Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made th... See more
Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there we... See more
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
All 9 questions →Show fewer questions
What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made the whole process much easier and I would highly recommend Knights as an excellent firm of solicitors.
Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there were many challenges. Recommended.
I had a positive experience working with Knights. Thank you to Shona and the rest of the team for the helpful support throughout my process of purchasing a new build house. Communication was always clear and easy to understand. My only minor recommendation would be to more proactively provide customers with progress updates; I had to politely ask for updates on several occasions when we were close to exchange date. Overall though, the process was run smoothly and i'm grateful for the support I received. I would recommend Knights to anyone looking to purchase a new build.
I worked with Lian,Sharon and Tianey and had a wonderful experience.They made my buying journey very easy and quick,explained every process of the way and were always there to answer my questions.Keep it up Team Knights.I would definitely recommend.
Knights were efficient and just right! they acted/chased when needed without me even needing to ask. Lesley and Liz were in communication whenever I needed to know anything but did not bombard me with emails that were not required. Would recommend to others definitely
Charlotte, Sharon and Lucy assisted with the sale and purchase of our new build home. We did a part exchange of our old property which meant the whole process from exchange to completion needed to be done quite quickly. We are happy with the service, they were very diligent and professional and we were able to complete on time.
The knights Professional, Tianey and her fantastic team has been really really helpful during the process of our first home buying. We are very grateful to all of the staff team members who have assisted us during our journey . Couldn’t have asked for more better team than theirs . Absolutely amazing team and their work .
Thankyou again guys !!
Aleena & Sagar
Amanda and Samantha did a terrific job on the conveyancing of the sale of my property. They were professional, knowledgeable, friendly, responsive and kept me informed at all times. I would not hesitate to use them again or recommend them to anyone. They were a pleasure to work with.
Sale of my house completed on 25th June 2025.
Outstanding service from start to finish. I delt with Jamie, Saskia and Sammie.
Very attentive, generally got response within 30mins of contact every time.
The buyers started contacting me directly as they struggled to make contact with their solicitor, which led to knights chasing Their solicitors and the estate agent to push things forward.
In regards to costs, I went with time spend basis rather than fixed fee, and total cost was just below the minimum estimate, so very happy with this considering the constant chasing we had to endure.
Knights are not the cheapest nor do they claim to be, but the attentiveness and attention to detail is what your paying for.
I would definitely use their services if needed in the future.
We have used Knight’s Newcastle under Lyme for many different services from wills to probate to conveyancing.
Our most recent conveyancing service was overseen by the brilliant Rachel Byles. Not only is Rachel a true professional, she is also a very genuine, considerate and compassionate human being. She made my sister and I extremely comfortable over difficult times for us. Thank you Rachel until we see you again.
From start to finish, my experience with Knights, specifically Ben Jenden, Kirsten Wickham and Shona Archer, was outstanding. They handled the purchase of my new build flat with professionalism and care, keeping me informed and supported every step of the way. I’d highly recommend them to anyone and hopefully I can use them again in the future.
Highly professional and efficient service, and a real commitment to keeping us informed as our purchase process moved forward. Plus a fierce attention to detail that served us well in the purchase and which we expect will save us a great deal of work when we eventually sell the house.
Knights Plc. Professional Services. I gave a 5-star rating as I found excellent service and communication.
The two contacts from this firm worked together well as a team, (Sally Peake and Louise Nunns). When I contacted either of them, they answered or replied straight away. No waiting days for a return call or an email being answered. They were professional, knowledgeable, did what they said they would do, and confirmed when they had completed the tasks.
I would suggest you pay for a service which is given their full attention, covering legal aspects of transferring a property, with guidance all the way. Nothing was too much trouble and made for a smooth running, stress-free transaction.
Our Solicitor, Joanne Robinson was thorough and responsive and always kept us informed. Having not sold a property for some time - we felt everything was under control. Would recommend
Georgia was an excellent support to me over the process of selling a flat. It was not easy but Georgia’s knowledge and help were second to none. She was always available to answer queries and dealt with them quickly and professionally.
Fantastic.
Jodie and her team took the stress out of us buying our first house and made everything straightforward and easy to follow. Can't thank them all enough for being superstars. Would recommend to anyone.
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.