Tickets.ie is an online ticketing platform that specializes in providing access to a wide range of events, including music concerts, sports competitions, and various entertainment activities across Ireland. The company offers customers a straightforward booking experience without imposing service or handling fees, allowing them to save between 10-20% on ticket purchases. Targeting event-goers and enthusiasts, Tickets.ie features a diverse lineup of upcoming events such as festivals and performances by well-known artists. By offering an extensive selection of tickets for multiple event types, the platform caters to a broad audience looking for convenient and cost-effective ways to enjoy live entertainment.
Reviewers express significant frustration with tickets.ie, highlighting a consistent lack of communication and support. Many customers report issues with ticket delivery, stating that tickets were never sent to their email, which adds to the overall dissatisfaction.
Complaints about cancelled events are prevalent, with several individuals noting that refunds are difficult to obtain, often requiring multiple emails and follow-ups. The customer service is described as unhelpful and rude, leaving consumers feeling ignored and frustrated. Additionally, the website's design is criticized for being poorly organized, making it challenging to find and purchase tickets. Overall, the sentiment surrounding tickets.ie is overwhelmingly negative, with no positive experiences reported.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 7 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“However, when I asked for a refund of the tickets, I was informed that they would not refund the money”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.0 out of 5 (poor) | 50 out of 100 | — | 7 |
| 2.6 out of 5 (poor) | 100 out of 100 | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
Bottom line: tickets.ie is #5 of 5 on overall rating in this group.
7 reviews of tickets.ie. Filter by what matters to you.
Over a year ago
Horrendous, still using covid as an excuse. Paddy Raff gig cancelled twice, last time in January and despite countless emails, still no refund. Blatanly flouting law and consumer rights and dont give... See more
Over a year ago
Failure. I was fooled into thinking that a good band was playing, and this is just a tribute to them. He writes a tribute but it doesn't say that other bands are playing. My mistake and oversight. How... See more
Over a year ago
Awful. No contact number available for when things go wrong. Ordered 3 tickets from them for an event and they were never sent to my email.
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Failure. I was fooled into thinking that a good band was playing, and this is just a tribute to them. He writes a tribute but it doesn't say that other bands are playing. My mistake and oversight. However, when I asked for a refund of the tickets, I was informed that they would not refund the money. Be careful!!! Don't be fooled.
Horrendous, still using covid as an excuse. Paddy Raff gig cancelled twice, last time in January and despite countless emails, still no refund. Blatanly flouting law and consumer rights and dont give a s***e
Awful. No contact number available for when things go wrong. Ordered 3 tickets from them for an event and they were never sent to my email.
Not even worth 1 star!! This site has been an absolute sh*tshow when it comes to buying tickets. If you're lucky and you can actually find a link to the event you're searching for, that's a bonus. Then by miracle you get to the payment page, it hangs and you get told something random like your address is missing a postcode. Why not make these mandatory fields then!! Always dread it when I see this site are handling ticket sales for anything
You can't buy tickets full stop. You input date and time and just get no tickets. Any artist or company selling tickets with this crowd is crazy.
Horrible customer service and did not warn be about a refund which was refunded to a bank account that I had already cancelled. Horrible to deal with, I am still trying to locate my money also very rude responses.
Gig was cancelled - obviously not their fault. Was instructed to request refund direct from them. Believe I had to mail them twice to begin process as website is poorly designed. Filled out forms as requested. Sent back. Follow up mail asking for timeframe was responded to with a vague generalisation. Website says 14 days. Think it's pushing a month at this stage. Still waiting. Sent another email, their response seemed snotty and vague. Avoid.
Tickets.ie is an online ticketing platform that specializes in providing access to a wide range of events, including music concerts, sports competitions, and various entertainment activities across Ireland. The company offers customers a straightforward booking experience without imposing service or handling fees, allowing them to save between 10-20% on ticket purchases. Targeting event-goers and enthusiasts, Tickets.ie features a diverse lineup of upcoming events such as festivals and performances by well-known artists. By offering an extensive selection of tickets for multiple event types, the platform caters to a broad audience looking for convenient and cost-effective ways to enjoy live entertainment.
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