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TicketsRugby receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers praise the service for its speed and helpfulness, highlighting successful ticket purchases for major matches like the World Cup Final and Wales v England, many others report serious issues.
Common complaints include tickets not arriving on time, with some customers missing games due to last-minute delivery failures. Refund requests are another major pain point, with numerous consumers struggling to get their money back for canceled events, often facing unresponsive customer service. Despite a few positive experiences, the overwhelming sentiment reflects frustration and disappointment, leading to an overall negative impression of the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 38 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Oct 23 | 5.0 | 5 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 38 most recent reviews.
“After purchasing our World Cup Final tickets on line in the after market, we were nervous about whether tickets were...”
“Still no refund for Italy v England”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.7 out of 5 (poor) | 100 out of 100 | 3.1 out of 5 (fair) | 4.1 out of 5 (good) | 2.4 out of 5 (poor) | — | 38 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: TicketsRugby is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.4).
38 reviews of TicketsRugby. Filter by what matters to you.
Good luck getting an actual Person in the phone . I've tried several Times to call about a shipping issue Ruth my event tickets.. called twice so far and was on hold 40 min the first time and got tired of waiting so I hung up. Tried again a few hours later .. waited on hold 50 min and still no actual person .. this is a disaster
I ordered 3 tickets for a six nations game this year about 3 and a half months before the date of the game. When tickets hadn't arrived under 2 weeks before the game I sent them an email to which they replied promptly saying they were tracking the tickets, and would refund my money if tickets didn't arrive in time. With a week to go before the game I had received no updates from them at all. I sent another email pointing out the amount of trust I'd placed in them, allowing other opportunities to pass me by, and noting that despite failing to deliver on orders already placed they were still advertising tickets for sale for the game at almost twice the price (I had paid significantly more than face value to begin with). I pointed out that a mere refund of what I had paid would be a massive slap in the face after I had put my trust in Ticket Booth (and paid an additional booking fee which presumably was to ensure everything would be taken care of and nothing left to chance), and that by trusting them to find me the tickets I had effectively committed myself to not getting any, since at this stage the money I had spent would not be able to buy me any tickets from another seller, if I even could find one so close to the day of the game. Their response did not even attempt to address my point. They merely refunded my money and half-heartedly offered to keep looking for tickets. Thanks to Ticket Booth I most likely will not be able to attend the game, despite making an order and paying for it immediately (it wasn't even as if they waited to receive tickets before taking my money) months in advance. The game is still a few days away at the time of writing but I do not have high hopes of being able to attend. I am considering approaching the Office for Trading Standards.
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 55% are 1–2★.
CrowdTrust is a review platform designed to provide consumers with insights and feedback on various businesses, including those in the events and entertainment sector. The platform enables users to share their experiences and rate services, helping potential customers make informed decisions. By aggregating reviews from a diverse user base, CrowdTrust fosters transparency and trust within the marketplace. The company targets consumers seeking reliable information about businesses, including online casinos and gambling sites. With a focus on user-generated content, CrowdTrust assists individuals in evaluating services like Glory Casino, which offers a variety of gaming options, including slots, live casino games, and card games. By highlighting authentic customer experiences, CrowdTrust enhances the decision-making process for users in Bangladesh and beyond.
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