Explore Learning is a UK-based educational organization that provides personalized tuition services for children aged 4 to 16. The company specializes in subjects such as maths and English, as well as preparation for key examinations like SATs, 11 Plus, and GCSEs. Tuition is offered both online and in physical centers across the country, allowing flexibility for families seeking educational support.
The company employs expert tutors who utilize adaptive learning techniques tailored to each child's individual needs. With a focus on building foundational skills and confidence, Explore Learning aims to assist students in achieving academic success throughout their educational journey. Parents looking for reliable tutoring solutions for their children will find a variety of options that cater to different learning styles and requirements.
Explore Learning has a positive customer experience.
Explore Learning receives high praise from customers, with many highlighting the positive impact on their children's confidence and enjoyment of learning. Reviewers appreciate the tailored approach to education, noting that sessions are customized to meet individual learning needs, which has led to significant improvements in their children's performance.
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The supportive and professional staff, including specific mentions of tutors like Jenna and Molly, contribute to a welcoming environment that encourages students to engage with their studies. However, some parents express concerns about the online interface, suggesting it may not foster continuous guidance effectively. Additionally, a few reviews mention the lack of Sunday sessions and the turnover of tutors as areas for improvement.
1,001 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,001
100%
-0.1
● Low
4.7 / 5 overall
=
1,001 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6▼ 0.1
12-month avg
4.6
All-time
4.7
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.0
10
Sep 24
4.5
35
Oct 24
4.7
18
Nov 24
4.6
25
Dec 24
4.7
25
Jan 25
4.5
33
Feb 25
4.8
21
Mar 25
4.7
41
Apr 25
4.4
27
May 25
4.6
46
Jun 25
4.5
25
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 457 positive reviews
Customer service22%
100 mentions
Helpful support17%
76 mentions
Friendly staff14%
62 mentions
Professionalism7%
34 mentions
“Great facility, fantastic support, flexible, learning is tailored to the individuals need and ability”
On “Customer service” · Jun 23, 2025
Top complaintsof 33 negative reviews
Customer service42%
14 mentions
Refund18%
6 mentions
Cancellation15%
5 mentions
Charges12%
4 mentions
“Terrible customer service and also some terrible tutors you need to be very selective with who you are given”
On “Customer service” · May 16, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
Overall rating and review count for this company and similar companies
My daughter loves going to her Explore learning sessions. Her overall confidence has improved significantly, especially in Maths. She has a great rapport with her tutors and looks forward to her weekly sessions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sweta and Georgia run a excellent team.
My son's tutor Oliva is amazing, she is patient, intelligent, and is able to teach in a very professional manor.
I would recommend The Wolverhampton team
The Home Maple Team of Explore Learning is the best!!!
My 16 yrs old son has been attending Explore learning since he was year 5 at primary .
He was diagnosed recently with OCD and inattentive ADHD and stopped attending school.
The online Explore at Home Maple team ( Ella, Zoe & Rachel ) has been very understanding, supportive and flexible with the sessions, allowing him to maintain accessing learning in the hardest times.
Im ever so grateful to them. Thank you Home Maple team!!!
Our son Andreas has evolved a lot since he has been going to Explore learning, we are very pleased with the teachers and the whole team there, they are professional and very good at what they do. Yesterday we had parents evening and Andreas's teacher told me that Andreas is one of her best students in math, thanks to the teachers at Explore learning. Thank you very mult❤️❤️❤️
My daughter Mila grew up with Explore Learning, which became much more than just a tutoring platform. The tutors are incredible, and the learning resources are excellent. Thanks to this wonderful experience, Mila not only achieved the highest marks in her SATs but also passed all three 11+ exams she took, earning a place at the best grammar school in our region.
Mila joined Explore Learning at the age of 5, and over the years, she has made remarkable academic progress. More importantly, she has grown in confidence and developed a love for learning. I highly recommend this platform to anyone who struggles with learning or wants to excel beyond the school curriculum. Thank you Explore Learning!
From the first meeting with Rhys and his team they made us feel incredibly welcome and heard. Our son has been needing some additional support in maths and English which we felt he wasn't getting at school. From the start our son has been excited to attend each week and is progressing fantastically. I also can see how he is progressing on the online portal and having the regular check ins ensures that anything we are concerned about or where school or our son have highlighted struggles, the centre will work on these issues with our son. I can't praise them highly enough. I just wish we had started our journey with them sooner.
Wonderful Experience at Explore Learning
My daughter has been attending Explore Learning since September 24, and I couldn't be more pleased with her progress. She absolutely loves the drop-in sessions and thrives with her independent study. Since she started, her confidence in her abilities has soared, and she has improved significantly. The support from the team has been exceptional.
One of the highlights for her is getting to see her favourite tutor, Thuksha, at the Cheltenham centre. She looks forward to each session and always recounts her session at the end, knowing she'll also get to spend time with her friends. The positive, safe, and conducive environment at Explore Learning motivates her to keep pushing herself and achieving new heights.
Thank you, Explore Learning, for creating such a nurturing and inspiring place for my daughter!
Our Daughter had been experiencing some difficulty and was low on confidence with Maths & English, Beth and her amazing confidence inspiring tutors at Cheltenham quickly identified where best to assist and develop our daughters interest and understanding of these often tricky subjects,
With there progressive learning platform backed up alongside first class support and ongoing reviews this is a journey we would recommend to any parents or guardians who feel some extra support would be of benefit
Compared to where she was a year ago our Daughter is no longer nervous or hesitant to ask questions, she loves attending her sessions and her teachers have also noted her considerable improvement.
Sofia started her learning journey with Explore learning in October. Since then her maths and english are improving and the teacher's from the school noticed.
She is more confident. Her tutor is Elaine, she love so much,how she explains the questions, she is always kind,funny and nice. Sofia says:"She is the best tutor ".I saw a huge progress from Sofia. She is so happy when she is having her lessons with Elaine.
Also, a huge thank you for Sam, for explaining everything and for every support.
The tutors (Zoe and Marie) who tutor my 11 year old are exceptional. They both understand working with her (she is autistic) and get that she may learn in a different way. They go out of their way to assist and support.
Well done !
The team back at the branch in Leamington Spa are also very supportive of the family. thank you.
Explore Learning is a UK-based educational organization that provides personalized tuition services for children aged 4 to 16. The company specializes in subjects such as maths and English, as well as preparation for key examinations like SATs, 11 Plus, and GCSEs. Tuition is offered both online and in physical centers across the country, allowing flexibility for families seeking educational support.
The company employs expert tutors who utilize adaptive learning techniques tailored to each child's individual needs. With a focus on building foundational skills and confidence, Explore Learning aims to assist students in achieving academic success throughout their educational journey. Parents looking for reliable tutoring solutions for their children will find a variety of options that cater to different learning styles and requirements.