Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.8	732	100%	-0.7	● Low

3.8 / 5 overall

732 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 1.0▼ 0.7
12-month avg: 1.6
All-time: 3.8
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Value	Trend	Reviews
BLUESEA HotelsThis company	3.8 out of 5 (good)	100 out of 100	3.4 out of 5 (fair)	3.7 out of 5 (good)	3.6 out of 5 (good)	—	732
XO HOTELS AMSTERDAM	4.2 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.5 out of 5 (good)	3.8 out of 5 (good)	—	1,083
Bastion Hotels	3.6 out of 5 (good)	100 out of 100	3.1 out of 5 (fair)	2.1 out of 5 (poor)	2.6 out of 5 (poor)	−14%	918
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069

Bottom line: BLUESEA Hotels is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.4).

emma

1 review

Sep 28, 2023

You get what you pay for

I guess you get what you pay for - we paid about £900 for small studio apartment - 7 nights inc flight (Ryan Air) & transfer (great transfer company) (then plus €90 for upgrade). As we arrived into our hotel studio there was a distinct smell of mould and damp. We turned the air conditioning on as it was quite stuffy, after noticing the unit was leaking water, we then saw that the unit was full of mould. We reported this to the reception straight away, we were told the room was just painted yesterday. They stated it could be fixed in 5 minutes. Regardless whether it has been painted the mould could not have been caused overnight, as this looked quite thick and an extremely strong smell. We were told to come back in the morning to see if there are any other rooms available, which we did. Arrived at the reception desk at 8am to be told the same thing; that the room will be cleaned and we will have to stay there. I asked if it is possible to change rooms or to be upgraded if no studios were available. We were offered an apartment room which was an extra €15 euros per night. Regrettably we paid this. The total cost was €90. As someone who has lived in a house with mould before, I can undeniably state it is not solved in 5 minutes. With the horrendous smell of the mould when first entering the studio on our first night, it was definitely not created overnight. In terms of the apartment we received, I do agree with what we initially paid for the holiday, (even though it was FALSELY advertised as a 4-star hotel, when in fact it is more like a 3-star), the state of rooms and hotel reflects the price paid. I would like to say however, we did enjoy our holiday, as we decided to try look at the positives rather than the negatives (and there are a few to mention). Negatives 1. All of the taps were thick with limescale (which I would assume is from the salt water coming out of the taps). 2. There were cracks and damages all over the furniture, bath tub and floor. 3. The fridge was precariously positioned on top of something. 4. The toilet seat was cracked making it difficult to sit on as it stuck into the skin when sat on. And moved every-time sat on. 5. The sun beds had seen better days (on the balcony and around the pool). A lot of them looked extremely dirty and most sagged in the middle. 6. The pools edges were a bit dirty and some of the drains were broken. Some of the positives were: 1. The beds were very comfy. 2. We could use the bed type sun beds for €20 per day which I thought was reasonable. 3. The staff; cleaners and reception staff were friendly. 4. The apartment overlooked the pool. 5. The grounds of the hotel were pretty. 6. It had some good facilities: 3 pools, tennis court, football court; And the entertainment team were good and lots to choose from (although the entertainment at night started a bit late for our liking; Most started at 9:45pm /10pm). 7. Even though the edges of the pool were dirty the water was clean. 8. The hotel was close to the resort shop, restaurants and two beaches. Again, just to reiterate, we did enjoy our holiday and made the most of it. Cala D’or is a lovely place, the beaches are pretty easy to get to from the hotel. However, unfortunately it just did not start the best and I do not feel the hotel management dealt with the situation appropriately. It’s a fine hotel if you’re not too fussy and want a cheap holiday in the sun.

Report

Month	Average	Reviews
Aug 24	1.3	4
Sep 24	3.0	2
Oct 24	2.5	4
Nov 24	1.0	1
Dec 24	1.0	1
Jan 25	1.0	1
Feb 25	3.0	1
Mar 25	1.0	2
Apr 25	—	0
May 25	1.0	1
Jun 25	1.0	1
Jul 25	1.0	4

BLUESEA Hotels reviews & trust report

BLUESEA Hotels has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 332 positive reviews

Top complaintsof 125 negative reviews

How it compares

Reviews

Customer reviews (732)

MUY POCA VARIEDAD EN EL BUFET

My wife and I have just returned from a…

Cheap & cheerful

Alternatives to BLUESEA Hotels

XO HOTELS AMSTERDAM

Bastion Hotels

Evolution Travel

Alfa Travel

Audley Travel

Travel Advantage

The CrowdTrust Experience⭐

Et fint hotel til prisen

You get what you pay for

Bluesea.Costa Bastian

Room okay food and entertainment a bit poor

Mi familia y yo hemos estado en uno de sus hoteles en Puerto de La Cruz…

El personal muy amable.

Estamos hospedadas aquí

Las instalaciones y el personal genial

Las habitaciones e instalaciones en…

VAMOS A ABRIR A VER QUE PASA

Hotel was closed

la calidad es adecuada al precio

No reaction on mails

Bien pero Mejorable

Anule reserva porque mascota pesa más…

Equipo de limpieza a gritos

non consigliabile

About BLUESEA Hotels

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