WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
Weex receives overwhelmingly negative feedback from users, with many expressing frustration over account restrictions and difficulties withdrawing funds. Reviewers frequently report that their accounts are locked without justification, leading to significant financial losses.
Complaints highlight a lack of responsive customer support and claims of fraudulent practices, with users feeling scammed after being unable to access their investments. Despite a few positive mentions of fast responses and bonuses, these are overshadowed by the pervasive sentiment of distrust. Customers warn others to avoid the platform, citing experiences of being misled and having their money withheld. Overall, the sentiment is predominantly negative, reflecting serious concerns about the platform's reliability and integrity.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 199 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 1.5 | 8 |
| Dec 25 | 1.1 | 7 |
| Jan 26 | 1.0 | 8 |
| Feb 26 | 1.0 | 8 |
| Mar 26 | 1.0 | 7 |
| Apr 26 | 1.3 | 8 |
| May 26 | 2.0 | 4 |
| Jun 26 | 3.0 | 2 |
| Jul 26 | 1.0 | 8 |
| Aug 26 | 1.1 | 7 |
| Sep 26 | 1.0 | 6 |
| Oct 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 199 most recent reviews.
“I received a couple of bonuses”
“Uid no: 1843633122 Dear WEEX CEO, Senior Management, Legal, Compliance and Risk Control Teams, I am writing regardi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
WeexThis company | 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.0 out of 5 (poor) | 1.2 out of 5 (poor) | +15% | 199 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | — | 20 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | — | 6 |
Bottom line: Weex is #5 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 1.0).
199 reviews of Weex. Filter by what matters to you.
these guys are a joke. They have frozen my account and have ignored all the messages i have sent them. There is clearly no overarching authority that is controlling the action of these people nor holding them accountable. Use at your own peril, and only with funds that you are happy to never see again.
They are scammers, enough said
My USDT over a $1000 dollar got stuck in exchange, can't withdraw it. Customer support is absolutely helpless, just feeding with patience and endless excuse at the same time simply continuing further with scam activities such as in my case it was blocking Sms verification code and the issue has been reported multiple times from multiple users before. After reviewing feedbacks here and there I guess exchange can scam others using different way varies user to user. I've joined Weex watching youtubers who advertises the exchange, luring with bonuses- after depositing it's not possible to withdraw it. Do your due diligence before joining the exchange and the most important is depositing assets.
Quick answers to the questions people ask most.
WEEX is a cryptocurrency exchange. According to the company, it offers spot trading, futures trading, copy trading, Earn products, OTC, an API and broker program, an affiliate program and a WEEX Store, and its site also markets stock and gold products. WEEX states it has 6.2 million users across 150+ countries.
WEEX says it lists 1,200+ spot pairs with 120+ new listings per month, and 1,000+ futures pairs with leverage of up to 400×. Leverage at that level magnifies losses as well as gains, and the exchange’s own Protection Fund terms exclude trading losses.
WEEX states it has built a 1,000 BTC reserve to protect users and that, if a loss occurs through no fault of the user, it is committed to covering it. Its FAQ lists exclusions: trading losses, fraud or abuse, cases where a user is tricked or mistakenly authorizes a transaction, and apparent unauthorized transactions where no external transfer took place.
WEEX has a Proof of Reserves page that defines its reserve ratio as platform reserves divided by user holdings (100% or more meaning full coverage) and says reserves are verified by cryptographic attestation, with references to CoinMarketCap and GitHub. CrowdTrust has not audited these figures.
WEEX’s Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with disputes going to ICC arbitration seated in Kingstown. The company’s Legal Statement says it is committed to being an "internationally compliant" platform but does not name a licensing regulator, and WEEX does not publish a registered business address on its About, Legal Statement or Terms pages.
WEEX’s Terms of Use say it does not offer services to users in jurisdictions including Canada, South Korea, the United States and its territories, mainland China, Hong Kong, Singapore, North Korea, Cuba, Iran, Sudan, Belarus, Russia and Russian-controlled regions of Ukraine, Somalia, Myanmar and Venezuela, and that it may add others at its discretion. Residents of those places may not open accounts.
Yes. WEEX’s Terms require users to provide their real name, identity documents and other information where required by law, and authorize WEEX to carry out identification checks. The Terms also allow WEEX to freeze accounts involved in illegal activity and to suspend or terminate services without notice where it judges trading security is affected. Many reviews on this page describe restricted accounts and delayed withdrawals, so read them before depositing.
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je recommande pas ce site , car c'est un site malhonnête et que ont peut pas faire confiance
They took my money and refused to process withdrawals, giving endless excuses. I’m not the only one check the comments on their Facebook page and see for yourself.
платформа реально держит объёмы торгов по топовым парам, лайк!
This company refused to withdraw my fund which I made profit from futures they just gave me pointless reason and took out my fund from my wallet with out even letting me know thier support is very bad they won't answer your questions rather they go round and they finally told me that I can not get back my funds
Здесь очень много фьючерсных контрактов, прикольно!
Недавно для себя открыл эту биржу, уже даже порекомендовал всем своим друзьям
They locked my account over "fraudulent use," but would not at any time reveal what that activity was. I simply transferred money from my Coinbase account to WEEX and began purchasing coins unavailable on Coinbase and took part in Futures trading using their website. They required a ton of "verification," which I provided, including driver's license, utility bill, photographs of my house, etc. After all of that, they said my account remained locked and I cannot sell or remove my money. DO NOT TRUST THEM; DO NOT DO BUSINESS. You have NO recourse.
This broker seemed trustworthy at first, promising secure investments and expert guidance. I invested $380,000, expecting smooth trading and reliable withdrawals. My account balance showed steady growth, so I thought everything was fine. But when I tried to withdraw, it was stuck on pending indefinitely. Every time I asked support, they gave vague excuses about processing delays and additional verification. Eventually, they stopped responding altogether. My withdrawal attempt has been on forever pending. My PROFILE picture got it figured out.
misrepresentation, claim if I deposited $200 opening balance I would get a $100 reward. I bugged them daily for my $100 reward, they kept proming they would "research it" 1 week later, now they claim I have to trade $500 to $10,000 before I get this reward. They are shifty, keep changing their rules. I wouldn't call this a scam. I did get my $200 deposit back. But I wouldn't trust them.
They froze my account, blocking all trades and withdrawals. When I lost trades, there were no problems, but after winning several trades, I couldn't continue trading with a message saying the market was frozen. Later they sent me an email saying I had violated the platform's rules so they So they blocked my account and that within the next two days they would roll back my illegal transactions and that I would only be able to regain access to my account and withdraw money after 14 days and after passing KYC. All this because I only earned around $200 USD. I checked the terms and conditions to try to figure out what violation I had committed, and among the countless conditions that constitute a violation of their rules, there was also "opening and closing trades too quickly (e.g., 5 minutes)." This is crazy! I trusted the platform because I saw on Coinmarketcap that it had a large trading volume, but after reading all the reviews about Weex and experiencing it myself, I realized that Coinmarketcap's data is FAKE. Apparently, they don't have liquidity providers; they are the liquidity providers themselves. When you win, they lose, and they win when you lose. That's why every time someone wins money, they block them so they can't continue winning, and they losing money. None of these things happen on other exchanges; Weex is clearly, at the very least, a FRAUD. I'll see if I can withdraw money after 14 days, and if I can't, We will be talking about the fact that it is a complete SCAM. After 14 days, I'll update the review with the results. I also plan to do more in-depth research and a full, detailed video review for my YouTube channel to share with everyworld. UPDATE 04/19: After 31 days, withdrawals are still blocked. This is very BAD. 04/23, after 39 days, Weex Finally unblocked my account and I was able to withdraw my money. They reversed my winning trades so I couldn't make any profit but my money was successfully withdrawn.
My spot order funds were frozen because I placed a limit sell order for them. I haven't known this kind of manipulation on any other exchange. I don't feel safe using this platform at all. Not worth it, there are plenty of alternatives.
I advise people to stay away from this scam platform as they will freeze your funds for no reason. I signed up to get the bonus they offer for new customers referred and promoted by a popular crypto influencer on YouTube called Crypto Banter. I deposited $10k and received $1000 bonus and started trading thinking everything was okay but one day out of a blue they just froze my account from making any trades for no reason and I was not able to trade. I am an experienced trader and I have been in crypto for long time. I was winning most of my trades and making money. I suspect that’s why they maybe flagged my account and freeze it from trading. I contacted customer service but no one was replying. They only have a bot that kept telling me customer service will be in touch shortly. When I went online and checked forums like Reddit, I found out I’m not the only one, there’s thousands of traders experiencing same issue. I believe they offer these attractive bonuses and get you to sign up to use the platform hoping that you are a newbie and lose money on your trades but if you’re experienced trader and make money they use this dirty tactics and just freeze your account from using. Baffled by the situation and I waited patiently but no response, finally the bonus expired as i had to use it in a short frame of time. Then came withdrawals. I no longer trusted the platform so I wanted to withdraw my funds but they were not allowing me to access funds, forget my bonus and my winnings but not even my original funds of 10k USDT. Frustrated with the situation and after sending multiple messages to customers service and waiting for long time they finally let me withdraw my funds. But account was still frozen from trading. Now I will never trust this type of small exchanges anymore. I suggest to everyone only use big and trusted crypto exchanges, and don’t chase bogus bonuses.
WEEX lists a Help Center on its website and customer support through Telegram, and gives support@weex.com for its VIP program and bd@weex.com for quant trading and market-making enquiries. It also runs an official-verification page for checking whether a contact claiming to be WEEX is genuine — useful because scammers frequently impersonate exchange staff and "fund recovery" services.
WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
