Easy to use,
Easy to use,

Guest Reservations is an independent booking service that specializes in the travel and tourism sector, offering access to over 100,000 hotels worldwide. The company provides travelers with the opportunity to search for and book accommodations at competitive rates, comparable to those available through larger travel agencies or directly from hotels. By aggregating hotel deals from various sources, Guest Reservations aims to streamline the booking process for its users. Targeting a diverse clientele that includes leisure and business travelers, Guest Reservations prioritizes user-friendly navigation and a wide selection of properties in popular destinations, such as Las Vegas, New York City, and Miami. With a focus on providing a comprehensive range of hotel options, the company caters to individuals and families alike, ensuring that customers can find suitable accommodations for their travel needs.
Reviewers generally find Guest Reservations to be a user-friendly platform, with many praising the easy and quick booking process. Customers appreciate the straightforward navigation and the efficiency of making reservations, often describing their experiences as "so easy it was scary." However, a significant number of complaints arise regarding pricing discrepancies, with several consumers noting that the final charges exceeded the rates initially advertised, sometimes by over $70.
Additionally, issues with cancellation fees being as high as 50% of the price have left some users frustrated. While the booking experience is often highlighted as a positive aspect, the concerns about hidden fees and pricing transparency detract from the overall satisfaction. Overall, the sentiment leans positive, but the pricing issues warrant caution.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to book, easy to confirm”
“Price charges was over $70 more than the rate selected”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 2.4 out of 5 (poor) | 2.1 out of 5 (poor) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.8 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Guest Reservations is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 2.1).
60 reviews of Guest Reservations. Filter by what matters to you.
Easy to use,
Was easy to use
I just booked s hotel through this site and they charged me more than double than the price that was shown to me. No refund possible. Full scam.
Problem with online.
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Easy checkin.
Buon giorno hotel bello servizio pessimo e attenzione a prenotare perché mi è stato addebitato su la carta credito visa 406 $ per 1 notte e io avevo riservato con pagamento a arrivo prezzo 289 compreso tax pensavo che le 406 era come deposto e quando facevo cek hout mi ridavano la differenza ho chiamato e chiesto in hotel nessuno mi risponde questo è un fraude stai attenti a prenotare 😡😡😡
easy reservation
This site added additional charges to the hotel room reservation which it did not notify me of at the time of booking
Worked out of the box
I wanted to reserve a hotel room on their website and I saw a great offer at 54 Euros but when I confirmed the booking they charged me 79 Euros. They said in the email that they added about 5 Euros for tax recovery charges and 20 Euros for service fees of which they said nothing in the original offer. I think it's not fair, even borders on a scam. I asked for cancellation of the booking.
Rate seems to have changed, original $716.22
fast and easy
great price easy to use
Fast and easy
Very easy to make a reservation.
Simple, straight forward. Spent 5mins to complete.
rate is pretty high
Quick and easy.
Guest Reservations is an independent booking service that specializes in the travel and tourism sector, offering access to over 100,000 hotels worldwide. The company provides travelers with the opportunity to search for and book accommodations at competitive rates, comparable to those available through larger travel agencies or directly from hotels. By aggregating hotel deals from various sources, Guest Reservations aims to streamline the booking process for its users. Targeting a diverse clientele that includes leisure and business travelers, Guest Reservations prioritizes user-friendly navigation and a wide selection of properties in popular destinations, such as Las Vegas, New York City, and Miami. With a focus on providing a comprehensive range of hotel options, the company caters to individuals and families alike, ensuring that customers can find suitable accommodations for their travel needs.
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