Customer service was very awesome and…
Customer service was very awesome and direct

Alternative Airlines is an online flight booking platform that allows customers to compare and book flights from over 600 airlines worldwide. The company provides a range of services designed to enhance the travel experience, including options for round-trip, one-way, and multi-city flights. Customers can choose from more than 40 payment methods, with flexible payment plans that include "Buy Now, Pay Later" options, making air travel more accessible and affordable. The target market for Alternative Airlines includes travelers looking for convenient flight options and flexible payment solutions. The platform is designed to cater to the needs of a diverse customer base, from leisure travelers to those with specific budgetary requirements. Additionally, the company emphasizes customer support, offering expert assistance and protection options to ensure a smooth travel experience.
Reviewers consistently praise Alternative Airlines for its quick and easy booking process, highlighting the convenience of comparing flights and receiving timely notifications and updates. Many customers express satisfaction with the overall experience, noting that the service is user-friendly and efficient.
Phrases like "great service" and "smooth and easy" are frequently mentioned, indicating a high level of customer approval. However, a few negative comments arise, primarily related to specific airlines and flight issues, suggesting that while the booking platform excels, some customers encounter challenges with the airlines themselves. Overall, the overwhelming majority of feedback reflects a positive sentiment, with consumers appreciating the ease and efficiency of booking through Alternative Airlines.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.8 | 124 |
| May 25 | 4.9 | 280 |
| Jun 25 | 4.8 | 280 |
| Jul 25 | 4.8 | 314 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick and easy process”
“Ended up paying more the if I'd gone direct to the airline”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Alternative Airlines is #2 of 5 on overall rating in this group.
500 reviews of Alternative Airlines. Filter by what matters to you.
Customer service was very awesome and direct
I paid for plane tickets through them. The flights were cancelled and they would not refund me my money. I disputed the charges and they said the goods and services were delivered but how when the flights were cancelled. This is bad buy.
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Fast and easy
I was becoming frustrated with finding flights to match my needs until I came across this site, it was very helpful, fast and exact. Looking forward to booking with them in 3 months. :)
Alternative Airlines website was very easy to use.
Muy buena aplicación
It was easy to use with Zip
The booking was stress free and easy to navigate. I had no difficulty finding what I wanted and making payments I would surely book again
the wonderful, pleasant, phenomenal experience
They came in right on time. Good payment plan great approval amount that covered my round-trip flight. Will definitely use them again. My vacation was amazing.
They always made sure we were looked after through our flight Thank you for the great service
Customer service was excellent.
Great in app experience! I have been searching multiple sites for weeks trying to find the perfect flight at a fair price. I know i was being picky but I wanted what I wanted. This site made it easy to filter the airline I wanted on the days I wanted plus I got it at a fair price! This is the 3rd time I have used this site and I will surely be back!
Alternative Airlines is an online flight booking platform that allows customers to compare and book flights from over 600 airlines worldwide. The company provides a range of services designed to enhance the travel experience, including options for round-trip, one-way, and multi-city flights. Customers can choose from more than 40 payment methods, with flexible payment plans that include "Buy Now, Pay Later" options, making air travel more accessible and affordable. The target market for Alternative Airlines includes travelers looking for convenient flight options and flexible payment solutions. The platform is designed to cater to the needs of a diverse customer base, from leisure travelers to those with specific budgetary requirements. Additionally, the company emphasizes customer support, offering expert assistance and protection options to ensure a smooth travel experience.
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