Ticketmaster CZ is a leading online ticketing platform that specializes in providing access to a wide range of events in the Czech Republic. The company offers tickets for concerts, theater performances, sporting events, and other entertainment activities, catering to a diverse audience of event-goers. Its user-friendly website, ticketmaster.cz, allows customers to easily search for, purchase, and manage their tickets, ensuring a seamless experience for both casual attendees and avid event enthusiasts.
The company serves a broad customer base, including individual consumers, event organizers, and venue operators. By facilitating ticket sales and distribution, Ticketmaster CZ plays a crucial role in the events and entertainment industry, helping customers find and enjoy live experiences. With a focus on accessibility and convenience, Ticketmaster CZ aims to connect audiences with their favorite events while supporting the growth of the local entertainment landscape.
Ticketmaster CZ has a positive customer experience.
Ticketmaster CZ generally receives positive feedback, with many reviewers praising the ease of booking tickets and the quality of concerts. People highlight memorable performances, such as those by Post Malone and Bruce Springsteen, describing them as exceptional experiences.
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The new app is also noted for its user-friendly design. However, there are notable complaints regarding high ticket prices, particularly for VIP options that some feel do not deliver value. Additionally, issues with concert organization, such as long waits and obstructed views due to crowd management, have frustrated some attendees. While many enjoy the events, the high costs and occasional logistical problems detract from the overall experience. Overall, the sentiment leans positively, but there are areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
● Medium
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.3
46
Jul 25
3.4
8
Aug 25
5.0
6
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 49 positive reviews
Fast & efficient8%
4 mentions
Easy to use4%
2 mentions
Customer service4%
2 mentions
“I was disappointed with the Toilet facilities, lack of water and toilet paper at the venue”
On “Fast & efficient” · Jun 19, 2025
Top complaintsof 9 negative reviews
Payment issues22%
2 mentions
Pricing22%
2 mentions
“I paid a very high price for seated tickets right in front of the stage and then security/organizers allowed people t...”
On “Payment issues” · Jul 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Fronty na náramky. Přes půl h čekání. Dobíjení náramky na místě ...při dešti zavřeno! Děs Předražené pivo a k tomu záloha na kelímek velká. Kelímek na Springsteenovi!!! Jsme dostávali kelimky imagine dragons !!! Směšný
To celé přeci jde platit kartou v této době a né nějakými náramky.
Nevím zda toto hodnocení patří vám ohledně plateb na koncertě.
Jinak koncert absolutně super. Jak jinak u Springsteena.
Velké mínus nemožnost platit klasicky kartou a nutíte zákazníky pořizovat vaše náramky. V podmínkách je psáno, že jídlo můžeme mít pro osobní potřebu, měl jsem s sebou anglický rohlík a vzít jsem si ho nemohl, tak proč to píšete v pravidlech? Ze stání nebylo akoro vůbec nikdy na kapelu vidět, asi lépe udělat pódium? Škoda těchto podstatných nedostatků, hodně kazily celkový dojem.
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Ticketmaster CZ is a leading online ticketing platform that specializes in providing access to a wide range of events in the Czech Republic. The company offers tickets for concerts, theater performances, sporting events, and other entertainment activities, catering to a diverse audience of event-goers. Its user-friendly website, ticketmaster.cz, allows customers to easily search for, purchase, and manage their tickets, ensuring a seamless experience for both casual attendees and avid event enthusiasts.
The company serves a broad customer base, including individual consumers, event organizers, and venue operators. By facilitating ticket sales and distribution, Ticketmaster CZ plays a crucial role in the events and entertainment industry, helping customers find and enjoy live experiences. With a focus on accessibility and convenience, Ticketmaster CZ aims to connect audiences with their favorite events while supporting the growth of the local entertainment landscape.