DermaWand is a company that specializes in anti-aging skincare solutions, primarily offering a range of beauty devices designed to improve skin appearance by reducing lines and wrinkles. Their flagship product, the DermaWand® Pro, utilizes clinically-proven technology to lift, tighten, and smooth the skin in a convenient, at-home setting. The company also provides a subscription service through the DermaLuxe Club, which offers customers discounted recurring deliveries of their skincare products, including the DermaVital line. Targeting individuals seeking effective and accessible anti-aging solutions, DermaWand caters to a clientele interested in enhancing their youthful appearance without the need for professional spa treatments. By emphasizing affordability and ease of use, DermaWand aims to empower customers to achieve spa-like results from the comfort of their homes.
DermaWand receives a mixed reception from consumers, with a significant number expressing dissatisfaction. While some users praise the device for its effectiveness in tightening and lifting skin, noting long-term use and positive results, many others report frustration with the product's quality and customer service.
Common complaints include the wand's tendency to stop working after a few months, leading to feelings of disappointment and wasted money. Reviewers frequently mention issues with refunds and poor customer support, with some alleging that positive reviews are misleading. Despite a few loyal customers who appreciate the results, the overall sentiment leans negative due to the prevalence of complaints about product reliability and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 206 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.5 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 3.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 206 most recent reviews.
“It seems to me, products are sold, shipped, and made completely different, and customer service will never be like it...”
“I asked for an immediate refund when I received DERMAWALL or dermawave”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.6 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | — | 206 |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 3.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: DermaWand is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 1.8).
206 reviews of DermaWand. Filter by what matters to you.
I lo e this product but you have to use it every day for around 20 minutes to see results the only problem I have is that in 6 years I have had two, they only last around three years then fazzle out.
In my case the improvement is visible.
I give it 5 stars because I thought my face would never look well again. I'm a 51 year old diabetic and looked like a 75 year old. I had given up because surgery was out of the question. I decided to buy it because I saw the results in a Co worker. I really like the results I'm getting. Just being constant and patient. In only 2 weeks doing it twice a day, I've seen amazing results. People have noticed my results. I lost 40 pounds a couple of years ago, so I had a dewlap, my face was round my cheeks and eyelids were saggy. Now my face has an oval shape, my cheeks and eyebrows are not saggy. Thank you Dermawand.
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Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 60% are 1–2★.
To the ladies who say it doesn’t work ... Please you need to actually make the effort to use it everyday for several weeks . Not skipping days or the length of time. Do it as It is intended to be used . THIS product works I love it and recommend it to anyone . But like I said don’t get mad with the company or product when u don’t put in the effort.
well mine just arrived yesterday, was skeptical for sure but after playing with it for a bit on my face, I went to bed. well today I could honestly feel the differences in where I treated my face etc. the tightness in some areas over the others..... so totally was all over tonight!
I have had my Dermawand now for 6 months and I love it. I am using it every evening and its really working on my under eye and mouth line area. I suffer from heavy under eye and by using for 30 seconds under each eye i can see a difference - i look more awake and the skin is definately tighter. I use my own eye serum with the product and im really happy with my purchase.
Thank you everyone that keft a review after purchasing the Derma wand......I was just about to purchase one after seeing these adds on tv. "NO" I will NOT be buying after all, dont want to waste my hard earned money on a product that receives bad reviews. Barbara 🤔
This device doesn’t actually do anything but make a lot of noise. It creates static electricity which is the “rain” smell they describe. I felt ridiculous that I fell for their fake advertising and fake 5star reviews. In the process of returning mine now. Hoping I’m able to get my money back.
5 weeks in, and it works ladies. It works with what you've got, so if you have been taking care of your skin but hit mid-40's like me, and need extra help without spending a massive fortune, this is worth it. So, Im super happy with my Dermawand PRO. It big time improves jaw line, crows feet, forehead, skin texture, and diminishes pores. My partner, who was a non-believer, has even confirmed, he has noticed my skin glowing and improved, now I just need to convince him to do a 20 minute routine everyday. LOL
For the ladies and men who purchased the Derma Wand..I thought it amazing only if you've always taken good care of your skin..its not a miracle wand..the negative part is..when the orange Bulb blows due to normal use then its game over you cannot replace it as it's a sealed unit you will have to buy another wand..after paying £156 incl delivery I have emailed the company for their customer service care to me as a valued customer. We'll see what the response is..time to put their money where their mouth is.
Scam, theur is nothing to make you look younger or it will be all over world media.
I have been trying to receive my LumaWand since May 9, no one at this company will answer any of my inquiries concerning when I will receive it or if I can get my money back, I’ve emailed, chatted, called, no response. I can’t say how the product works but I sure know a scam when I see it. Also, I think everyone should know that trustpilot couldn’t seem to post my comments earlier, maybe they only get paid for good reviews
I bought my wand from Bed Bath and Beyond. Timely delivery, no problems. I cannot believe all the bad reviews here. This product is not a hype, nor a rip off or a scam. I believe that people are either expecting miracle results from only one use, they're not using it right, or, their skin is already tight, and therefore there's no results to be had. I've never smelled any nasty smell from this item either. Some people have not taken the CAP off thinking it is the tip. Like any system, you have to learn how to use it and give it time. This product does exactly what it says, it works! Im 56, and used to take good care of my face from my 20's to mid 40's, and then I stopped. I developed a double chin, smile lines, and loose skin on the middle of my neck (the beginning of 'turkey neck'). I started back on a good regimen about 3 weeks ago. Ive had the wand for a couple of years and slacked off. But Ive really been using it consistently now. IT IS AMAZING! I kid you not, the loose skin is gone on my neck, and the stretch marks that were there. Cheeks and under eyes are tighter with a noticeable difference. And my double chin is almost gone--this is something I didn't think would go away, and I wasn't aiming for it either--so it is an added and delightful surprise! My jawline is more defined, and chin area. This product is well worth the money; best $100 bucks I ever spent! They've come out with a Derma Wand Pro now, so I'm excited to give that a try. The original works so great, I feel and look younger, I can't imagine what the Pro will do! Remember though, if you're expecting miracles, you'll be disappointed. If you've never taken care of your skin, it will take committed time to get it in shape. It took a long time for your skin to become 'out of shape', so it will take time to get it looking younger. But it WILL happen! I use my wand about 3-4 times a week. WATCH THE VIDEO, USE A HIGHER NUMBER FOR TROUBLE AREAS AND LOWER FOR MAINTENANCE, GIVE IT TIME!
Thanks to the reviews I've just been reading seems a complete waste of time and money, isn't it strange how there allowed to advertise a unproven product such as this and get vulnerable people to buy it thinking it's the best thing since sliced bread, old saying iff it looks to good to be true it usually is, thanks for your feedback guys saved me a lot of time and money. .Jo.
Returned wand due to fact that it didn't have extra power it promised! Waiting for exchange to come it's been 2 months! My exchange # E1539593. Track.# 9534 6124 3994 0119 6483 12. Have contacted cust.serv.4xs. They keep telling me corporate office will contact me in 72 hrs. They haven't! I have a 2 yr warrantee that I paid extra for. May have to seek legal services! My husband is an attorney. Very disappointed in them I had the old wand for many yrs and enjoyed it. Their corporate office is brandstreet market.com. I have emailed them also,no response!!
I was so excited to buy one,finally I did,I don't see anything, I see more wrinkles as I've used it on my face a d neck I have more wrinkles, will not be using it anymore, I do believe all the reviews that say it doesn't work,it makes your face look worse.I made a mistake in buying it.I only hope that doing my own rice&water remedies, and scrubbing my face,will go back to normal.
I have been using the derma wand for yrs! The trick is you have to Use on a daily basis, I have a regime with it every day three minutes if not a little bit longer on level nine and my skin looks very clean clear tight I also noticed if I have I am a 50+ woman and if I have any kind of age spots or growths on my face if I hold the derma wand on it for 30 seconds a day it definitely shrinks skin disorders ,,, and makes them almost nil
DermaWand is a company that specializes in anti-aging skincare solutions, primarily offering a range of beauty devices designed to improve skin appearance by reducing lines and wrinkles. Their flagship product, the DermaWand® Pro, utilizes clinically-proven technology to lift, tighten, and smooth the skin in a convenient, at-home setting. The company also provides a subscription service through the DermaLuxe Club, which offers customers discounted recurring deliveries of their skincare products, including the DermaVital line. Targeting individuals seeking effective and accessible anti-aging solutions, DermaWand caters to a clientele interested in enhancing their youthful appearance without the need for professional spa treatments. By emphasizing affordability and ease of use, DermaWand aims to empower customers to achieve spa-like results from the comfort of their homes.
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