Falai is an online community platform designed to empower users by allowing them to share their opinions and experiences through surveys. By participating in these surveys, users can earn financial rewards, making their feedback valuable to both the platform and the businesses seeking insights. The company aims to connect consumers with major Brazilian companies that are eager to understand customer perspectives to enhance their services, products, and overall customer experience. With a user-friendly registration process, Falai invites individuals to join its growing community of over 2 million members. Participants can accumulate rewards by engaging in various surveys, which contribute to shaping the landscape of customer feedback. The platform operates transparently, ensuring users can easily redeem their earnings. Falai serves a dual purpose by benefiting consumers and providing businesses with critical insights to improve their offerings.
Reviewers express a mixed sentiment about Falai, highlighting both positive experiences and significant frustrations. Many customers appreciate the company's reliability in payments, noting that it "paga certinho" and that they have successfully withdrawn funds after completing surveys.
The speed of payment processing, typically around 10 business days, is also mentioned positively. However, critical feedback focuses on the website's functionality and customer support. Several users report issues with the site, including receiving closed surveys and a lack of response from support when problems arise. Additionally, some consumers feel misled about payment timelines and express dissatisfaction with the survey qualification process.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 14 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 5.0 | 1 |
| Mar 24 | 4.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | 1.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 4.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 1.8 out of 5 (poor) | — | 14 |
| 3.3 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +213% | 216 |
Bottom line: Falai is #4 of 5 on overall rating in this group. On website & app, Terraboost Media scores higher (4.2 vs 1.8).
14 reviews of Falai. Filter by what matters to you.
Eu fiz uma pesquisa, conforme as diretrizes da empresa. Consegui atender os requisitos pra ganhar o valor, que eles pág. Porém, informar que seria depositado nesse mês de outubro, visto que fiz a pesquisa em setembro. Até agora não recebi nada. P isso tô dando 2 estrelas.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 36% are 1–2★.
Falai is an online community platform designed to empower users by allowing them to share their opinions and experiences through surveys. By participating in these surveys, users can earn financial rewards, making their feedback valuable to both the platform and the businesses seeking insights. The company aims to connect consumers with major Brazilian companies that are eager to understand customer perspectives to enhance their services, products, and overall customer experience. With a user-friendly registration process, Falai invites individuals to join its growing community of over 2 million members. Participants can accumulate rewards by engaging in various surveys, which contribute to shaping the landscape of customer feedback. The platform operates transparently, ensuring users can easily redeem their earnings. Falai serves a dual purpose by benefiting consumers and providing businesses with critical insights to improve their offerings.
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