It was great
It was great, but I would like to have it easier to just immediately get the tickets/the QR code without having to anything additionally

Vivid Seats is an online ticket marketplace that enables fans to buy and sell tickets for a wide range of events, including concerts, sports, and theater performances across the United States. The platform offers a user-friendly interface where customers can explore and discover upcoming events, making it easy to find tickets for their favorite shows and games. Targeting event-goers and enthusiasts, Vivid Seats provides a 100% Buyer Guarantee, ensuring that customers can purchase tickets with confidence. The company also features a unique ticket rewards program, incentivizing repeat purchases by offering customers credits towards future ticket buys. With a focus on reliability and customer satisfaction, Vivid Seats aims to connect fans with memorable live experiences nationwide.
Vivid Seats receives predominantly positive feedback, with many reviewers praising the ease and speed of purchasing tickets. Customers frequently highlight the quick transaction process and great prices, noting that buying tickets is often a straightforward experience.
However, some users express frustration with ticket access issues, mentioning that tickets sometimes fail to load or are delayed in delivery, leading to anxiety about potential scams. A few reviewers report specific problems, such as missing tickets and unresponsive customer service regarding parking passes. Despite these complaints, the overall sentiment remains favorable, with a significant majority appreciating the platform's efficiency and value. Overall, Vivid Seats is viewed positively, though there are areas for improvement in ticket access and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“buying my tickets were super easy & quick”
“Still have not received my printable parking pass but was charged 1 week ago”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 999 |
Bottom line: Vivid Seats is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 4.0).
60 reviews of Vivid Seats. Filter by what matters to you.
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It was great, but I would like to have it easier to just immediately get the tickets/the QR code without having to anything additionally
buying my tickets were super easy & quick!
Tickets would not load. It transferred me to Ticketmaster to accept the tickets and it kept giving me errors. I used multiple phones and browsers.
Did not like how long it took for tickets to be delivered. Got very nervous it was a scam
I got all of my tickets besides 2… i dont have my Kansas vs Missouri football ticket and the game is closing in soon. Really stressing and upset and i hope i get it because i paid for it.
Still have not received my printable parking pass but was charged 1 week ago
Good and easy to buy the tickets, I usually use Vivid Seats .
greats prices
It was easy and I know the price won’t attach a bunch of extra costs. Ty!
The ease and comfort of doing the sale without customer service.
Nothing to add
Easy and low priced
Vivid Seats is an online ticket marketplace that enables fans to buy and sell tickets for a wide range of events, including concerts, sports, and theater performances across the United States. The platform offers a user-friendly interface where customers can explore and discover upcoming events, making it easy to find tickets for their favorite shows and games. Targeting event-goers and enthusiasts, Vivid Seats provides a 100% Buyer Guarantee, ensuring that customers can purchase tickets with confidence. The company also features a unique ticket rewards program, incentivizing repeat purchases by offering customers credits towards future ticket buys. With a focus on reliability and customer satisfaction, Vivid Seats aims to connect fans with memorable live experiences nationwide.
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