Great site!
Great site! Love it

Truckstop.com is a leading load board and freight management software platform that connects freight shippers with carriers. Founded in 1995, the company provides real-time access to spot market loads, allowing users to efficiently match available freight with qualified trucking services. Truckstop.com offers a variety of tools, including freight rate data and negotiation solutions, that support users in optimizing their logistics operations. The primary customers of Truckstop.com include freight brokers, shippers, and carriers looking for reliable load matching and management solutions. By offering services starting at competitive prices, the company aims to facilitate the growth of businesses in the logistics and transportation sectors. Truckstop.com is committed to enhancing the efficiency of freight transportation through technology-driven solutions, making it a trusted partner for industry professionals.
Truckstop.com Load Board receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many consumers appreciate the load board's design and functionality, noting that it effectively meets their business needs and provides accurate data.
However, a substantial number of reviewers express dissatisfaction with customer service, citing long wait times, unresponsive support, and issues with account management. Complaints about unfair credit scoring and repeated charges after account cancellations are common, leading some to label the service as a scam. Additionally, users report frustration with brokers posting the same loads at poor rates, diminishing the platform's value. Overall, while some find Truckstop.com beneficial, the negative experiences regarding service and reliability overshadow the positives for many users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 905 | 100% | -1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 4 |
| Sep 24 | 1.8 | 5 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 2.0 | 4 |
| Dec 24 | 1.2 | 5 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 3 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“It was a Simple and clear process to set up”
“For factoring”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 3.2 out of 5 (fair) | 1.5 out of 5 (poor) | +19% | 905 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | — | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | — | −67% | 199 |
Bottom line: Truckstop.com Load Board is #4 of 5 on overall rating in this group. On value, Remote Utilities scores higher (4.9 vs 1.5).
500 reviews of Truckstop.com Load Board. Filter by what matters to you.
Great site! Love it
I’m very new to Truckstop, and I’m really trying to use it because I think it has great potential. But I have to be honest and, and say I’m disappointed its user-friendibility it. When you call customer service they know very little about the product and they’re not able to really give any good guidance. And they’re very limited in what they do know. It might’ve been something to consider to have the most vital things necessary to run a Load Board such as being able to know the weight of the item which will determine equipment that you need is in a very important part of information needed in your load board. Which I understand that you do not have at this time however working on it. I think the price that you charge for your system is over price and not having all the elements necessary is lowering the value. Have your product put together first and then you can charge what it is worth but you don’t up charge and then promise to add different things to it.
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 41% are 1–2★.
The best real good people
I ben lookin fore a load and had no luck callbrokers and they don't want to negotiate rates are berry low I just wish brokers well understand that the rates there posting are very low and start raising up the rates for the loads
It's the same as every free load board.
Never worked , i don’t like it, they charged me $161 now for nothing! Really bad
Truckstop.com is a leading load board and freight management software platform that connects freight shippers with carriers. Founded in 1995, the company provides real-time access to spot market loads, allowing users to efficiently match available freight with qualified trucking services. Truckstop.com offers a variety of tools, including freight rate data and negotiation solutions, that support users in optimizing their logistics operations. The primary customers of Truckstop.com include freight brokers, shippers, and carriers looking for reliable load matching and management solutions. By offering services starting at competitive prices, the company aims to facilitate the growth of businesses in the logistics and transportation sectors. Truckstop.com is committed to enhancing the efficiency of freight transportation through technology-driven solutions, making it a trusted partner for industry professionals.
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