Faultless
Faultless. Extremely well organised and our tour director, Veronica Stel was absolutely superb. We did 2 weeks in Denmark, Norway and Sweden and could not have asked for a better experience.

Trafalgar Travel is a travel company specializing in guided tours and vacation packages for a diverse clientele, including families, couples, and solo travelers. With a focus on immersive travel experiences, the company offers a range of options, including family tours, food travel, and river cruises, designed to cater to various interests and travel preferences. Customers can explore destinations across the globe, unlocking unique cultural experiences beyond typical tourist attractions. The company emphasizes convenience, allowing customers to secure their vacations with a small deposit and offering a full refund within 60 days for cancellations. Trafalgar Travel aims to make travel accessible and enjoyable, providing members with exclusive discounts and early access to new trips and offers. With a commitment to sustainable travel and a customer-centric approach, Trafalgar Travel seeks to enhance the journey of every traveler while promoting responsible tourism practices.
Trafalgar Travel receives a mixed response from customers, with many praising the quality of the tours and the expertise of the tour directors. Reviewers highlight specific trips, such as the US Scenic Park Explorer and the Best of Croatia and Slovenia, as "awesome" and "exceptionally well planned," noting the knowledgeable guides and well-organized itineraries.
However, a significant number of customers express dissatisfaction with the company's customer service and hotel arrangements. Complaints include issues with booking processes, unexpected cancellations, and inadequate support when problems arise, leading to frustration among long-time travelers. Additionally, some travelers report that the included meals and activities did not meet their expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 130 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 2 |
| Sep 24 | 1.8 | 6 |
| Oct 24 | 2.8 | 4 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 4.3 | 6 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 2.2 | 5 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 130 most recent reviews.
“This tour was exceptionally well planned”
“Disappointed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | +40% | 130 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Trafalgar Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 1.6).
130 reviews of Trafalgar Travel. Filter by what matters to you.
Faultless. Extremely well organised and our tour director, Veronica Stel was absolutely superb. We did 2 weeks in Denmark, Norway and Sweden and could not have asked for a better experience.
This tour was exceptionally well planned. Our tour director was knowledgeable and organized. The coach was new and comfortable. We hit all the highlights from the brochure and so many wonderful additional surprises. It was a good experience all around.
My husband and I used Trafalgar twice; the first time in Ireland and the second time in Costa Rica. We were taken care of from beginning to end. Especially on our first trip to Ireland because we were on our Honeymoon! Our tour guide made us feel very special. Both of our tour guides were entertaining, personable, educated, and supportive. Everything was planned for us, which is amazing and relaxing. Also, the experiences themselves were one of a kind that you would not necessarily find on your own or wouldn't be able to experience at all on your own. Another thing to highlight is the fact that you do in fact get time away from the group to venture off on your own, which is important to me and my husband. Especially when we were on our honeymoon in Ireland. We would recommend Trafalgar to anyone who wants to see a lot and do. We call it FOMO; fear of missing out. You are given such an inclusive experience in popular destinations and attractions but most importantly with the locals. We can't recommend Trafalgar enough.
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Me and my girlfriend did the Costa Rica tour and it was amazing. It felt like forever for the tour to happen, but once the wait was over and we were on the plane time just flew by. I couldn’t recommend the company enough. From start to finish the company and its incredible tour guide made sure that everyone on the tour had the best time they possibly could. I would definitely travel with them again.
Trafalgar are amazing! My first experience with them was the Best of Switzerland tour and as a solo traveler I had the best time. The tour guide looked after us so well, and provided so much information about the history of the country as well the culture and languages. He even provided a lot of Lindt chocolate which was a thoughtful touch. And it gets better! Last year I WON a trip to Costa Rica (which myself and my bf were already saving up for) and Trafalgar once again went above and beyond for us. This tour guide was also amazing and he was so passionate about showing us around his country. We learnt so much from him about Costa Rica and all the flora and fauna which is truly fascinating. I honestly cant recommend Trafalgar enough, and will booking again asap!
I travelled with Trafalgar Travel to Turkey and it was AMAZING. Our Travel Director, Al, was so accommodating and knowledgable and treated us like family not tourists. We got to try local food and do experiences I could never have organised by myself. There was a really nice mix of couples and families on the trip, of all ages so it was easy to make friends or also enjoy time as a solo traveller. Highly recommend!
One word, amazing ..... it's mind blowing and another mind blowing day , which the words my travel director says everday, Mr Danilo..which was exactly what we got. Was a packed trip which so much sighting and top notch service from Danilo and excellent driver Davide . Salute as my family and me had a best trip and we'll taken care .
I'm reading all these reviews but already booked, can't cancel now. Im heading to Prague, Vienna and Budapest on November 1-8, 2024 with Trafalgar. Now im having night mare. Im going to keep my fingers crossed and hope everything goes well. Hopefully i could find decent food as i take meds. Im not bringing a lot of extra money to spend as this trip is already above my budget. Does anyone know if i need a converter for to charge my phone? Im traveling from Canada and its 110 v here. Any other advice would be welcome. Thank you. Ray.. Toronto Canada
We recently took the Capitals of Scandinavia tour. Our tour director, Mike was excellent. He is knowledgeable, personable, professional, and friendly. Our driver, Tom, was also excellent. He drove us through 5 countries expertly. We definitely recommend Trafalgar. Wonderful trip!!
This is my second tour with Trafalgar and it has been exceptional once again. I appreciate the sense of security and safety I have with Trafalgar knowing that I am taken care of from start to end and it is not only the big things but the small things that count. The drivers' skills to maneuve through the winding and smaller roads is remarkable in the huge couch, which is so comfortable and spacious, and always lending a supportive hand to help us off the coach shows kindness and patience. Our tour guide Victor was brilliant, his commanding presence ensured our safety and that we kept to schedule. He is so knowledgeable and I appreciated him sharing all the tidbits of the history of places, people and environment. Trafalgar promotes awareness of the local people, their business and culture as we had at least four experiences included on the tour where we are given the opportunity to learn about how these family businesses started and grew and this showcase from Trafalgar not only highlights these undertakings but also encourages us to take a step back and reflect on how we can give back in our own communities. Support local is huge for me and it helps smaller businesses and families not only thrive but they include their communities in their ventures to expand, educate and shows the true meaning of "Ubuntu" in action. I also love the fact that I am on holiday and the Trafalgar team makes it that much more special as you don't have to plan and scurry about not knowing what is happening. You are kept informed, days are planned out in advance, the communication is on par and if you need anything they are always willing to assist with a smile. It means you get to just enjoy the trip and take it all in. The cherry on the cake is although we travel in a group everyone has their own personalities and the Trafalgar team knows how to manage each person making it a better and smoother experience for all. Thank you Trafalgar and your amazing team. I look forward to book my next trip with Trafalgar and this wonderful experience has uncovered my passion for travel and wanting to share this with my children as I know they will be safe in your capable hands.
Our Best of Holland Tour was great because we did one country with a enthusiastic, and knowledgeable Travel Director. Our driver was also a very nice man with a good sense of humor. The coach was spotless and comfortable. Our Travel Director was attentive, personable and gave us insights into this lovely country we would never have had if we had not taken this Trafalgar Tour. The included breakfasts were abundant and had something for everyone and the meals were nice too. We went to many cities and experienced both urban and scenic rural areas. I felt we were given a well rounded trip I will never forget. It was well worth the money.
Matt Godman and our bus driver Raymond were amazing. Everything ran like clock work even when there are so many variables (traffic/weather). They worked together as a team so well. Trafalgar is so good at preparing you for the experience. They dot the "i's" and cross the "t's". They tell you what to bring for the weather. The give your options to do extras to gain the full culture of the place you are going. We wanted to go to Ireland and Scotland in one fell swoop and check the box without having the drive or plan. This trip was it. The cost is right in line with the value. We are experienced American travelers who've also lived in Switzerland for a period of time. This is not our first rodeo. For many on the trip, it was their first rodeo, and some of them were older with limited physical capabilities. We are 55 and 60 but are in great physical condition for our ages. Matt, our host, handled all of us with great detail and care. If you are limited in physical capabilities, they handle it well, but it is important for you to also realize what you cannot do and not penalize them. They do what they do really well, and we will never forget this experience.
I have traveled on 3 Trafalgar tours and have enjoyed all of them. (first was Italy in 2019, second one was Croatia in 2023) I just completed my first USA trip with them and had a fantastic group, driver, and tour director. Hotels were great given the parks we were visiting, mainly in Utah. We had easy access to food/shopping nearby. Lodging is limited in many national park areas due to their remoteness. My favorite was actually the one Best Western in Moab. Perfect location so we could walk and explore, plus the staff were so sweet and attentive. Timings to get the most out of our time in the parks worked smoothly and often we had extra time to do longer hikes/walks. Guessing that would depend on the group, but we had a younger mix. I especially loved the Navajo lunch experience during our time in Monument Valley, that steak was pure perfection and what a beautiful setting we had all to ourselves. Being able to see Arches, Canyonlands, Monument Valley, Bryce, and Zion in a week was ideal and has given me ideas for future trips.
My husband and I went on the Best of the Canyonlands - Denver to Las Vegas. It was such a great trip. I enjoyed getting time to hike around the national parks and getting to see so many parks in just a week! And my favorite location was Monument Valley. An absolutely stunning place - the colors, landscape and rich history. It was nice being able to get to all these places and not have to plan the driving ourselves. Can't wait to try out another destination - next on my list is the Northeast!
Incredible week in Tuscany on the Rome and Tuscan highlights tour. We loved our travel director Tyson, so knowledgeable and full of stories. The hotel in Montecatini was an excellent location, steps away from the town square. We also enjoyed the relaxed pace of the trip. Would do this trip again in a heartbeat.
Gorgeous Greece. Moraig, our guide and Dimitri were excellent, they provided the best service- nothing was too much and the attention to detail was second to none. Brilliant tour, well organised, interesting and jam packed- awesome value for money. They were helpful, thorough, thoughtful and considerate. The local experts were phenomenal and passionate, our tour was the best of Greece and that’s definitely what we got.
Best of Italy, Best of my trips! This trip exceeded my expectations! The tourist guide, Romeo, was a 10! The hotels were very comfortable,(a couple of them luxurious, a couple of them excellent and a couple of them very good./ Food offered pretty good. Dinner in the Tuscany Hills unbelievable. Coach very comfortable and clean. I traveled with the "other " company before, the one starts with "G", and definitely Trafalgar was the best (My second tour with them).Hopefully I can make many more tours with them.
I just went to Rome and Tuscany on a tour with Trafalgar. My experience was Great,saw so much. I would Highly recommend this tour. It was really hot went 7/27-8/5. I'm from Florida so no different. Tour guide Rosella and bus driver were always on time and 37 people on tour. We all had a blast!!
I have no idea what all these reviewers are complaining about. I recently returned from a Best of Scotland tour and it was the best tour I’ve ever taken. Our tour guide was exceptional. He packed so many experiences into a day we got back to our hotels exhausted each night. Our driver was the best, too. Several people had issues, the airline lost two couples’ luggage and Trafalgar sent them shopping for anything they needed on its dime. One woman fell the day she arrived in Scotland, breaking her femur and the tour guide did everything possible to make her trip successful. Most importantly, even with all the issues, no one complained and most of us signed up for all the optional experiences because we had so much fun together.
Trafalgar Travel is a travel company specializing in guided tours and vacation packages for a diverse clientele, including families, couples, and solo travelers. With a focus on immersive travel experiences, the company offers a range of options, including family tours, food travel, and river cruises, designed to cater to various interests and travel preferences. Customers can explore destinations across the globe, unlocking unique cultural experiences beyond typical tourist attractions. The company emphasizes convenience, allowing customers to secure their vacations with a small deposit and offering a full refund within 60 days for cancellations. Trafalgar Travel aims to make travel accessible and enjoyable, providing members with exclusive discounts and early access to new trips and offers. With a commitment to sustainable travel and a customer-centric approach, Trafalgar Travel seeks to enhance the journey of every traveler while promoting responsible tourism practices.
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