CrowdTrust is a comprehensive review platform that serves as a central hub for consumers seeking trustworthy insights into various products and services. Similar to platforms like Trustpilot, CrowdTrust enables users to share their experiences and opinions, fostering transparency and informed decision-making among potential buyers. The platform is designed to cater to a diverse audience, including individual consumers, businesses, and brands looking to enhance their reputation through authentic reviews. The company focuses on providing a user-friendly interface where customers can easily navigate through reviews, ratings, and feedback across a wide range of categories. By facilitating open communication between consumers and businesses, CrowdTrust aims to improve the overall customer experience and promote accountability in the marketplace. With a commitment to delivering reliable information, CrowdTrust positions itself as a valuable resource for anyone looking to make informed choices in their purchasing decisions.
Wallet Uphold receives overwhelmingly negative feedback from users, with a staggering 88% of reviews rating it 1 star. Many customers express frustration over account restrictions and difficulties accessing their funds, often labeling the platform as a scam.
Common complaints include accounts being banned after transactions, unresponsive customer service, and high fees that users find unacceptable. Despite these issues, a small percentage of reviewers do praise the support team for being responsive and helpful, with some claiming to have had positive experiences over several years. However, these positive remarks are vastly outnumbered by the critical sentiments. Overall, Wallet Uphold struggles to instill trust among its users, leading to a predominantly negative perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 58 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 1.0 | 1 |
| Aug 25 | 3.0 | 2 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | — | 0 |
| Dec 25 | — | 0 |
| Jan 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 58 most recent reviews.
“I always TRUST in this wallet, in my case and opinion its almost 7 years and I haven't a complaint with them, the sup...”
“After fully verifying my account, I deposited funds and later attempted to withdraw my Bitcoin to my own external wallet”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 1.4 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.0 out of 5 (poor) | — | 58 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | 6 |
Bottom line: Wallet Uphold is #5 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 1.0).
58 reviews of Wallet Uphold. Filter by what matters to you.
Uphold Restricted Account - Ticket Reference is #1174335 - My fund has been stuck. My account switch status from verified to being reviewed. My fund is frozen. I have a request for assistance. This is the first platform I see that want to keep money of customers. I've been waiting for a long time in pain and I'm not losing my fund. So please lift that restriction. Ticket reference is #1174335
me dice que mi cuenta esta bajo revision llevo varios dias esperando que el soporte me responda y no me han respondido quisiera tener una respuesta
verification process too slow. months have gone by they still reviewing it and they cannot help you. you cannot withdraw your funds. so, what i did to my BAT tokens from brave, i used it to send a tip to GraB.TC to be able to get a cashback.
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My account switch status from verified to being reviewed. My fund was frozen for several months. I have a request for assistance with withdrawing money from my account and they declined. they said that the funds transferred into my account were obtained through deceit. then they hold my money. this is the first platform i see that want to keep money of customers. I waited a long time in pain and now may be i will lost my fund. my ticket is #1075834.
My first experience with the Uphold wallet came when I used it to store Basic Attention Token (BAT) I got from the Brave Browser. I still love the Brave Browser and I wish they would disassociate themselves from the Uphold Wallet. Everything about the Uphold wallet is just awful. They have two user interfaces (UI) one "classic" and a new one. Just pick a UI and go with it. But that is just the beginning of what is wrong with the entire Uphold platform. The fees are way to high, it's difficult and/or imposible to get your coin out. When you trade you don't get good spot market pricing. STAY AWAY FROM UPHOLD WALLET!! I have left the Uphold wallet open so the Brave browser can auto-deposit my BAT I earn each month, but I will move it off of the Uphold wallet platform when it has accumulated.
Hi I’ve recommended Uphold wallet to a senior, he had a bit of trouble to overcome the hips and bits of the configuration, but then it was sorted and it went all smoothly, but after a while the account was blocked and he can’t touch his money, please fix it urgently for it’s past a month that it’s like this, tell us what’s wrong so we can adjust and carry on investing and get crypto payment. Ticket is #1123459.
Why is my account restricted? I do have funds but i´m unable to access it. Several emails have been sent but so far no replay. Here is the ticket number #1107285. Regards
Why is my account restricted and what do I have to do to access my funds ticket number 1078 860
Señores y Señoras de Uphold: No contestan a los correos electrónicos, no tienen el chat abierto nunca para poder comunicarnos.... Es como hablar con un muro.A ver si tienen la decencia de cerrar mi cuenta de una vez que ya está a 0.Tengan un poco de profesionalidad, que ya está bien de esconderse debajo de la mesa. Venga, a ver si vamos ponéndonos las pilas.Hasta pronto, o mejor dicho hasta nunca.Gracias
Actually the uphold wallet has left something to be desired, first is that the support does not provide effective support, and then it is that they practically do not proceed. I changed my password on February 1st, 2021 and until today, it is still under review, I have sent a lot of emails to the support and nothing, I don't know what's going on, because they don't say anything. I have money in my uphold wallet and I can't move that money. In a few more days you will complete 30 days with the account under review.
HORRIBLE COMPANY! This company’s customer service is a joke! It’s less than a joke! They will steal your money and tell you to go screw! Read all of the reviews here... the majority of them are negative reviews for their “doesn’t exist service.” This platform is happy to take your money and sell you stock, however they will not allow their customers to sell their stock and close their accounts. WORST PLATFORM EVER!!! And that says a lot when considering what just happened with Wallstreetbets and Robinhood
gavin constantino, no response no approval. they make it easy to put money in but haven't aloud me to take money out . theirs. give me my money. or ill take legal action asap. reply or I'll be forced to take legal action. I suggest no one uses this platform theybstarl your money. no one is on customer service and there is no phone number. reply?????!!!!!! Gavin constantino
It all started out well, I got my uphold wallet up and running in no time, and purchased xrp and link which i was holding in my wallet for the last year. I saw some considerable gains with my chainlink portfolio as I bought it when it was only $3. So far, so good until a couple of weeks ago. I logged in to find out my account was under review, without warning or reason, I was blocked from my account, unable to sell my assets but conveniently still able to purchase more - looks like they have no problem taking your money even if your account is "under review". I was told not to worry after reaching out, and then a few days later i reveieved another email from the support team informing be that my account has been closed - again no reason or explanation. And then they make some vague statement about how my funds are safe and will be returned to me - again with no explanation or detail. Will they refund me the money i deposited, or will they tranfer my assets to an address of my choosing? or will they sell my assets and give me the current value back in fiat? who knows? they have given no answers. STAY AWAY - there is clearly something very shady going on - and i find it convenient that they have decided to steal my chainlink coins just as it starts to moon. Ridiculous and extremely disappointing.
mi ticket es el número 947496 Me dijeron que pasarían mi caso a un especialista hace 24 horas pero aún no se comunican conmigo para el envío de la totalidad de los fondos a otra cuenta. Necesito una respuesta xfavor
Mi cuenta fue puesta en revisión el 4 de diciembre después de realizar un pago por unos componentes de computadora que compre, simplemente me dijeron que la pondrían en revisión para asegurar mi dinero y que me pusiera en contacto con el soporte para solucionar este inconveniente pero ya a pasado mas de una semana y lo único que me dijeron fue que no podrían ofrecerme una cuente de usuario y que de un monedero para que me devuelvan mi dinero. Ya di la cartera virtual a la que me puedan devolver mi dinero pero todavía no me lo pasan, quisiera si es posible que me habiliten la cuenta por 24 hora para poder retirar mi dinero de manera mas cómoda si es posible. No tienen idea de el daño psicologico que genera el echo de que todos mis ahorros estén retenidos teniendo deudas que pagar solo por que su plataforma no funciona. Solicitud #933430
Grecia Cordova (Uphold Support) Nov 6, 2020, 2:08 PM GMT Hi Clifford, We’re sorry to tell you that we can no longer offer you an account. Unfortunately, we’re not comfortable with the risk profile involved. This is not something we like to do and understand you may be frustrated. We’re a regulated business, and have to make difficult - and not always perfect - decisions like this to keep our community safe. The next step is to refund your balance. As your account was funded through an external cryptocurrency wallet, please reply to this email with the wallet address you’d like your holdings returned to. The card deposits will be refunded to their source account within the next 7-10 business days. Right now my money is still on hold nothing yet on my account
Buenas tardes, en los últimos días he presentado problemas con mi cuenta uphold, envié un correo al soporte y me respondieron que podía ingresar a mi cuenta por 14 días para retirar mi saldo, la verdad desconozco los motivos por la cual han restringido mi cuenta. Hace una semana, un día antes de restringir mi cuenta me realizaron unos pagos que aun no han llegado. Espero puedan ayudarme a solucionar este inconveniente. El número de ticket es el #871096
CrowdTrust is a comprehensive review platform that serves as a central hub for consumers seeking trustworthy insights into various products and services. Similar to platforms like Trustpilot, CrowdTrust enables users to share their experiences and opinions, fostering transparency and informed decision-making among potential buyers. The platform is designed to cater to a diverse audience, including individual consumers, businesses, and brands looking to enhance their reputation through authentic reviews. The company focuses on providing a user-friendly interface where customers can easily navigate through reviews, ratings, and feedback across a wide range of categories. By facilitating open communication between consumers and businesses, CrowdTrust aims to improve the overall customer experience and promote accountability in the marketplace. With a commitment to delivering reliable information, CrowdTrust positions itself as a valuable resource for anyone looking to make informed choices in their purchasing decisions.
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