WebFX is a digital marketing agency that provides online marketing services to businesses. The company offers services such as search engine optimization (SEO), pay-per-click advertising, web design, and social media marketing to help clients improve their online presence and reach target audiences.
WebFX receives a generally positive reception from customers, with many praising their expertise in digital marketing and the tangible results achieved. Reviewers highlight the effectiveness of their PPC management, noting significant reductions in cost per acquisition and improved conversion rates.
The quality of content marketing and SEO services is also commended, with several clients reporting increased organic traffic and better search rankings. However, there are notable criticisms regarding customer service, with some consumers expressing frustration over delays in project delivery and communication issues. While many appreciate the professionalism of the staff, others feel that the service could be more responsive.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | +213% | 216 |
12 reviews of Webfx. Filter by what matters to you.
6 months ago
Their digital marketing expertise really shows. Our Google Ads performance improved dramatically after they took over management. The account manager is always available for questions and provides gre... See more
6 months ago
Working with WebFX has been a positive experience. They redesigned our website and it looks much more professional now. Traffic has increased significantly since launch.
6 months ago
Our cost per acquisition dropped by 35% after WebFX optimized our ad campaigns. They really know what they're doing with Google Ads and Facebook advertising. The monthly strategy calls are valuable an... See more
6 months ago
WebFX completely revamped our digital strategy and the results have been incredible. Our organic traffic tripled in eight months and we're ranking on page one for most of our target keywords. The team... See more
Quick answers to the questions people ask most.
WebFX is a full-service digital marketing agency that offers SEO, PPC advertising, web design and development, social media marketing, content marketing, and email marketing services. They also provide e-commerce solutions, conversion rate optimization, and marketing automation services. Their team specializes in helping businesses increase their online presence and drive revenue growth.
WebFX typically operates during standard business hours, Monday through Friday from 8:30 AM to 5:30 PM EST. However, specific hours may vary by department and service type. For urgent matters or specific scheduling needs, it's best to contact them directly to confirm availability.
You can contact WebFX by calling their main phone number at 1-888-601-5359 or through their website's contact form. They also offer live chat support on their website during business hours. For specific project inquiries, you can request a free quote through their online form.
WebFX works with businesses of all sizes, from small local companies to large enterprises. They offer scalable solutions and customized strategies based on each client's budget, goals, and industry. Their team has experience across various business sizes and can adapt their services accordingly.
WebFX offers customized pricing based on the specific services and scope of work required for each client. They provide free consultations and quotes to discuss your needs and budget. Pricing varies depending on factors like campaign complexity, industry competitiveness, and desired service level.
Results timelines vary depending on the service type and campaign goals. SEO results typically take 3-6 months to show significant improvement, while PPC campaigns can generate immediate traffic and leads. WebFX provides regular reporting and progress updates to track performance throughout the campaign.
Yes, WebFX provides comprehensive reporting and analytics for all their digital marketing services. Clients receive regular performance reports that include key metrics, insights, and recommendations for optimization. They use advanced tracking tools and provide transparent reporting to demonstrate ROI and campaign effectiveness.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Their digital marketing expertise really shows. Our Google Ads performance improved dramatically after they took over management. The account manager is always available for questions and provides great insights during our monthly calls.
Working with WebFX has been a positive experience. They redesigned our website and it looks much more professional now. Traffic has increased significantly since launch.
Our cost per acquisition dropped by 35% after WebFX optimized our ad campaigns. They really know what they're doing with Google Ads and Facebook advertising. The monthly strategy calls are valuable and they're always testing new approaches to improve performance.
WebFX completely revamped our digital strategy and the results have been incredible. Our organic traffic tripled in eight months and we're ranking on page one for most of our target keywords. The team is knowledgeable, professional, and truly cares about client success. Worth every penny.
Our e-commerce site redesign exceeded expectations. The new platform is fast, mobile-friendly, and our online sales have doubled in six months. The project management was smooth and they stayed within budget. Highly recommend their development team.
WebFX has been managing our PPC campaigns for over a year now and the results speak for themselves. Our conversion rates have increased by 40% and we're seeing much better quality leads. The monthly reports are detailed and easy to understand. Only minor complaint is that response times can be slow during busy periods, but overall very satisfied with their service.
While their technical work is competent, the customer service experience was frustrating. Multiple delays in project delivery and poor communication throughout. When issues arose, it took too long to get responses. The end result was acceptable but the process was stressful.
WebFX delivered on their promises for our content marketing needs. The blog posts are well-researched and we've seen steady growth in organic traffic. Response time could be faster but the quality of work makes up for it.
The SEO work they did for us showed some improvement in rankings, but it took longer than expected to see results. Communication was decent but I felt like we were just another client sometimes. The pricing is fair for what you get, but I expected more personalized attention given their reputation.
The work quality was fine but nothing exceptional. Our website redesign looked good but we had several rounds of revisions that extended the timeline. The team was friendly enough but I felt like the project lacked the attention to detail we were hoping for given the price point.
Been working with them for SEO services for about 18 months. Rankings have steadily improved and we're getting more qualified leads through organic search. The reporting could be more detailed but overall happy with the progress.
WebFX helped us with social media marketing and while we did see growth in followers and engagement, the content strategy felt a bit generic. The team was responsive but I wish they had taken more time to understand our brand voice. Results were okay but not spectacular.
WebFX has experience working across a wide range of industries including healthcare, legal, automotive, e-commerce, manufacturing, and professional services. Their team develops industry-specific strategies and understands the unique challenges and opportunities within different sectors. They adapt their approach based on industry best practices and compliance requirements.
Yes, WebFX offers comprehensive web design and development services including custom website creation, e-commerce platforms, and website redesigns. Their web development team focuses on creating user-friendly, mobile-responsive websites that are optimized for search engines and conversions. They also provide ongoing website maintenance and support services.
WebFX is a digital marketing agency that provides online marketing services to businesses. The company offers services such as search engine optimization (SEO), pay-per-click advertising, web design, and social media marketing to help clients improve their online presence and reach target audiences.
