Great!!!!!
Great!!!!! always

Truckstop.com is a leading load board and freight management software platform that connects freight shippers with carriers. Founded in 1995, the company provides real-time access to spot market loads, allowing users to efficiently match available freight with qualified trucking services. Truckstop.com offers a variety of tools, including freight rate data and negotiation solutions, that support users in optimizing their logistics operations. The primary customers of Truckstop.com include freight brokers, shippers, and carriers looking for reliable load matching and management solutions. By offering services starting at competitive prices, the company aims to facilitate the growth of businesses in the logistics and transportation sectors. Truckstop.com is committed to enhancing the efficiency of freight transportation through technology-driven solutions, making it a trusted partner for industry professionals.
Truckstop.com Load Board receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many consumers appreciate the load board's design and functionality, noting that it effectively meets their business needs and provides accurate data.
However, a substantial number of reviewers express dissatisfaction with customer service, citing long wait times, unresponsive support, and issues with account management. Complaints about unfair credit scoring and repeated charges after account cancellations are common, leading some to label the service as a scam. Additionally, users report frustration with brokers posting the same loads at poor rates, diminishing the platform's value. Overall, while some find Truckstop.com beneficial, the negative experiences regarding service and reliability overshadow the positives for many users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 905 | 100% | -1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 4 |
| Sep 24 | 1.8 | 5 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 2.0 | 4 |
| Dec 24 | 1.2 | 5 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 3 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“It was a Simple and clear process to set up”
“For factoring”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 3.2 out of 5 (fair) | 1.5 out of 5 (poor) | +19% | 905 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | — | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | — | −67% | 199 |
Bottom line: Truckstop.com Load Board is #4 of 5 on overall rating in this group. On value, Remote Utilities scores higher (4.9 vs 1.5).
500 reviews of Truckstop.com Load Board. Filter by what matters to you.
Why does it buffer so much? Especially early in the a.m. That's the worst time. That's when I'm trying to look at loads. Can you guys please fix this?
Excited to see new RFP/ Rate mate tool being launched as the live demo/ sneak peak looks like it addresses many of the variables left out of the current model however I have been under satified with the current rate mate wich impacts my review. I also do not like the ZERO visability to currently posted loads without a carrier account as I have personaly seen the benifite for all parties from transperancy of the market (this transparancy would be achievable without giving brokers FULL/ LIVE visibility for load searching but by including the advatages of seeing even just a maximum number of resualts (10-50) that are not LIVE but (1-2+ hrs.) aged or even previous day listings "this might also be resolved with the new rate tool IDK".
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 41% are 1–2★.
Customer service is excellent and really want to help. However, it’s the application that could use some attention. For example load searches, dates, equipment type doesn’t save regardless of whether or not you elect to save. It’s time consuming to have to enter this information in every time I want to look for a load so I really don’t use it very much. I will probably cancel before renewal.
We love Truckstop.com Load Board! With Savanna's initial tutorial and all of her amazing recommendations/suggestions of searching, we've been extremely successful in our 1st weeking of running! Really can't thank you enough! The platform is awesome! I love all of the filters...makes it so much easier to choose a load. Over a $2K profit in 2 days; definitely not bad at all! Thanks so much!
New Broker! I have been super impressed with Truckstop.com follow up and follow through. I have been contacted repeatedly and let them know that I had to put brakes on my new brokerage and when to contact me back, as I was certainly interested, and they understood and did what I requested. The professionalism has been excellent and I am more than impressed with the organization. I am ready to get my business on the fast track and know I am in the right place!! Thank you, Pablo, Nick and team!!!
Good load load
Awesome team . very helpful thru the whole process from booking to factoring.
Truckstop.com is a leading load board and freight management software platform that connects freight shippers with carriers. Founded in 1995, the company provides real-time access to spot market loads, allowing users to efficiently match available freight with qualified trucking services. Truckstop.com offers a variety of tools, including freight rate data and negotiation solutions, that support users in optimizing their logistics operations. The primary customers of Truckstop.com include freight brokers, shippers, and carriers looking for reliable load matching and management solutions. By offering services starting at competitive prices, the company aims to facilitate the growth of businesses in the logistics and transportation sectors. Truckstop.com is committed to enhancing the efficiency of freight transportation through technology-driven solutions, making it a trusted partner for industry professionals.
This profile hasn't been claimed by the business owner.