Dont trust this company
Dont trust this company. Biggest bunch of con artists and bullshitters. Say one thing do another.
WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
Weex receives overwhelmingly negative feedback from users, with many expressing frustration over account restrictions and difficulties withdrawing funds. Reviewers frequently report that their accounts are locked without justification, leading to significant financial losses.
Complaints highlight a lack of responsive customer support and claims of fraudulent practices, with users feeling scammed after being unable to access their investments. Despite a few positive mentions of fast responses and bonuses, these are overshadowed by the pervasive sentiment of distrust. Customers warn others to avoid the platform, citing experiences of being misled and having their money withheld. Overall, the sentiment is predominantly negative, reflecting serious concerns about the platform's reliability and integrity.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 199 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 1.5 | 8 |
| Dec 25 | 1.1 | 7 |
| Jan 26 | 1.0 | 8 |
| Feb 26 | 1.0 | 8 |
| Mar 26 | 1.0 | 7 |
| Apr 26 | 1.3 | 8 |
| May 26 | 2.0 | 4 |
| Jun 26 | 3.0 | 2 |
| Jul 26 | 1.0 | 8 |
| Aug 26 | 1.1 | 7 |
| Sep 26 | 1.0 | 6 |
| Oct 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 199 most recent reviews.
“I received a couple of bonuses”
“Uid no: 1843633122 Dear WEEX CEO, Senior Management, Legal, Compliance and Risk Control Teams, I am writing regardi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
WeexThis company | 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.0 out of 5 (poor) | 1.2 out of 5 (poor) | +15% | 199 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | — | 20 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | — | 6 |
Bottom line: Weex is #5 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 1.0).
199 reviews of Weex. Filter by what matters to you.
Dont trust this company. Biggest bunch of con artists and bullshitters. Say one thing do another.
WEEX is a complete Scam exchange, DO NOT go anywhere near this exchange. They will drive you crazy to get out of paying any bonus. Customer service is possibly the worst I have ever come across. With all the other exchanges out there these days, just DON'T! WEEX is by far the worst! Tried contacting them AGAIN after the reply below... did not even get a reply. 6 weeks, every excuse under the sun. over 50 emails back & forth telling me everything from "its on the way" "its already been sent" "we are looking into it" blah blah... & in the end.. ghosted. They will not even reply... say no more..
Finger weg, Charts brechen plötzlich Millisekunden nach dem Kauf nach unten aus, besonders bei kleineren Kryptos. Nutzt einen angeseheneren Broker... Weex lockt einen dann immer mit kostenlosen Bonus, aber hab nur Mist erlebt mit Weex. Bestimmt 5000 Euro verloren...
Quick answers to the questions people ask most.
WEEX is a cryptocurrency exchange. According to the company, it offers spot trading, futures trading, copy trading, Earn products, OTC, an API and broker program, an affiliate program and a WEEX Store, and its site also markets stock and gold products. WEEX states it has 6.2 million users across 150+ countries.
WEEX says it lists 1,200+ spot pairs with 120+ new listings per month, and 1,000+ futures pairs with leverage of up to 400×. Leverage at that level magnifies losses as well as gains, and the exchange’s own Protection Fund terms exclude trading losses.
WEEX states it has built a 1,000 BTC reserve to protect users and that, if a loss occurs through no fault of the user, it is committed to covering it. Its FAQ lists exclusions: trading losses, fraud or abuse, cases where a user is tricked or mistakenly authorizes a transaction, and apparent unauthorized transactions where no external transfer took place.
WEEX has a Proof of Reserves page that defines its reserve ratio as platform reserves divided by user holdings (100% or more meaning full coverage) and says reserves are verified by cryptographic attestation, with references to CoinMarketCap and GitHub. CrowdTrust has not audited these figures.
WEEX’s Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with disputes going to ICC arbitration seated in Kingstown. The company’s Legal Statement says it is committed to being an "internationally compliant" platform but does not name a licensing regulator, and WEEX does not publish a registered business address on its About, Legal Statement or Terms pages.
WEEX’s Terms of Use say it does not offer services to users in jurisdictions including Canada, South Korea, the United States and its territories, mainland China, Hong Kong, Singapore, North Korea, Cuba, Iran, Sudan, Belarus, Russia and Russian-controlled regions of Ukraine, Somalia, Myanmar and Venezuela, and that it may add others at its discretion. Residents of those places may not open accounts.
Yes. WEEX’s Terms require users to provide their real name, identity documents and other information where required by law, and authorize WEEX to carry out identification checks. The Terms also allow WEEX to freeze accounts involved in illegal activity and to suspend or terminate services without notice where it judges trading security is affected. Many reviews on this page describe restricted accounts and delayed withdrawals, so read them before depositing.
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I had a very negative experience with WEEX’s copy trading feature. The platform’s performance data for traders is misleading — it shows “perfect” win rates without disclosing real risk factors like drawdown or capital exposure. This lack of transparency influenced my decision to invest. I copy a trader with 107 wins 0 losses, and I lost all my money in a day, and for my surprise the trader still shown imaculate win record.. After explaining my case in detail, WEEX acknowledged the issue and offered me a 2000 USDT futures bonus as compensation. I accepted the offer, but after nearly a month of silence and unanswered messages, they went back on their word and refused to honor it. This kind of behavior is unacceptable someone that claims to be a high quality exchange. It shows poor communication, lack of accountability, and no respect for users’ time. I’ve completely lost trust in WEEX and will no longer use or recommend it. EDIT I reached out to WEEX as they asked me to, but honestly, it was exactly what I expected — empty promises and no real action. They keep sending generic, copy-paste replies that completely ignore what I actually said, and after a while, they just stopped replying altogether. It’s been three weeks without any update or accountability for what they promised earlier. This whole experience shows a lack of respect and professionalism toward their users. If you care about serious and trustworthy service, don’t waste your time with WEEX.
Stay away. This is a scam exchange. I signed up with a referal code from Ivan on Tech for a bonus. They did not give me that bonus because their "automatic risk detection system" said that I opened multiple accounts. But this is a false information. I talked to an agent at WEEX but he said that he could not do anything about it. Their "automatic risk detection system" is the law. They have good bonuses and advertise with them. Be aware: you will not get this bonus. They can always rely on their mysterious "automatic risk detection system" to filter you out. This is just SCAM. Reply to Reply: I already talked to your support two times. I will stick to my review. Your Exchange is just SCAM !
One of the Worst of all times
Weex only cares about your money, they dont care about you as a customer. If you think about every using this exchange NEVER do this. Their website has so many crucial issues. I got liquidated in the cross margin mode due to an error where i could not set a stop loss. I reached out to the support and they just closed the support chat. After that i reached out to an influencer who advertised this exchanged. He spoke to the weex team and they sent a google forms. I filled out the google forms, explained my issue and even sent them a evidence video how this crucial issue happened. They just denied it. No refund. No apology. Not even a thank you that I made them draw attention to this bug.
I had position open with 10x leverage, made 15% profit and closed the position, I ended up with only half the margin I used and literally lost half of my money, contacted customer support and they said I got liquidated like what? They literally stole my money and after submitting proof, they closed the customer support hahaha Such a joke, rip my money, never touch this site!
Did not payed out my bonussus because of risk control cases. There is literally 0 change that I did not followed the Terms & Conditions. They did pay me the first bonus but cancelled the next 2 of 100 and 500 dollar. I signed an account. Transferred the money and let it there for 3 days and did nothing with it. Funds not eligible is said. scammers I did followed all the instructions and also contacted the support team. They kept insisting that I had already had an account. Nothing but lies.
this is fruadster company which provokes to join them through Digiclaw Media company who offers to pay on giving review in google maps after some review task they hurriedly tell you to join weex coin to withdraw money. And once you are in then they will manipulate you with task timing pressure quickly etc and start asking for money more and more . to transfer that money they give different upi and bank account number unrelated to company. once you transfer they start telling you that if you want to withdraw money you to pay more and more until all your money is gone. I have lost 3,50,000 rs within 2 days . dont join them dont fall for their trap.They are harsh taking and didnt provide proper support and even customer care number. When you review them they tell to write support@weex for help but they didn't help there and deny there presence and say it's 3rd party app etc. Beware of them they are huge fraudsters ever
Becareful for depositing money weaks wallet, you will weakup and cant find the account again. They will delete your account. Thats whats happen to my wallet, i login tired but nothing in my wallet again. I contact they live chat, give them all my deposit proofs but they cant help me recover my money. Becareful
When you try to get the reward you supposed to get you need to wait 1,5 months of support back and forth to get this message: We’re truly sorry for the inconvenience this may have caused. After a careful review by our customer service team, our risk control system detected an issue with your account. Because of this, we’re unable to grant the reward for this event. The worst exchange there is!
After having issue with my withdrawal i contacted customer service and still haven't heard anything from them.Have been having different issues right from the beginning and i will not recommend this to anyone.I never experience all this in almost a year have been trading with Zin𝖾nsis Investment, and the profit i made on it can't be compared to any other platform.
Week has aweful customer support. Their staff are not emplowered to resolve any issues. If an issue arrises, it is always 100% out of their hands. Weex often prevents accounts from trading and then cant explain why it happened, only that their risk algorythm was triggered. They are helpless and mindless against the risk bot that runs the company. Does not matter if you are legit or not, the bot has all the power. Forget about getting welcome bonuses because the risk bot will deam you unworthy and ban you from getting any rewards. One employee says if the app does not work try logging in from other devices or use a VPN, the I try that, then another staff member says its against their terms to use a VPN or multiple devices, and my account is flagged now. No sence fighting it, I tried multiple times to get through to support. Rigid, unmovable people.
Scam company, will make sure you get liquidated and not be able to withdraw profits when you do win. They say HFT isnt allowed but if you copy trade anyone those accounts will HFT so fast till you lose everything and get liquidated dont even think about copy trading. Also you receive zero rewards and they will constantly flag your account as "high risk management" and fail to pay anything that you should be able to claim.
WEEX lists a Help Center on its website and customer support through Telegram, and gives support@weex.com for its VIP program and bd@weex.com for quant trading and market-making enquiries. It also runs an official-verification page for checking whether a contact claiming to be WEEX is genuine — useful because scammers frequently impersonate exchange staff and "fund recovery" services.
WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.