Fabio è stato molto puntuale e…
Fabio è stato molto puntuale e disponibile durante il nostro viaggio. Lo consigliamo vivamente.

VLS Agency is a premier travel agency based in Venice, specializing in luxury services tailored for discerning travelers seeking unique experiences in one of Italy's most enchanting cities. The company offers a wide range of services, including VIP transfers, bespoke event planning, and comprehensive logistics support, ensuring that each journey is both sophisticated and seamless. With a focus on comfort and personalization, VLS Agency provides exclusive transfer options such as private chauffeur services and elegant water taxis, catering to clients who value privacy and convenience. Targeting affluent individuals and groups, VLS Agency aims to create unforgettable travel experiences that highlight the beauty and culture of Venice. Their tailor-made tours, led by local experts, allow clients to discover hidden gems and engage with the city's rich history in a personalized manner. By prioritizing impeccable service and meticulous attention to detail, VLS Agency is committed to turning clients' dreams of a luxurious Venetian getaway into reality.
VLS Agency receives overwhelmingly positive feedback from customers, highlighting exceptional service and memorable experiences in Venice. Reviewers frequently commend the kindness and professionalism of the staff, with specific mentions of helpful agents like Esra and drivers who provide flexible and accommodating service.
Many travelers appreciate the seamless airport transfers and well-organized tours, noting that the process is easy and efficient. However, a critical review warns potential customers to beware of misleading advertising regarding boat transfers, as one customer experienced a van ride instead of the expected private boat to their hotel. Despite this isolated complaint, the majority of reviews reflect a high level of satisfaction with the agency's offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 6 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 8 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 8 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Esra was the most efficient and helpful representative we have ever had the pleasure of associating with”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −3% | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: VLS Agency is #1 of 5 on overall rating in this group.
60 reviews of VLS Agency. Filter by what matters to you.
Fabio è stato molto puntuale e disponibile durante il nostro viaggio. Lo consigliamo vivamente.
Fabio met me before I got my luggage and then shared a lot about the local food and places to go - he was so helpful!
Great service, Arthur made an extra mile and take care of our transportation during the stay in Venice.
Io e mia moglie siamo rimasti contenti per l' organizzazione perché arrivati dalla Grecia in 15 minuti ci hanno organizzato e portato andata e ritorno per Venezia e con il prezzo era compreso da Venezia a Piazza San Marco andata e ritorno con il motoscafo Taxi.Con il pagamento era compreso che da Venezia ci riportavano all' Aereoporto di Venezia a prendere i bagagli e ci portavano al parcheggio a pagamento a prendere l' auto, posso dire che la mezza giornata organizzata è stata perfetta.
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Fantastic friendly service. A great way to start your trip and arrive in style.
Wonderful ride and great driver, Fabio is the best
Wonderful driver this morning - Fabio is so gracious and friendly. Enjoyed my ride to the airport today!
The entire experience was flawless . Georgia at the airport couldn’t have been more helpful and kind. Each team member was friendly annd chatty and the children and I enjoyed the sweetest trip to Venice by limousine and boat . What a memorable experience. Thank you 🙏
What a wonderful experience!! We had some time before our flight leaving Venice airport and wanted to ride in a gondola and see Venice. They were extremely professional and prompt!! Highly recommended!!!
When our transport company didn't arrive to pick is up at the airport in Venice on a Friday night, VLS was the only company whose desk was open and the young man, Alex, was incredibly helpful, super sweet, jumped into action and got us a Chauffer and Water Taxi within 15 minutes!! The car and driver as well as the Water Taxi and driver were exceptional! They made everything so easy and seamless! Their rates were super reasonable for a complete VIP experience and I highly recommend them.
Amazing. Marco was so kind and he has guide us an espectacular and unique tour. I will totally recommend him.
Servizio eccellente. Ragazzo giovane, ma volenteroso e ben preparato. Bravo Marco!
Marco did an amazing job of touring us around Venice and giving us a locals perspective. We had such a great time, I would definitely book him again!! 10/10!
Fabio was an excellent driver
VLS Agency is a premier travel agency based in Venice, specializing in luxury services tailored for discerning travelers seeking unique experiences in one of Italy's most enchanting cities. The company offers a wide range of services, including VIP transfers, bespoke event planning, and comprehensive logistics support, ensuring that each journey is both sophisticated and seamless. With a focus on comfort and personalization, VLS Agency provides exclusive transfer options such as private chauffeur services and elegant water taxis, catering to clients who value privacy and convenience. Targeting affluent individuals and groups, VLS Agency aims to create unforgettable travel experiences that highlight the beauty and culture of Venice. Their tailor-made tours, led by local experts, allow clients to discover hidden gems and engage with the city's rich history in a personalized manner. By prioritizing impeccable service and meticulous attention to detail, VLS Agency is committed to turning clients' dreams of a luxurious Venetian getaway into reality.
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