Thanks Vivid
I'm updating my review made on 17 July 2025. Since then, I have received very satisfactory service and would like to thank Vivid for their prompt action.
Vivid Melbourne is a company operating in the Events & Entertainment sector, dedicated to providing a platform for users to explore and review various events happening in Melbourne. The website, vivid-melbourne.com, serves as a resource for customers seeking information on local activities, performances, and experiences, enabling them to make informed decisions about their entertainment choices. Targeting both residents and visitors of Melbourne, the company aims to connect users with a diverse range of events, from concerts and festivals to art exhibitions and cultural activities. By facilitating user-generated reviews, Vivid Melbourne helps consumers share their experiences and insights, fostering a community of informed event-goers who appreciate transparency and authenticity in the entertainment landscape.
Vivid Melbourne receives overwhelmingly negative feedback from consumers, with many expressing frustration over poor product quality and lack of customer service. Reviewers frequently report receiving items that do not match the descriptions or images on the website, describing them as cheap and poorly made.
Numerous complaints highlight the difficulty in obtaining refunds, with many stating they received no response to their requests. Despite one positive review acknowledging satisfactory service after an update, the majority of feedback paints a grim picture of a company that appears to misrepresent its products and fails to address customer concerns. Overall, the sentiment is predominantly negative, with a strong warning for potential customers to avoid this company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.2 | 14 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 1.0 | 3 |
| Jun 25 | 1.0 | 7 |
| Jul 25 | 2.5 | 2 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 14 most recent reviews.
“You ask for a refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.2 out of 5 (poor) | 67 out of 100 | 1.0 out of 5 (poor) | 1.4 out of 5 (poor) | — | 14 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 999 |
Bottom line: Vivid Melbourne is #5 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.4).
14 reviews of Vivid Melbourne. Filter by what matters to you.
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Vivid Melbourne is a company operating in the Events & Entertainment sector, dedicated to providing a platform for users to explore and review various events happening in Melbourne. The website, vivid-melbourne.com, serves as a resource for customers seeking information on local activities, performances, and experiences, enabling them to make informed decisions about their entertainment choices. Targeting both residents and visitors of Melbourne, the company aims to connect users with a diverse range of events, from concerts and festivals to art exhibitions and cultural activities. By facilitating user-generated reviews, Vivid Melbourne helps consumers share their experiences and insights, fostering a community of informed event-goers who appreciate transparency and authenticity in the entertainment landscape.
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