Easy to book
Easy to book, easy to confirm.Yeah

Guest Reservations is an independent booking service that specializes in the travel and tourism sector, offering access to over 100,000 hotels worldwide. The company provides travelers with the opportunity to search for and book accommodations at competitive rates, comparable to those available through larger travel agencies or directly from hotels. By aggregating hotel deals from various sources, Guest Reservations aims to streamline the booking process for its users. Targeting a diverse clientele that includes leisure and business travelers, Guest Reservations prioritizes user-friendly navigation and a wide selection of properties in popular destinations, such as Las Vegas, New York City, and Miami. With a focus on providing a comprehensive range of hotel options, the company caters to individuals and families alike, ensuring that customers can find suitable accommodations for their travel needs.
Reviewers generally find Guest Reservations to be a user-friendly platform, with many praising the easy and quick booking process. Customers appreciate the straightforward navigation and the efficiency of making reservations, often describing their experiences as "so easy it was scary." However, a significant number of complaints arise regarding pricing discrepancies, with several consumers noting that the final charges exceeded the rates initially advertised, sometimes by over $70.
Additionally, issues with cancellation fees being as high as 50% of the price have left some users frustrated. While the booking experience is often highlighted as a positive aspect, the concerns about hidden fees and pricing transparency detract from the overall satisfaction. Overall, the sentiment leans positive, but the pricing issues warrant caution.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to book, easy to confirm”
“Price charges was over $70 more than the rate selected”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 2.4 out of 5 (poor) | 2.1 out of 5 (poor) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.8 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Guest Reservations is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 2.1).
60 reviews of Guest Reservations. Filter by what matters to you.
9 months ago
Price charges was over $70 more than the rate selected.
9 months ago
Easy booking with guest reservations.
9 months ago
Good, the booking process was delayed and almost made me rebook
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Price charges was over $70 more than the rate selected.
Easy booking with guest reservations.
Good, the booking process was delayed and almost made me rebook
Hotel services
So easy it was scary
The rate charged is not what was shown in the ad.
Quick and easy!
Thanks, needed a quick transaction.
Easy to reserve
Good the hotel
This is a scam wesbite that inserts themselves between the legit hotel website and you - the customer. They don't show you ahead of time that there will be a service fee in hundred of dollars above the price they show you per night. You won't be able to get ahold of their customer service, you can't easily cancel even within a couple of hours, even if you made a mistake. Be aware - this is a scam!
This company is an aggressive predatory opportunist strategy to capture and hold financial hostage to unsuspecting customers. I thought I was booking with the hotel directly. This reservation was made in the midst of a dangerous storm in my city. Both myself and the hotel manager were on hold one hour each trying to get the last night cancelled due to the storm and each of us were promised it would get taken care of. Instead I got the full bill. DO NOT BOOK WITH THEM!! Book directly with your hotel.
Super perfect
Guest Reservations is an independent booking service that specializes in the travel and tourism sector, offering access to over 100,000 hotels worldwide. The company provides travelers with the opportunity to search for and book accommodations at competitive rates, comparable to those available through larger travel agencies or directly from hotels. By aggregating hotel deals from various sources, Guest Reservations aims to streamline the booking process for its users. Targeting a diverse clientele that includes leisure and business travelers, Guest Reservations prioritizes user-friendly navigation and a wide selection of properties in popular destinations, such as Las Vegas, New York City, and Miami. With a focus on providing a comprehensive range of hotel options, the company caters to individuals and families alike, ensuring that customers can find suitable accommodations for their travel needs.
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