Dylan Luca was very efficient and…
Dylan Luca was very efficient and flexible in sending the flight options

Business-Class.com is an online platform dedicated to providing affordable luxury travel options, specifically focusing on business class and first class flight bookings. The company partners with major airlines to offer significant discounts of up to 60% on premium air travel. Catering to both business and leisure travelers, Business-Class.com aims to streamline the booking process while enhancing the travel experience through tailored itineraries that prioritize comfort and convenience. The company’s services include access to unpublished fares and exclusive deals, making it easier for customers to find cost-effective luxury travel solutions. With a commitment to customer support, Business-Class.com ensures that travelers receive assistance around the clock, allowing them to focus on enjoying their journey. By combining competitive pricing with high-quality service, Business-Class.com serves individuals and families seeking a premium travel experience without the excessive costs typically associated with business class travel.
Business-Class.com receives high praise for its exceptional service and efficiency, with many reviewers highlighting the professionalism and helpfulness of agents like Susan Gladwell, Pablo, and Lock Quinn. Customers appreciate the quick response times and the ability to secure great ticket prices for business and premium economy classes.
However, there are notable complaints regarding service inconsistencies, particularly when certain agents, like Charlotte Lopez, fail to meet expectations, leading to issues such as incorrect name entries that hinder check-in. Despite these occasional setbacks, the majority of experiences reflect a seamless booking process and reliable support. Overall, Business-Class.com is viewed positively, with a strong emphasis on quality service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Pablo has been patient , helpful , polite and offers very good service”
“When I'd chased up previously she said just to ring customer services”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Business-Class.com is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.9).
60 reviews of Business-Class.com. Filter by what matters to you.
Dylan Luca was very efficient and flexible in sending the flight options
They found a great price and were very knowledgeable about all the options. I was very impressed with how fast they responded by phone and email.
Raj was probably the best customer service booking agent I've ever used. I had never used this company before but I thought I would give it a try for my flight from Orlando Florida to Paris France and then the same return Paris to Orlando. Raj was extremely knowledgeable and knew exactly what to do and how to get the flights I wanted with the appropriate dates and departure and arrival times. He also was able to get me unbelievably good seating and all the other things that I requested. And he did it quickly while I was on the phone with him so when we finished the conversation and everything was completed I checked my emails and all of the details were right there and I also went to the Airlines website and right there was my information all completed and ready to go for the trip which is not until July but I wanted to get it early so I'd have a good chance of getting the flight that I wanted and the time that I wanted plus as always the seating is an issue if you don't get your flight confirmed early enough. Anyway he did every single thing that I asked and even more and I didn't have two pieces of information, my frequent flyer number and my TSA PreCheck - Global Entry number so he just told me to call him back the next day which is today and he would enter those into my itinerary so when I called today he immediately answered the phone and I gave him the numbers and he put them on my flight itinerary so again he did a wonderful job and handled every single detail of my flight reservations and everything else that was needed to accomplish this sometimes difficult Arrangements when looking to go overseas. The Experience couldn't have been any better. Thanks, Charles Chuck Mitchell
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Ferhad is excellent. Always finds me the best flight at the best rate.
Leon's attention to detail and helping hand along the way made this a very easy transaction. JRT
Very efficient and very helpful with my queries
Tyler Harrington got us a great deal on Japan business class. On the way home our flight was delayed and was not able to make the connecting flight. He sprang into action and helped us right away on what to do. If he isn't available, he will refer you to someone who is on it in no time.
Travel agent was extraordinary very kind and understanding. Thank you so much for your support. Found a flight for me within minutes you did an exceptional job I love business class
Finding very affordable flights, responding quickly, meeting our budget needs , nothing to complain, just compliments.
Everything in time and a correct way
Excellent Service
I had an extremely disappointing and costly experience with BusinessClass.com that I would not wish on any traveler. My wife and I were traveling to Thailand on U.S. passports, flying Lufthansa via Munich with a connection in Mumbai and final destination Bangkok. The tickets were booked entirely through BusinessClass.com. Upon arriving at the Lufthansa counter at the airport, we were informed that because our itinerary landed in Mumbai at 11:55 PM and departed again at 2:40 AM the following day, we would require an Indian visa — or be forced to change flights. At no point during the booking process did BusinessClass.com disclose that this itinerary would require an Indian visa, nor did they warn us of the risks associated with this type of overnight international connection. As a result of this oversight, we were put in an impossible situation at the airport and are now being charged an additional $9,000 just to be able to reach our destination. This is a critical piece of information that any competent travel agency should flag, especially when dealing with international connections and visa-sensitive countries like India. The lack of transparency and failure to properly advise us caused severe stress, disruption, and an enormous unexpected financial burden. I strongly advise travelers to double-check every detail independently if considering BusinessClass.com, as relying on them to flag visa requirements or connection risks can result in very expensive consequences.
Trevor Holland was amazing - super helpful, professional, patient, and knowledgeable, He made the experience of buying a business class ticket a pleasure. Thank you Trevor!
This was the first time I used Business-class.com. I had an outstanding experience in terms of meeting my needs and priorities. My agent Mr. Avery Daniels is outstanding in terms of his knowledge and willingness to help me book my flight accurately.
The airline search and booking process was very easy and straightforward. The transaction was smooth, and I really appreciated that the price shown already included the seats. There were no hidden or extra charges like on other airline websites where seat selection costs extra. Everything was transparent, simple, and stress-free. I would definitely use this service again.
Business-Class.com is an online platform dedicated to providing affordable luxury travel options, specifically focusing on business class and first class flight bookings. The company partners with major airlines to offer significant discounts of up to 60% on premium air travel. Catering to both business and leisure travelers, Business-Class.com aims to streamline the booking process while enhancing the travel experience through tailored itineraries that prioritize comfort and convenience. The company’s services include access to unpublished fares and exclusive deals, making it easier for customers to find cost-effective luxury travel solutions. With a commitment to customer support, Business-Class.com ensures that travelers receive assistance around the clock, allowing them to focus on enjoying their journey. By combining competitive pricing with high-quality service, Business-Class.com serves individuals and families seeking a premium travel experience without the excessive costs typically associated with business class travel.
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