WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products.
For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings.
WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026).
The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
Weex receives overwhelmingly negative feedback from users, with many expressing frustration over account restrictions and difficulties withdrawing funds. Reviewers frequently report that their accounts are locked without justification, leading to significant financial losses.
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Complaints highlight a lack of responsive customer support and claims of fraudulent practices, with users feeling scammed after being unable to access their investments. Despite a few positive mentions of fast responses and bonuses, these are overshadowed by the pervasive sentiment of distrust. Customers warn others to avoid the platform, citing experiences of being misled and having their money withheld. Overall, the sentiment is predominantly negative, reflecting serious concerns about the platform's reliability and integrity.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.3
199
100%
-0.5
● Low
1.3 / 5 overall
=
199 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2026.
Last 3 months
1.1▼ 0.5
12-month avg
1.2
All-time
1.3
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 25
1.5
8
Dec 25
1.1
7
Jan 26
1.0
8
Feb 26
1.0
8
Mar 26
1.0
7
Apr 26
1.3
8
May 26
2.0
4
Jun 26
3.0
2
Jul 26
1.0
8
Aug 26
1.1
7
Sep 26
1.0
6
Oct 26
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 199 most recent reviews.
Top praiseof 11 positive reviews
Fast & efficient36%
4 mentions
Customer service27%
3 mentions
“I received a couple of bonuses”
On “Fast & efficient” · Oct 23, 2025
Top complaintsof 176 negative reviews
Account issues39%
68 mentions
Customer service33%
58 mentions
Scam30%
53 mentions
Payment issues10%
18 mentions
“Uid no: 1843633122
Dear WEEX CEO, Senior Management, Legal, Compliance and Risk Control Teams,
I am writing regardi...”
On “Account issues” · Oct 12, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
Overall rating and review count for this company and similar companies
All of the sudden this guys was lime you need to transfer your asset from spot to spot pro and at the end of fhw day the coin I bought on spot didn't show up on spot pro. Now I contacted their ai support and they are asking for my uid, Gmail and phone number before I could be directed to human support
Theft & Scam ( Review is not fake ) Mom with 4 kids in Texas
I Signed Up Under the Jayson Casper link. At first was I was approved and issued the 100USDT (I have screen shots). Asked when to expect it to show in my balance. I was told 1 to 2 days. So, I gave it time to be kind. Then when l log in they stole the issues money. and decided they wanted to say I was some how ineligible Even though they already had approved and issued it. This is a clear Chinese scam company. They will claim you have multiple accounts when you challenge it, then when you say no that is not true and that now Weex needs to provide evidence that will leave you hanging saying they are taking it higher. Taking as long as possible and hoping you leave. When you don't they pot that they will shut down the chat. So, it seems, then when you don't leave the chat, someone will still be there. They do everything to get you to leave. Say things like check back in a few hours. Run around over and over. repeating the same thing over and over. Yes they are a scam. I am a mom of 4 daughter. I trusted that Jayson Casper vetted them but I think he oopsed on this one. He is a good person but Weex are not good people.
WEEX is a cryptocurrency exchange. According to the company, it offers spot trading, futures trading, copy trading, Earn products, OTC, an API and broker program, an affiliate program and a WEEX Store, and its site also markets stock and gold products. WEEX states it has 6.2 million users across 150+ countries.
How many trading pairs and how much leverage does WEEX offer?
WEEX says it lists 1,200+ spot pairs with 120+ new listings per month, and 1,000+ futures pairs with leverage of up to 400×. Leverage at that level magnifies losses as well as gains, and the exchange’s own Protection Fund terms exclude trading losses.
What is the WEEX Protection Fund?
WEEX states it has built a 1,000 BTC reserve to protect users and that, if a loss occurs through no fault of the user, it is committed to covering it. Its FAQ lists exclusions: trading losses, fraud or abuse, cases where a user is tricked or mistakenly authorizes a transaction, and apparent unauthorized transactions where no external transfer took place.
Does WEEX publish proof of reserves?
WEEX has a Proof of Reserves page that defines its reserve ratio as platform reserves divided by user holdings (100% or more meaning full coverage) and says reserves are verified by cryptographic attestation, with references to CoinMarketCap and GitHub. CrowdTrust has not audited these figures.
All 8 questions →Show fewer questions
Where is WEEX based and is it regulated?
WEEX’s Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with disputes going to ICC arbitration seated in Kingstown. The company’s Legal Statement says it is committed to being an "internationally compliant" platform but does not name a licensing regulator, and WEEX does not publish a registered business address on its About, Legal Statement or Terms pages.
Which countries can’t use WEEX?
WEEX’s Terms of Use say it does not offer services to users in jurisdictions including Canada, South Korea, the United States and its territories, mainland China, Hong Kong, Singapore, North Korea, Cuba, Iran, Sudan, Belarus, Russia and Russian-controlled regions of Ukraine, Somalia, Myanmar and Venezuela, and that it may add others at its discretion. Residents of those places may not open accounts.
Does WEEX require KYC, and can it restrict an account?
Yes. WEEX’s Terms require users to provide their real name, identity documents and other information where required by law, and authorize WEEX to carry out identification checks. The Terms also allow WEEX to freeze accounts involved in illegal activity and to suspend or terminate services without notice where it judges trading security is affected. Many reviews on this page describe restricted accounts and delayed withdrawals, so read them before depositing.
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After being accused of a fraudulent transaction, had to pay more money into releasing funds.
The after they said I had another suspicious deposit, and want another £4k.
Don't trust them, scams.
خسرت٤٤٠ دولار بسبب صفقات نسخ تداول (Copy Trading) وأنا لم أفعّلها أبدًا.
الدعم قال إنه تم تفعيل النسخ من حسابي، رغم أنني لم أقم بذلك يدويًا.
لم يتم تعويضي رغم أني قدمت كل الأدلة.
أنصح بالحذر الشديد من تفعيل أي إعدادات بدون فهم،
لأن الأموال ممكن تُصفّى بدون أي تحذير أو إشعار واضح.اسم المستخدم::1154705063
Completely SCAM! do not sign up, they promise to give you 100USDT but they dont give, I'm contacting the CS for a week and they keep saying "wait more 24h to 48hras" its been more than a week that I'm complaining everyday and is always the same thing.
do not sign up!
They were good initially, but then stole all my money!
They were good initially, but once I started to make money, I was accused of suspicious activity and market manipulation, when I have nowhere near enough funds to manipulate markets! I got lucky on a high levelerage multiplier and they stole almost $120,000 from me. They do this often based on other reviews on reddit.
Very scam site . Dont wast your time on this website. After you earn some money they ban your account . If you request account re-activate they reduce you earned balance. They are scamming peoples hard work. I sought REEDSY.WIKI help to resolve my refund, and their professionalism ensured the matter was handled with
No these aren’t all fake reviews! I assure you of that! I have never received my bonus for sign up. I have made some mistakes myself along my journey but after being in crypto since 2020, I decided to join weex as influenced from crypto banter. I have had funds disappear with in the exchange and liquidation of all my funds while I had stop losses implemented. I had upwards of 10k the first time it happened and another 1k after that. I will update this review when I get a response from the team after they have investigated my situation.
I won’t have anything to do with this anymore and I will make sure others know my experience if it’s not dealt with properly. Until this happened to me 2x back to back I would have defended this exchange from any bad rep! Fool me once, but twice… it’s a scam!
Обнаружил, что в их веб-версии можно ставить алерты прямо на графике – теперь не пропускаю ключевые уровни. В мобилке правда нет всех индикаторов... Ребята, апгрейдните приложение! 📉 Кто пользуется TV – какие инструменты советуете?
0 fees? Значит, зарабатывают на моих данных!" – думал я... Но после месяца использования – никакого спама. Видимо, правда делают деньги на профтрейдерах.
Только зарегистрировался – дали 10 USDT на пробу! Потом ещё 20 WXT за верификацию. Хватило на две сделки с плечом 5х – неожиданно заработал первый крипто-доход. Круче, чем бонусы у Bybit! Кто-то ещё ловил их акции? 🎁
c'est l'avenir du trading, mec. Sa mondialisation réussie, sa présence dans plus de 30 pays et son investissement de la société cotée FSN montrent son potentiel. La sécurité, la liquidité et l'expérience utilisateur sont exceptionnelles. Le « Copy Trading » et les Contrats Pro sont des innovations qui vont révolutionner le trading. Je suis impatient de voir l'évolution future de WEEX, tu vois. 🌟
WEEX بدأت تدخل في عالم الويب ٣! عندهم خطط لربط التداول المركزي مع DEXs. يعني قريبًا ممكن أتداول في Uniswap من خلال حسابي في WEEX نفسها 🦄 هذا التفكير المستقبلي يخليهم مميزين!
В субботу ночью (по моему времени) случайно отправил USDT не в ту сеть. Написал в поддержку – через 17 минут (!) мне ответили и помогли вернуть средства. В том же Binance ждал бы минимум сутки... Вот что значит качественный сервис!
WEEX lists a Help Center on its website and customer support through Telegram, and gives support@weex.com for its VIP program and bd@weex.com for quant trading and market-making enquiries. It also runs an official-verification page for checking whether a contact claiming to be WEEX is genuine — useful because scammers frequently impersonate exchange staff and "fund recovery" services.
About Weex
Claimed
WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products.
For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings.
WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026).
The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.