CrowdTrust is a review platform designed to help consumers make informed decisions about ticket purchases for various events, including sports, concerts, and theater performances. The company provides a user-friendly interface that allows customers to browse and compare ticket options from multiple venues. With a focus on transparency, CrowdTrust aims to eliminate hidden fees and ensure a secure checkout process, enhancing the overall ticket-buying experience.
Targeted toward event-goers seeking reliable and affordable ticket solutions, CrowdTrust connects users with a wide range of available tickets, ensuring access to popular events in various locations. Customers can benefit from features such as interactive seat maps and a 100% money-back guarantee, which serve to bolster confidence in their purchases. By facilitating communication between buyers and sellers, CrowdTrust plays a vital role in the events and entertainment industry, catering to a diverse array of customers looking to enjoy live performances.
The reviews for Tickets reveal a predominantly negative experience among consumers, with a significant number expressing frustration over service and ticket authenticity. Many reviewers report feeling scammed, citing issues such as lack of confirmation for purchases and misleading guarantees.
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Complaints about high service fees and poor customer service are common, with several customers noting that their tickets arrived late or were incorrect. However, some positive feedback highlights the ease of using the website and mentions a few helpful staff members, particularly one named Simran, who provided excellent support. Despite these isolated positive experiences, the overwhelming sentiment is one of dissatisfaction and distrust. Overall, Tickets faces serious credibility issues and is often viewed as a risky choice for purchasing event tickets.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.0
25
100%
—
● Low
2.0 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2022.
Last 3 months
1.0
12-month avg
3.0
All-time
2.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 21
3.0
1
Dec 21
—
0
Jan 22
5.0
1
Feb 22
—
0
Mar 22
—
0
Apr 22
—
0
May 22
—
0
Jun 22
—
0
Jul 22
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 6 positive reviews
Fast & efficient50%
3 mentions
Easy to use50%
3 mentions
Website & app33%
2 mentions
“A quick and easy site”
On “Fast & efficient” · Mar 20, 2018
Top complaintsof 18 negative reviews
Customer service50%
9 mentions
Warranty22%
4 mentions
Refund22%
4 mentions
Scam17%
3 mentions
“Bought tickets for a baseball game on this site, I had no confirmation/order acknowledgment through so I sent an emai...”
On “Customer service” · Jul 5, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
Ok. Wishing I had read reviews first before going to ticketsonsale.com. I feel that I have been seriously duped like so many others. Just want to cancel my order and go wit a more reputable ticket dealer. At least a scalper is up front about duping one. Now for the lengthy processing to cancel my order which I will be very surprised if I get any recourse or refund
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
CrowdTrust is a review platform designed to help consumers make informed decisions about ticket purchases for various events, including sports, concerts, and theater performances. The company provides a user-friendly interface that allows customers to browse and compare ticket options from multiple venues. With a focus on transparency, CrowdTrust aims to eliminate hidden fees and ensure a secure checkout process, enhancing the overall ticket-buying experience.
Targeted toward event-goers seeking reliable and affordable ticket solutions, CrowdTrust connects users with a wide range of available tickets, ensuring access to popular events in various locations. Customers can benefit from features such as interactive seat maps and a 100% money-back guarantee, which serve to bolster confidence in their purchases. By facilitating communication between buyers and sellers, CrowdTrust plays a vital role in the events and entertainment industry, catering to a diverse array of customers looking to enjoy live performances.