Vistaprint is an online printing and marketing services company that provides customizable business materials and promotional products. The company offers services such as business cards, brochures, banners, apparel, and website design primarily targeting small businesses and entrepreneurs. Vistaprint operates through an e-commerce platform where customers can design, customize, and order printed materials online.
Vistaprint receives a generally positive reception from customers, with many praising the quality of their products and the ease of use of their design tools. Reviewers highlight the excellent value for bulk orders, noting that the business cards and promotional materials often exceed expectations in terms of professionalism and appearance.
The customer support team is frequently commended for their patience and helpfulness, especially when resolving design issues. However, some consumers express disappointment with print quality, citing issues like pixelation and color discrepancies that did not meet their expectations. While many find the service reliable and affordable, a few reviews indicate that the overall quality can be inconsistent.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | +111% | 1,000 |
12 reviews of Vistaprint. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Quick answers to the questions people ask most.
Vistaprint specializes in custom printing services including business cards, brochures, banners, signage, promotional products, and marketing materials. They also offer website design services, logo creation, and digital marketing solutions for small businesses.
Standard shipping typically takes 5-7 business days, while expedited options range from 1-3 business days depending on your location and product type. Production time varies by product complexity, with simple items like business cards often ready within 1-2 business days.
Yes, you can track your order through your Vistaprint account or by using the tracking number sent to your email. Order status updates include production, shipping, and delivery confirmation stages.
Vistaprint offers a satisfaction guarantee and will reprint or refund orders that don't meet quality standards due to production errors. Custom products are generally non-returnable unless there's a quality issue, and returns must be reported within 30 days of delivery.
You can reach Vistaprint customer service through their website chat feature, by calling their toll-free number, or by submitting a support ticket online. Phone support is typically available Monday through Friday during business hours.
Yes, Vistaprint provides thousands of customizable templates for various products and industries. They also offer professional design services where their designers can create custom artwork for an additional fee.
Vistaprint accepts common file formats including PDF, JPG, PNG, and AI files. For best print quality, they recommend high-resolution files (300 DPI) and provide specific guidelines for each product type on their website.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Most Vistaprint products have low minimum quantities, with many items available in quantities as small as 25-50 pieces. Business cards and some promotional items may have even lower minimums, making them accessible for small businesses and personal use.
Yes, Vistaprint typically offers volume discounts for larger quantities, with pricing decreasing as order quantities increase. They also frequently run promotional offers and discounts for first-time customers and seasonal campaigns.
Vistaprint provides digital proofs for most products through their online design tool, allowing you to review your design before ordering. For complex or high-value orders, you may request additional proof reviews, though this may extend production time.
Vistaprint is an online printing and marketing services company that provides customizable business materials and promotional products. The company offers services such as business cards, brochures, banners, apparel, and website design primarily targeting small businesses and entrepreneurs. Vistaprint operates through an e-commerce platform where customers can design, customize, and order printed materials online.
