Weleda is a multinational company that specializes in natural and organic personal care products, cosmetics, and anthroposophic medicines. The company develops and manufactures products using biodynamic and organic ingredients, focusing on holistic wellness approaches. Founded in 1921, Weleda operates globally and is known for its commitment to sustainable and natural product formulations.
Reviewers generally appreciate Weleda for its high-quality natural products and responsive customer service. Many customers highlight the outstanding quality control and the effectiveness of the organic skincare line, noting that the ordering process is smooth and straightforward.
However, there are some concerns regarding recent experiences, with a few people reporting disappointing service, including delayed orders and uninformed staff. While the majority find the products to be worth the price, some express frustration over high costs compared to competitors and occasional issues with missing items in orders. Overall, Weleda maintains a solid reputation for quality and service, but there are areas for improvement, particularly in communication and shipping reliability. The sentiment leans positive, reflecting a generally favorable view of the company.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 145 |
12 reviews of Weleda. Filter by what matters to you.
6 months ago
Been using their services for about eight months now. Products are high quality and authentic. Customer service could be more proactive with updates, but they're helpful when you reach out directly.
6 months ago
The products themselves are fantastic - I particularly love their baby care line. However, I've had two orders arrive with missing items in the past six months. Customer service did fix the issues, bu... See more
6 months ago
Good selection and quality products. Ordering is easy and customer service is polite. Sometimes the prices seem high compared to competitors, but you do get what you pay for with natural ingredients.
6 months ago
Love their natural cosmetics and the quality is consistently high. However, delivery times have been disappointing lately - took almost two weeks for my last order to arrive.
Quick answers to the questions people ask most.
Weleda specializes in natural and organic skincare, body care, baby care, and wellness products. They also offer anthroposophic medicines and remedies based on natural ingredients and holistic health principles.
Weleda products are available through their official website, health food stores, pharmacies, and select retail partners. You can use their store locator on their website to find authorized retailers near you.
Yes, Weleda products are made with natural and biodynamic ingredients whenever possible. Many of their products are certified organic and they follow strict quality standards for natural cosmetics and medicines.
Weleda typically offers returns within 30 days of purchase for unopened products in original packaging. For specific return policies, contact customer service or check the terms on their website as policies may vary by region.
You can contact Weleda customer service through their website contact form, by phone, or email. Contact information varies by country, so check their official website for your region's specific customer service details.
No, Weleda does not test their products on animals and has been committed to cruelty-free practices since their founding. They are certified by various cruelty-free organizations and support alternative testing methods.
Many Weleda products are formulated for sensitive skin using gentle, natural ingredients. However, it's recommended to check ingredient lists and perform patch tests, especially if you have known allergies or very sensitive skin.
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Been using their services for about eight months now. Products are high quality and authentic. Customer service could be more proactive with updates, but they're helpful when you reach out directly.
The products themselves are fantastic - I particularly love their baby care line. However, I've had two orders arrive with missing items in the past six months. Customer service did fix the issues, but it's frustrating to have to follow up repeatedly.
Good selection and quality products. Ordering is easy and customer service is polite. Sometimes the prices seem high compared to competitors, but you do get what you pay for with natural ingredients.
Love their natural cosmetics and the quality is consistently high. However, delivery times have been disappointing lately - took almost two weeks for my last order to arrive.
Been ordering from Weleda for my wellness practice for three years. They're consistent, professional, and their bulk ordering process is straightforward. Highly recommend for business customers.
Never received a defective product from them. Their attention to detail in packaging and product consistency is remarkable. The customer portal makes reordering simple and tracking shipments is straightforward.
Used to be my go-to supplier but service has declined. Last order was delayed without notification and when I called, the staff seemed uninformed about the status. Hope they can get back to their previous standards.
Quality products and decent service overall. The website could use some updates - it's sometimes hard to find specific product information. Also wish they offered more payment options.
We've been working with Weleda for our spa for over a year. They're professional, deliver on time, and their product knowledge is impressive. The account management team is particularly helpful with product recommendations and seasonal planning.
I've been using Weleda products for over two years now and their customer service is exceptional. When I had questions about their skincare line, the representative was knowledgeable and helped me find the perfect products for my sensitive skin. The shipping is always fast and products arrive well-packaged. My only minor complaint is that some items can be pricey, but the quality justifies the cost.
Everything I've ordered has exceeded expectations. Their organic skincare line is amazing and the ordering process is smooth. Customer service is responsive and helpful when needed.
Had an issue with a damaged product and their customer service team resolved it immediately with a full refund and expedited replacement. Very impressed with how they handled the situation.
Weleda has over 100 years of experience in natural medicine and cosmetics, uses biodynamic farming practices, and follows anthroposophic principles. They maintain their own gardens and have a holistic approach to health and beauty.
Weleda operates in many countries worldwide with regional websites and distributors. Shipping policies and availability vary by location, so check your local Weleda website for specific shipping information and options.
Weleda is a multinational company that specializes in natural and organic personal care products, cosmetics, and anthroposophic medicines. The company develops and manufactures products using biodynamic and organic ingredients, focusing on holistic wellness approaches. Founded in 1921, Weleda operates globally and is known for its commitment to sustainable and natural product formulations.
