Great company to deal with!!!!
Great company to deal with!!!!

TurnKey Vacation Rentals is a comprehensive vacation rental management company that specializes in connecting travelers with high-quality rental properties across the United States and select international destinations. The company offers a wide range of vacation homes, catering to families, groups, and individuals seeking short-term or long-term lodging options. With a focus on comfort and cleanliness, TurnKey ensures that each property meets stringent standards before guests check in. Customers can explore various vacation rental options in popular destinations like Maui, Palm Springs, and Steamboat Springs, among others. The platform provides tools for easy booking, competitive pricing, and flexible cancellation policies, enabling travelers to plan their ideal getaway with confidence. TurnKey Vacation Rentals aims to enhance the travel experience by offering well-managed homes that cater to diverse needs, from leisurely escapes to business retreats.
TurnKey Vacation Rentals receives a mix of feedback from customers, highlighting both positive experiences and significant frustrations. Many reviewers praise the quality of the properties, describing them as cozy, clean, and accurately represented, with some noting excellent hosts who enhance their stays.
Positive experiences often include seamless booking processes and responsive staff. However, a substantial number of complaints focus on issues with the company's reliability, including unresponsive customer service, unexpected cancellations, and payment disputes. Some customers express concerns about feeling scammed or mistreated, particularly regarding last-minute cancellations and difficulties in communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good space, easy access, no issues”
“We never received door code”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 2.5 out of 5 (poor) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: TurnKey Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.5).
500 reviews of TurnKey Vacation Rentals. Filter by what matters to you.
Excellent property! Extremely well-maintained. No issues.
Very recommended, nice place and very clean, the communication with the staff was amazing they always responded to my questions via text very quickly
We had such a lovely get away. I hope to be back soon. This home was immaculate and very comfortable. Our fishing guide Travis @ Coastbuster's was great too! All in all it was just what our family of 4 needed. :)
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Great condo in a great location for skiing. Gondola is walking distance or there is a shuttle that will pick you up and drop you off. Condo is perfectly appointed for couples and families. I actually liked that it was on the first floor allowing us to store our boards and skis before going inside. I was a little worried after I had already booked and read that it had no privacy-there are shades and the traffic was actually minimal to the doors that are nearby.
I would highly recommend this cozy home in East Nashville for those looking for an immaculate well cared for space. My husband and our 2 adult children shared this 3 bed ranch with large sun drenched deck off the back December 23 - 30. Located about 20 minutes from downtown Nashville and 15 from Opreyland, it provided easy access to both. The kitchen is well stocked for preparing meals. The fridge looked brand new, and the washer and dryer came in handy the day before we left. We had breakfast each morning in the dining room which was great for spreading out our maps and planning our day. Wi Fi service was excellent and the neighborhood is very quiet for restful nights. The only negative was that the 3rd bedroom has a futon rather than a bed. Our son is used to sleeping on a king bed at his home ,so he had some adjustment to make, children would likely not mind.
We had a fantastic time. The turnkey home was nice…. Could have been cleaner but all and all it worked well for our family. We travel a lot and have been to park city a lot. This was one of our favorite units. If only the cleaners has been more detail oriented.
This home was fabulous! It was clean, comfortable and stylish. Well-equipped kitchen, lovely common space, bedrooms and bathrooms. Easy to communicate with owner who was very responsive. One of the most comfortable and fun homes we have ever stayed in. Location was also great--easy to access the beach, yet in a quiet beautiful neighborhood going up the hill toward the palisades. Highest rating!!
Everything about Palmilla and the condo were great. We highly recommend the location; best place we've stayed in Port A. The toiletries provided (shampoo, soap) were poor quality, and there was very little water pressure. Taking a shower was difficult and annoying.
We had a wonderful time! Booking was easy and the instructions for arrival and departure were spot on. The location was terrific and we felt very safe. The linens were clean and plentiful. The kitchen was fully stocked with everything we needed. We would highly recommend this stay.
Good communication, property as described.
Property was clean and in good condition. Beds are very comfortable. Short drive to Broadway but many other restaurants and bars close.
Very nice place to stay. Very comfortable, clean, and completely as advertised. Everything worked, there were plenty of cooking supplies, and all the instructions were correct and clear. The house and backyard by the pool and hottub are very private. We enjoyed the property very much.
Whether you call or text Turnkey is responsive and helpful. Also, we needed help with a couple of minor things and their local representative, Mike, very very helpful and professional and great with communication. Cannot recommend Turnkey enough! This is the 3rd time we’ve booked through them in fact.
We recently rented this condo for Christmas and had a wonderful experience. Everything was clean, and the place was very cozy! I would definitely go back again!
This is the second time we have used Turnkey. The organization works very hard to make your first experience with a new home positive. Directions to your rental are concise. Instructions for entry are useful including a video tutorial to unlock the door. We won't hesitate to use them in future should we re-visit the area.
TurnKey Vacation Rentals is a comprehensive vacation rental management company that specializes in connecting travelers with high-quality rental properties across the United States and select international destinations. The company offers a wide range of vacation homes, catering to families, groups, and individuals seeking short-term or long-term lodging options. With a focus on comfort and cleanliness, TurnKey ensures that each property meets stringent standards before guests check in. Customers can explore various vacation rental options in popular destinations like Maui, Palm Springs, and Steamboat Springs, among others. The platform provides tools for easy booking, competitive pricing, and flexible cancellation policies, enabling travelers to plan their ideal getaway with confidence. TurnKey Vacation Rentals aims to enhance the travel experience by offering well-managed homes that cater to diverse needs, from leisurely escapes to business retreats.
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