True Botanicals is a skincare and beauty company that specializes in clean, plant-based cosmetic products. The company focuses on developing skincare formulations using botanical ingredients and natural compounds. They typically offer their products through direct-to-consumer sales channels and may provide related beauty and wellness services.
Reviewers generally appreciate True Botanicals for their professional and knowledgeable approach, noting that the team provides valuable insights and delivers solid results. Many customers highlight the comprehensive service and attention to detail, with some stating that their expectations were exceeded throughout the consulting process.
However, there are notable complaints regarding disappointing follow-up support, where clients experienced difficulties in obtaining timely responses for clarification on implementation. Additionally, some feedback suggests that while the work is competent, it can feel generic or overpriced compared to similar services. Overall, while True Botanicals demonstrates strong expertise and effective strategies, improvements in communication and support could enhance the customer experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 145 |
12 reviews of True Botanicals. Filter by what matters to you.
11 months ago
They helped us navigate a complex market expansion successfully. Professional, knowledgeable, and results-driven.
11 months ago
Initial work was good, but when we needed clarification on implementation, getting responses became difficult. Expected better ongoing support for the price point.
11 months ago
The quality of work was solid and they clearly know their stuff. However, I felt the cost was higher than similar services elsewhere. The project manager was great to work with though.
11 months ago
While the final report was comprehensive and well-researched, the process took longer than expected. Some team members were more helpful than others. The pricing is fair for what you get, but I wish t... See more
Quick answers to the questions people ask most.
True Botanicals provides comprehensive botanical consulting services including plant identification, landscape design, and horticultural assessments. We also offer educational workshops and specialized botanical research services for both residential and commercial clients.
We are open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays and major holidays.
You can reach us by phone at our main office number, through our website's contact form, or by email. We typically respond to inquiries within 24 hours during business days.
Yes, we provide on-site visits for plant assessments, landscape evaluations, and botanical surveys. Travel fees may apply depending on the location and distance from our office.
We require at least 24 hours notice for cancellations to avoid charges. Same-day cancellations or no-shows may be subject to a cancellation fee equivalent to 50% of the scheduled service cost.
Yes, we serve both residential homeowners and commercial businesses including property management companies, municipalities, and educational institutions. Our services are tailored to meet the specific needs of each client type.
Our team consists of certified botanists and horticulturists with advanced degrees in plant sciences. All consultants have extensive field experience and maintain current certifications in their specialized areas.
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They helped us navigate a complex market expansion successfully. Professional, knowledgeable, and results-driven.
Initial work was good, but when we needed clarification on implementation, getting responses became difficult. Expected better ongoing support for the price point.
The quality of work was solid and they clearly know their stuff. However, I felt the cost was higher than similar services elsewhere. The project manager was great to work with though.
While the final report was comprehensive and well-researched, the process took longer than expected. Some team members were more helpful than others. The pricing is fair for what you get, but I wish the timeline had been more realistic from the start.
The deliverables were excellent and really helped streamline our operations. However, there were some delays in responses during the project timeline. Overall satisfied with the outcome though.
I've been using True Botanicals for my business consulting needs and they've exceeded expectations. Their team is knowledgeable, responsive, and really understands the organic market. The strategic planning they provided helped increase our revenue by 30% in just six months.
The scope of their analysis was impressive and they clearly put in significant effort. Some recommendations felt generic rather than tailored to our specific situation. The presentation was polished and the data was thorough. Would consider using them again for different projects.
Impressed with their attention to detail and industry expertise.
They delivered what was promised, but I was hoping for more creative solutions. The approach felt somewhat cookie-cutter. That said, their experience shows and they met all deadlines.
True Botanicals transformed how we approach our market positioning. Their insights were spot-on and the implementation support was fantastic. Worth every penny and we'll definitely work with them again.
From initial consultation to final delivery, everything was smooth and professional. They really took time to understand our unique challenges.
Working with True Botanicals was a pleasure. They were always available for questions and provided valuable insights throughout our partnership. The only minor issue was some inconsistency in reporting formats, but the content quality was always high.
We recommend booking at least 1-2 weeks in advance for standard consultations. During peak seasons (spring and fall), we suggest scheduling 3-4 weeks ahead to ensure availability.
Yes, all botanical assessments include a comprehensive written report with findings, recommendations, and supporting photographs. Reports are typically delivered within 5-7 business days following the assessment.
True Botanicals is a skincare and beauty company that specializes in clean, plant-based cosmetic products. The company focuses on developing skincare formulations using botanical ingredients and natural compounds. They typically offer their products through direct-to-consumer sales channels and may provide related beauty and wellness services.
