etc. Very helpful. And the show was phenomenal. Loved everything about it.
It’s very convenient
Ticketmaster New Zealand is a leading ticketing platform that provides services for a wide range of events and entertainment options across the country. The company facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment experiences. With a user-friendly website, ticketmaster.co.nz, customers can easily browse upcoming events, purchase tickets, and access event information, ensuring a seamless experience for event-goers. Targeting individuals and groups seeking entertainment options, Ticketmaster New Zealand serves a diverse audience, including fans of music, sports, and cultural events. The platform offers various ticket types, including general admission, VIP packages, and season passes, catering to different preferences and budgets. By connecting customers with their favorite events, the company plays a vital role in the events and entertainment landscape in New Zealand.
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