Unplugged Gaming is a collectible hobby shop located in Manlius, NY, near Syracuse, specializing in trading card games and board games. The company offers a diverse selection of products, including popular titles such as Magic: The Gathering, Pokémon, Yu-Gi-Oh!, and Disney Lorcana. In addition to retail offerings, Unplugged Gaming provides a platform for customers to buy, sell, and trade their cards, catering to both casual players and serious collectors. The store regularly hosts gaming events, fostering a community atmosphere for enthusiasts of all ages. With an up-to-date events schedule, customers can participate in tournaments and gatherings, enhancing their gaming experience. Unplugged Gaming aims to serve local gamers and collectors by providing a welcoming space to engage with their favorite trading card games and connect with like-minded individuals.
Unplugged Gaming receives high praise for its extensive selection of Pokémon and Yu-Gi-Oh cards, with many customers highlighting the quality and timely delivery of their orders. Reviewers appreciate the factory-sealed products and commend the fast shipping, often receiving their items within just a couple of days.
The customer service is frequently described as supportive and responsive, enhancing the overall shopping experience. However, there are notable criticisms regarding the owner and management, with some customers reporting rude and unprofessional behavior, particularly in handling lost packages. These negative experiences contrast sharply with the overwhelmingly positive feedback from satisfied consumers. Overall, while Unplugged Gaming excels in product quality and delivery, the management issues detract from its reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 24 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Mar 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
“Delivery was in time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 24 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | — | 999 |
Bottom line: Unplugged Gaming is #1 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 4.1).
24 reviews of Unplugged Gaming. Filter by what matters to you.
This place is where to go for Pokémon cards. Everything is always factory sealed and I’ve gotten really good pulls. Customer service is great. If an item is out of stock, they immediately e-mail me when it becomes available. They restock frequently.
All the cards were nicely packed and were untouched by anyone. Delivery was in time.
Quick delivery, very nice and protective packaging and something extra added for a young card collector. Such wonderful shopping experience leaves you with a smile on your face.
I placed an order for Pokemon tag team Pikachu & Zekrom GX and got the item shipped quickly enough without facing any mishandling. Commendable quality for the cards.
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I would say that it is a go to store or someone who is collecting yu gi oh cards as I have already order one more box for myself as I am a huge fan of yu gi oh. Fast delivery is their priority.
Got Magic the gathering Ravnica Allegiance Bundle. Best service in terms of delivery speed.
Pulled some of my favourite cards from the box which I got delivered today only.
I got my cardfight vanguard storm of the blue booster pack delivered to my home within just 2 days after the order was placed
They responded to my order placement as quickly as possible. Such a high level of support for their customers.
Got my box delivered successfully. Experienced some incredible pulls.
Staff was really supportive while communicating with them. Thank you for guiding me for the perfect plan according to my needs. All data is protected
Was looking for a website with cheap deals and they just provide you that.
Awesome website. Would recommend them to everyone.
Some amazing and startling pulls from the box I ordered.
Amazing cards in Pokemon Darkness ablaze build and battle box Got some amazing cards in Pokemon Darkness ablaze build and battle box.
I purchased magic the gathering : Zendikar Rising Set booster box. Best service in terms of delivery speed and quality of the cards.
I can definitely say that my box was not tampered in any which way as I have seen the packaging was superbly done and the box was properly packed and sealed.
I am a huge fan of m a huge fan of Yu Gi Oh and ordered a Phantom Rage 1st Edition Booster Box from unpluggedgamestore.com which was shipped to my address in just 1 day. Fast delivery service by this seller.
I purchased Pokemon sword & shield booster box and Pokemon Sun & Moon unified minds booster box for which I got free delivery as my order total was more than $199. I got some really awesome card from the box.
Very much legit price for the cards, I tried many other sellers but nowhere found such legit price for such brilliant quality cards. Had some amazing pulls for the day.
Unplugged Gaming is a collectible hobby shop located in Manlius, NY, near Syracuse, specializing in trading card games and board games. The company offers a diverse selection of products, including popular titles such as Magic: The Gathering, Pokémon, Yu-Gi-Oh!, and Disney Lorcana. In addition to retail offerings, Unplugged Gaming provides a platform for customers to buy, sell, and trade their cards, catering to both casual players and serious collectors. The store regularly hosts gaming events, fostering a community atmosphere for enthusiasts of all ages. With an up-to-date events schedule, customers can participate in tournaments and gatherings, enhancing their gaming experience. Unplugged Gaming aims to serve local gamers and collectors by providing a welcoming space to engage with their favorite trading card games and connect with like-minded individuals.
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