Sheri Lueck
1 review
Featured
Initial quote was $349
Initial quote was $349, upon confirming, this escalated to $419+. Just attempting to add a second driver by phone call involved 27 minutes on repeated holds from a rep identifying himself as Dave Anderson but with a strong foreign accent. After the fourth hold time, I asked for the manager, was told he was the senior manager (then I wonder who he was consulting?). I was asked to reverify cc info and told I wasn't confirmed, though I had a confirmation number on line. Then I was told I could have the car an hour later or earlier, but not at the 1100 requested time. What a mess. Hello Enterprise.
