TicketsGP is a digital platform dedicated to providing customers with access to tickets for a wide range of events and entertainment options. Operating within the events and entertainment category, TicketsGP serves as a marketplace where consumers can browse, compare, and purchase tickets for concerts, sporting events, theater performances, and more. The platform aims to ensure transparency and trust in the ticket-buying process by facilitating user reviews and feedback on various venues and events. The primary customers of TicketsGP include event-goers, families, and groups looking for convenient ticket purchasing solutions. By focusing on user experience and accessibility, the company seeks to enhance the overall ticketing process, making it easier for consumers to find and secure tickets for their desired events. With a commitment to combating fraudulent practices in ticket sales, TicketsGP employs various security measures to protect its users and maintain the integrity of its platform.
TicketsGP receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quick and straightforward ticket purchasing process, highlighting the clarity of information and secure payment options.
Positive sentiments also emerge regarding the quality of tickets and the helpfulness of the staff, with some customers expressing gratitude for successful ticket acquisitions for major events like F1 races. However, critical feedback is prevalent, particularly concerning issues with ticket availability and double bookings, leading to customers being denied entry. Complaints about the site’s reliability and customer service are common, with several individuals reporting poor communication and inadequate resolutions for their problems.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 121 | 100% | -0.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 2.0 | 2 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 2.5 | 2 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 4.6 | 10 |
| May 25 | 3.7 | 28 |
| Jun 25 | 3.9 | 40 |
| Jul 25 | 3.3 | 11 |
| Aug 25 | 3.3 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 121 most recent reviews.
“It was easy to purchase the tickets, once available”
“This is the worst site to ever buy tickets for a F1 event”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.7 out of 5 (poor) | −1% | 121 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketsGP is #3 of 5 on overall rating in this group.
121 reviews of TicketsGP. Filter by what matters to you.
Tras la cancelación del GP de Valencia, escogí la opción de guardar en importe en mi cuenta de motoGP para próximas compras. Ahora que quiero comprar entradas para el Gran Premio de España 2025 no tienen disponible ese bono. Tampoco es posible contactar con ellos por mensaje. No se si realizaran los bonos cuando estén las entradas agotadas o a otros importes.
TicketsGP, a company based in the Czech Republic, has demonstrated highly misleading practices in ticket sales. I recently purchased tickets for the Formula 1 Imola Grand Prix from their website https:// www.imolaf1. com/ on 10/10/2024. I was led to believe I was buying directly from an official source, only to discover that they are a reseller charging significantly higher prices than the official vendor. When I requested a refund due to these misleading practices, I was informed that my order was non-refundable, despite the circumstances surrounding my purchase. Their website creates specific pages for each Formula 1 Grand Prix, making it appear as though they are the official ticketing provider. This lack of transparency is concerning and raises serious questions about their business model. After researching online, I found numerous complaints from other customers facing similar issues. It is clear that this company is exploiting consumers and needs to be held accountable for their practices. I personally filed complaints with both the Czech and EU authorities regarding my experience, and I encourage anyone who has faced similar issues to do the same. I hope to raise awareness about their deceptive practices to prevent others from encountering similar problems. Proceed with caution if you consider purchasing tickets from TicketsGP!
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I booked two Gold pit 1 places in March and found out on 01/07/25 (two weeks before the Grand Prix) that I wouldn't be getting my places and that I'd been offered Silver 5. I strongly advise against this.
So you SHOULD NOT buy tickets from tickets.gp or any affiliated websites. They ARE NOT official sellers of tickets, they are a weird blockchain startup that masquerades as official websites and charges a hefty fee on top. To be clear, they are a reseller. They frequently make mistakes and forget to give people their tickets. I got tickets for the Austrian GP, and they did deliver (1 week before the race) after I bothered them repeatedly, but it would be better and cheaper to just go to the official websites for the GP you wish to attend.
Buying tickets with F1 Austria was ok but there are wrong information about the parking on the Red Bull Ring. They said that you should book the parking for 100EUR for 3 days and near the ring there are plenty of free parkings! Moreover you can't enter the parking during the race day with no earlier information that there is an alternative road! Be careful with it!
Mein Kind hat ausversehen ein tiket gebucht da es bei mir automatisch abgebucht wird nach mehreren versuchen wurde mir gesagt es kann aus kulanz stornieren werden weil es gleich gemerkt wurde und bescheid gegeben wurde leider war nicht der falls es würden 25 euro von 212 euro angeboten
We only bought the general admison tickets Like we did last year in austria. With this ticket you are Not allowed to Go to the 2 big lawns. We had to Pay extra for this. There were so many people at the side of the Track that you cant even see something.
Compré dos entradas para Sao Paulo en enero para noviembre y ahora me dicen que no hay lugar en el sector que compre y que debo pagar más para ir a otro sector o me devuelven la plata. Pero yo ya contraté aéreos y hotel, me pedí vacaciones, etc... Necesito una solución ya. Quiero mis entradas tal como las pagué en enero.
They sell tickets but don't have them. Not good.
very bad, I came with vouchers and payment confirmation at every stand they said they were not tickets purchased from them and if I showed the printed paper and I gave 1300eur I wasted 3 hours unnecessarily no one wanted to help
Purchased tickets in March for Monza F1 Had an email 31st July that they are unable to fulfil the ticket allocation, but we can still go on Friday and Saturday with a very poor compensation offer! Why do I not want to see the race? Who decides whose tickets cannot be allocated? The phone number on an email was answered by someone saying it is not Tickets.gp - are they even genuine? Travelling from the UK, so have flights booked, accommodation booked and the time off work. This is also my birthday ruined! SCAM SCAM SCAM SCAM
This is the worst site to ever buy tickets for a F1 event. They are not sustainable, trustable nor professional. We bought months ago tickets for Monza only to receive with almost just a month before the event that they cannot meet the number of tickets they have sold and we can get a refund or vouchers on their shitty site. After I payed taxes, tickets, accomodation, travel expenses and everything else and also in a moment where no more tickets in that category are available and also the prices raised like crazy for other categories, they tell me that the money they have already taken for those tickets are for nothing, because they do not have them. And also what makes them think that I would anyway ever buy again anything else on that site with the joke of a voucher they are sending? Still haven't got my money back from them, I am still waiting. Also, and excuse me for saying this, how the hell are you not capable to verify first how many tickets you put up for sale? And even when you are not sure, put less on the market and the rest when you get the green flag, selling ghost tickets on an official and legit site with that many customers is unacceptable. I also realise that they are a resseler, but talk with your damn supplier in detail before leaving people in thin air. Anyone else who wants to sue them?
HO ACQUISTATO I BIGLIETTI CON BONIFICO ,ARRIVATO A GP DOPO 5 GIORNI ( VISTO CHE E' ESTERO E TI PERMETTONO DI FARLO ) , MI DICONO CHE I BIGLIETTI NON CI SONO E MI OFFRONO ALTRI BIGLIETTI AL DOPPIO O IL RIMBORSO . HO SCELTO IL RIMBORSO VISTA LA POCA SERIETA' DELLA SOCIETA GP . SE PENSANO DI CAUSARE QUESTI PROBLEMI FACCIANO FARE PAGAMENTI SOLO CON CARTA DI CREDITO .
Very disappointed. We seated in Zone C top row but were literally behind a very large tree. Could hardly see the track and not the screens either. Bad value for money I’m afraid.
Unbelievable tight places. We visited several F1 circuits, but we never experiences such a lack of place. We paid € 750,- per seat and could not move, the seats are dirty and not even a backseat. If somebody arrives or leaves everybody in two rows have to stand up and help each other. The toilets are a real disgrace, they have not been cleaned in years!! Imola does not deserve a spot on the calendar for my opinion.
I don't recommend this company at all they are not customer friendly.I bought voucher for F1 race for my niece as a Xmas present. Didn't know she will get full ticket for the same race from her parents. Tickets.gp refused to use the voucher for different sport event and refused to refund the money according to their policy. All rules are made by people, all rules can be amended.i lost the money. Ruthless!!!!!
Te cobran una tarifa de procesamiento de reembolso del 5 % y tampoco devuelven el seguro inicial, el manejo, la cuota y la administración de boletos electrónicos cobrados al momento de la compra de la entrada de motogp de Valencia que no se va a disputar. Lo minimo que podrian hacer es donarlo a la Dana y no quedarselo y robarnos.
TicketsGP is a digital platform dedicated to providing customers with access to tickets for a wide range of events and entertainment options. Operating within the events and entertainment category, TicketsGP serves as a marketplace where consumers can browse, compare, and purchase tickets for concerts, sporting events, theater performances, and more. The platform aims to ensure transparency and trust in the ticket-buying process by facilitating user reviews and feedback on various venues and events. The primary customers of TicketsGP include event-goers, families, and groups looking for convenient ticket purchasing solutions. By focusing on user experience and accessibility, the company seeks to enhance the overall ticketing process, making it easier for consumers to find and secure tickets for their desired events. With a commitment to combating fraudulent practices in ticket sales, TicketsGP employs various security measures to protect its users and maintain the integrity of its platform.
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