Had a problem that was resolved quickly…
Had a problem that was resolved quickly & easily
TicketsQueen.com is an online platform specializing in the sale of tickets for a wide range of events and entertainment options. The company offers access to tickets for concerts, sports events, theater performances, and various live shows, catering to the needs of music lovers, sports enthusiasts, and event-goers alike. With a user-friendly interface, TicketsQueen.com allows customers to easily search for and purchase tickets from various venues. The target market for TicketsQueen.com includes individuals and groups looking to enjoy live experiences, as well as event organizers seeking a reliable ticketing solution. By providing a comprehensive selection of tickets and transparent pricing, the company aims to enhance the event-going experience for its customers. With a focus on convenience and accessibility, TicketsQueen.com is positioned to serve as a valuable resource in the events and entertainment category.
TicketsQueen.com receives high praise from customers for its easy booking process and reliable ticket delivery, with many highlighting the superb service and excellent seat quality. Reviewers express satisfaction with the rapid response times and the ability to secure tickets for sold-out events, making it a preferred choice for sports fans.
However, some negative feedback emerges, particularly regarding delays in ticket delivery, with one customer feeling scammed during a high-profile match. Despite these concerns, the majority of users report a smooth experience and commend the customer service for resolving issues quickly. Overall, TicketsQueen.com is viewed positively, with a strong reputation for reliability and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 54 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | 4.3 | 6 |
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 4.8 | 5 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.6 | 10 |
| Dec 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
“I'm a happy customer”
“I thought this was okay, it took longer to get my tickets I was already in Liverpool traveling from Holland but fine...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | +2% | 54 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketsQueen.com is #3 of 5 on overall rating in this group.
54 reviews of TicketsQueen.com. Filter by what matters to you.
Had a problem that was resolved quickly & easily
I would happily use TicketsQueen again. My first ticket did not work and so I used the live chat to get it sorted. Initially they were suggesting that I had not downloaded the link and saved the ticket to my wallet. I had done this and they quickly gave me a replacement ticket with a new download link. It was a different seat but I was very happy with it as I was close to the front and had an excellent view. I was slightly hampered during the process of communicating with TicketsQueen but that was down to connectivity issues with my phone and not TicketsQueen. There customer service was excellent so a big thank you to them.
A first and good experience with Tickets Queen. A bit stressful though because the first two tickets I got (on the day before the game) were not in the same area, but the problem was quickly solved. The customer service on line is very reactive and efficient. I would only propose that the reservation fee for each ticket appears from the beginning and then would be included in the price.
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TicketsQueen.com is an online platform specializing in the sale of tickets for a wide range of events and entertainment options. The company offers access to tickets for concerts, sports events, theater performances, and various live shows, catering to the needs of music lovers, sports enthusiasts, and event-goers alike. With a user-friendly interface, TicketsQueen.com allows customers to easily search for and purchase tickets from various venues. The target market for TicketsQueen.com includes individuals and groups looking to enjoy live experiences, as well as event organizers seeking a reliable ticketing solution. By providing a comprehensive selection of tickets and transparent pricing, the company aims to enhance the event-going experience for its customers. With a focus on convenience and accessibility, TicketsQueen.com is positioned to serve as a valuable resource in the events and entertainment category.
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