BPER Banca is a financial institution that offers a comprehensive range of banking services, including current accounts, credit cards, mortgages, and personal loans. The company aims to facilitate financial solutions for individuals and businesses, helping them achieve their financial goals. With a commitment to customer support, BPER Banca provides various promotional offers and cashback opportunities, making it an attractive choice for consumers looking to finance their projects or manage their everyday banking needs. The target market for BPER Banca comprises individuals seeking reliable banking services, as well as businesses in need of financial products tailored to their specific requirements. Their offerings include online banking solutions, allowing customers to easily access and manage their accounts. By focusing on customer needs and providing diverse financial products, BPER Banca positions itself as a trusted partner in the finance and insurance sector.
BPER Banca receives a generally positive reception from its customers, with many praising the professionalism and efficiency of the staff. Reviewers highlight the quick account opening process and the helpfulness of employees, particularly noting the assistance provided at the Albenga branch.
Additionally, the bank's online services and smart banking options are appreciated for their convenience. However, there are notable complaints regarding customer service issues, such as unexpected card blocks that leave clients stranded, and frustrations with lengthy resolution times. Some customers also express confusion over fees associated with services like Satispay. Overall, while many find BPER Banca reliable and efficient, there are significant concerns that need addressing to enhance the customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Una banca 🏦 seria e con il personale sempre in tua disposizione per qualsiasi informazione o aiuto , Mi sono trovato...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: BPER Banca is #5 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 3.7).
60 reviews of BPER Banca. Filter by what matters to you.
Buongiorno, devo dire che sono da molti anni correntista prima con Carige e ora con Bper, le cose prima andavano meglio, ora i bancomat Bper sono sempre meno e quelli che ci sono molte volte non ti permettono di prelevare denaro e ti obbligano a ritirare da altri istituti di credito con una commissione di euro 2,70, fortunatamente a breve cambio banca
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BPER Banca is a financial institution that offers a comprehensive range of banking services, including current accounts, credit cards, mortgages, and personal loans. The company aims to facilitate financial solutions for individuals and businesses, helping them achieve their financial goals. With a commitment to customer support, BPER Banca provides various promotional offers and cashback opportunities, making it an attractive choice for consumers looking to finance their projects or manage their everyday banking needs. The target market for BPER Banca comprises individuals seeking reliable banking services, as well as businesses in need of financial products tailored to their specific requirements. Their offerings include online banking solutions, allowing customers to easily access and manage their accounts. By focusing on customer needs and providing diverse financial products, BPER Banca positions itself as a trusted partner in the finance and insurance sector.
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