VIP Tickets Canada is an online ticket resale platform that specializes in providing access to a wide array of concerts, sports events, and theatre performances across Canada. The company offers tickets for popular events, including major leagues in baseball, hockey, and basketball, as well as performances of renowned shows like "Hamilton," "The Lion King," and various comedy acts. Customers can browse upcoming events, check seating charts, and purchase tickets, often at prices that may vary from the original face value.
The target market for VIP Tickets Canada includes event enthusiasts, sports fans, and theatre-goers seeking convenient and reliable ticket purchasing options. By offering a diverse selection of event tickets, the company caters to a broad audience looking to attend live performances and sporting events throughout Canada.
VIP Tickets Canada has a positive customer experience.
VIP Tickets Canada receives a mixed response from customers, with a notable 75% expressing positive experiences. Many reviewers appreciate the ease of ordering tickets, highlighting the fast delivery and the ability to select preferred seats.
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Positive comments emphasize the great customer support, with specific praise for helpful staff members like Glenda. However, a significant portion of reviews (25%) reflects dissatisfaction, particularly regarding hidden fees and poor customer service. Critics mention issues such as inflated ticket prices after entering payment details and a lack of support when problems arise. Despite these complaints, the overall sentiment leans towards positive, as many customers find value in the service and enjoy their event experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
48
100%
● Low
4.0 / 5 overall
=
48 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2020.
Last 3 months
1.0
12-month avg
4.2
All-time
4.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 19
5.0
11
May 19
4.6
10
Jun 19
—
0
Jul 19
1.0
1
Aug 19
1.0
2
Sep 19
—
0
Oct 19
—
0
Nov 19
—
0
Dec 19
—
0
Jan 20
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 48 most recent reviews.
Top praiseof 36 positive reviews
Easy to use39%
14 mentions
Fast & efficient31%
11 mentions
Customer service19%
7 mentions
Website & app19%
7 mentions
“Very easy to order via mobile”
On “Easy to use” · May 14, 2019
Top complaintsof 12 negative reviews
Pricing42%
5 mentions
Customer service33%
4 mentions
Cancellation25%
3 mentions
Charges25%
3 mentions
“Horrible service, overpriced, failed to talk about service charges, charges a delivery fee for email, says it's a can...”
On “Pricing” · Aug 11, 2019
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
I can't complain, the tickets were legit, we had awesome seats and everything. If I ever want cheap tickets again I would definitely use their site again. I went to 5sos and it was a great experience, my nieces loved it and had a great time. Thanks VIP tickets Canada.
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VIP Tickets Canada is an online ticket resale platform that specializes in providing access to a wide array of concerts, sports events, and theatre performances across Canada. The company offers tickets for popular events, including major leagues in baseball, hockey, and basketball, as well as performances of renowned shows like "Hamilton," "The Lion King," and various comedy acts. Customers can browse upcoming events, check seating charts, and purchase tickets, often at prices that may vary from the original face value.
The target market for VIP Tickets Canada includes event enthusiasts, sports fans, and theatre-goers seeking convenient and reliable ticket purchasing options. By offering a diverse selection of event tickets, the company caters to a broad audience looking to attend live performances and sporting events throughout Canada.