Marianella gave me professional service…
Marianella gave me professional service and accurate information.

SPARTAN™ is a specialized brand dedicated to providing effective hair care solutions for men facing issues such as thinning hair, grey hair, and patchy beards. The company offers a range of products, including shampoos, hair growth treatments, and beard care solutions that utilize natural ingredients designed to support men's specific health needs. SPARTAN™ products are backed by health professionals and emphasize fast-acting formulas aimed at delivering visible results. Targeting men who are concerned about their hair and overall appearance, SPARTAN™ aims to enhance confidence through its comprehensive approach to hair and beard care. The brand also promotes a commitment to customer satisfaction with a 90-day money-back guarantee and free shipping on orders over $70. By focusing on men's health and grooming, SPARTAN™ positions itself as a trusted source for individuals seeking reliable solutions for their hair care challenges.
Consumers generally praise SPARTAN™ for its exceptional customer service, highlighting the helpfulness and responsiveness of staff members like Cecille, Mhyca, and Joseph. Many reviewers express gratitude for the quick resolutions to issues such as incomplete orders and subscription management, noting that the support team effectively addresses concerns and processes refunds promptly.
However, some customers voice frustration regarding the subscription cancellation process, indicating that it can be cumbersome and lacks clarity. Despite these criticisms, the overall sentiment remains positive, with many appreciating the quality of service and the assistance provided during their interactions. SPARTAN™ is recognized for its commitment to customer satisfaction, making it a favorable choice for beauty and well-being products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had an issue with my order arriving incomplete, but the support team at Spartan handled everything smoothly”
“I contacted customer service, as in one of the videos they claimed you can cancel your subscription at any time, so I...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.8 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 145 |
Bottom line: SPARTAN™ is #5 of 5 on overall rating in this group. On quality, Truviv scores higher (4.8 vs 3.8).
60 reviews of SPARTAN™. Filter by what matters to you.
Marianella gave me professional service and accurate information.
Marinella's customer service was excellent. I have been unhappy with the original caps I'd received, and requested the updated, newer version of the cap and I'd paid the difference. Marinella got this adjustment for me. I'm hopeful that the newer cap, once received, will work well.
I am happy that my request to cancel one of my orders has been successfully done by Veronica. I appreciate her proactive support.
I was going to purchase 3 bottles of shampoo and was interested in trying the conditioner (only 1 bottle). There was no special pricing to add it to the order and I asked if there was anything they could co. Marinella & Mhyca worked with me and put together a package that was quite fair and made the ordering process easy. They did a great job for me.
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Marinella y Dian me ayudaron a dar solución en mis dudas y consultas respecto al envío de los productos que compre.
Customer Service took care of me––once I finally connected with them. The aggravation to get there (no link on shipment notification; I had to dig, to hunt...to find how to connect to them) Way to much time invested in something that could have been handled with a single mouse click. To be clear: Customer service gets 4 stars. The rest of the experience gets no stars.
Everybody was very professional. They took care of my plight I made sure my order was processed and currently shipped. I will be doing business again.
Both times I have engaged with customer service with this company have been excellent. Recently, they resolved a damage issue very quickly and to my satisfaction. Joan and Mhyca were very attentive and professional. Good shampoo too, 2nd order!
Very helpful, quick response. Resolved my issue with my order. I’m looking at reactivating my subscription for another 6 months. Thanks Patrick.
My order wasn’t being shipped due to there being a breakdown in communication in regards to my shipping address, even though I had put the correct shipping address when I paid for the item. Anyway I got transferred to customer support and it was a quick and easy process. Cecille and Marinella were easy to work with and solved the issue quickly.
My message was quickly noted and Patrick took care of the situation quicker then expected
Great service. Quick and helpful with my query.
Joey was great in helping me out with my subscription.
It's a marketing scam. It doesn't work as an elixir for new hair. It's just a shampoo with a pleasant scent... Unfortunately, most people are simply idiots. Their attention in creating a positive opinion of this product focused on the person who explained how to use it, for how long, how nice it smells, and the speed of delivery from the moment of purchase. The rest of the reviews are probably bots. There are very, very few reviews that focus on what this product was created and advertised for—hair growth, including new hair. This doesn't exist in real life and never will. You can't trick your genes and defeat medicine with shampoo—because even Salomon won't pour from empty. Only naive and foolish people believe in magic. My neighbor also experienced this product firsthand. She only lost money and faith in the positive reception of online advertising. Especially in the age of AI, where fakes and deception can easily be made real. Greetings to thinking people.
Love the products
Diane and Marinella were great
I was very happy with the way that my request was received by Mhyca and Joan they were very efficient in handling my request and no pressure whatsoever
Great to hear reply from Marinella on my enquiries for the delayed purchase(#SPUS1128717) & still following up.Hope it will be expedite soonest. Thank you
SPARTAN™ is a specialized brand dedicated to providing effective hair care solutions for men facing issues such as thinning hair, grey hair, and patchy beards. The company offers a range of products, including shampoos, hair growth treatments, and beard care solutions that utilize natural ingredients designed to support men's specific health needs. SPARTAN™ products are backed by health professionals and emphasize fast-acting formulas aimed at delivering visible results. Targeting men who are concerned about their hair and overall appearance, SPARTAN™ aims to enhance confidence through its comprehensive approach to hair and beard care. The brand also promotes a commitment to customer satisfaction with a 90-day money-back guarantee and free shipping on orders over $70. By focusing on men's health and grooming, SPARTAN™ positions itself as a trusted source for individuals seeking reliable solutions for their hair care challenges.
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