TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
TruffleMagic receives a mix of reviews, with a notable majority expressing satisfaction with the service. Many customers highlight the great service, ease of ordering, and prompt communication, appreciating the ability to use Bitcoin without issues.
Positive experiences often mention timely deliveries and quality products, with some users reporting life-changing effects from their purchases. However, a significant number of reviewers voice frustrations regarding order fulfillment, claiming they have been charged without receiving their products or any confirmation. Complaints about poor customer service and lack of response to inquiries are prevalent, leading some to label the company as a "ghost shop." Overall, while many customers enjoy their experiences, the unresolved issues with order processing and communication tarnish the company's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 427 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 427 most recent reviews.
“My 2nd order got siezed by customs but the customer service at truffle magic has been absolutely amazing and they add...”
“I didn't receive any payment confirmation and messaged through the ticketing system and have been ignored for more th...”
427 reviews of TruffleMagic. Filter by what matters to you.
Leider habe ich solche Erfahrungen hier noch nie gemacht. Ich finde das sehr seltsam da ich die Website auch nicht mehr erreichen kann. Ich bekomme seid Wochen keine Antwort mein Geld ist auch weg
… Made 2 successful purchases last year and was happy with the products. Haven't been able to make a purchase this summer because the bitcoin payment option isn't working. Like a review below me, I tried to reach out through a support ticket and haven't gotten a response. I don't think it's an issue with purchasing competency. The suggestions given to that person haven't worked for me either.
Orders never arrived. Be aware, I decided to try their services after the latest reviews, but in my personal experience, I order first a non tracked parcel. Still now never arrived. I opened ticket, but their ticketing system seems broken or doesn't update. Then I decided to used a tracked order. After 5 days I didn't even received any track id, or any proof that they actually even sent anything to me. *** update ** Vendor does replies to trust pilot, apparently my order is processing yet so I will keep updating this review as I have updates.
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order december 17th, the package is on its way, buț i still have to say, you guys seem pretty sus when it comes to first package deliveries but whatever, there’s always other places. edit: i don’t know if it’s coming anymore so now i just ordered from my regular patron...glad to see everyone else got theirs.
ordered 3x truffles didnt arrive over 3 weeks spoke to them and they refunded me within the next few days so no problems and good service but unfortunaly nothing tunred up :(
Unfortunately my order was opened by customs, and what came in the mail were decomposing truffles in a simple bag (no vacuum, not even airtight). Shipping took 13 days. (B+) Im not sure how small this company is, but I like that they are at least trying to distribute psilocybin. I can also vouch that they are not a scam site, unlike many others. I just got unlucky with my order, and customs fricked my whole research. All the best to you guys
I was very hopeful about TruffleMagic upon reading amazing reviews but I didn't receive the first shipment after 3 weeks and I'm still waiting on the second attempt at delivery another 2 weeks later. I had no notification of seizure at the border so I really have no idea why haven't got my parcels yet. Hopefully, I will get what I paid for, willing to resubmit my review if that happens... EDIT: 15 working days later and I haven't got anything yet, such a shame. EDIT 2: they’ve since told me they had actually sent the parcel almost a week later than they said they had previously due to a heat wave, and for some reason didn’t think to tell me this until I requested a refund. EDIT 3: It's been ANOTHER 15 working days since the updated shipping date they quoted me, still nothing. I tried to contact them using the ticketing system I have been using this whole time to find the page "doesn't exist"! EDIT 4: I’ve since been refunded for my purchase (minus shipping fees of course) to my PayPal. That was easy enough to do and was processed fairly quickly. I’m happy to have most of my money back but very disappointed with the experience as a whole, even if it wasn’t in their control. No online vendor should claim “guaranteed delivery” then tell customers the delivery is not in their control.
Hey guys, am doing a temp review for now. My order never arrived and I havnt heard back from my support ticket...several festivals were missed and now the Persiod meteor shows is coming (11/12/13 guys and gals) and anxious about the time/dates! These things happen, I know, but I've not had any communication... You seem to be v.responsive here and have a great reputation, I'm a first time buyer so am happy to amended this review up (or down :P ) when we get tings sorted?
So far - so good!
Never got my order but after a few problems they finally told me they’d give me a refund (aparrently im on a refund list) why do they need a whole list???? Just save hassle and find someone else because their customer service needs work but I do appreciate not being scammed after all and I should make clear they’re obviously a small business being rushed off there feet and not scammers.
Check my name. I do not want to waste anymore time on this and this is simplly a courtsey. This is not a scam company. This is a company that is really trying their best. It wasn't good enough for me but the update is they finally did refund me. For what its worth, that is enough to warrent a 3 star review, because they are trying. They have a lot of kinks to work out and it took a lot to get a refund but they finally did it. The refund took some time because its a small company and since they are revamping that is why it took a minute. In my heart, I know they are trying their best. They are not bad people but they are just trying their best to make something of this. With that said, there are ample sites to direct scorn and hatred. Truffle magic is not one of them. I wish them well and hope they will tighten their ship because the heart is in the right place, they just need more work. Thank you Peter and staff for the refund. I truly hope the best for you're team. God Bless.
Excellent product. However, customer service was hit and miss - but was pleasant and polite when they answered. Very frustrating delay with product delivery but was generously compensated. Thank you again to the Trufflemagic team. Tip to other buyers: Use bank or wire transfer rather than sending cash like i did.
TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
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