Discount advertised wro g
The discount was supposed to be $25 and only gave me $15 off

Guest Reservations is an independent booking service that specializes in the travel and tourism sector, offering access to over 100,000 hotels worldwide. The company provides travelers with the opportunity to search for and book accommodations at competitive rates, comparable to those available through larger travel agencies or directly from hotels. By aggregating hotel deals from various sources, Guest Reservations aims to streamline the booking process for its users. Targeting a diverse clientele that includes leisure and business travelers, Guest Reservations prioritizes user-friendly navigation and a wide selection of properties in popular destinations, such as Las Vegas, New York City, and Miami. With a focus on providing a comprehensive range of hotel options, the company caters to individuals and families alike, ensuring that customers can find suitable accommodations for their travel needs.
Reviewers generally find Guest Reservations to be a user-friendly platform, with many praising the easy and quick booking process. Customers appreciate the straightforward navigation and the efficiency of making reservations, often describing their experiences as "so easy it was scary." However, a significant number of complaints arise regarding pricing discrepancies, with several consumers noting that the final charges exceeded the rates initially advertised, sometimes by over $70.
Additionally, issues with cancellation fees being as high as 50% of the price have left some users frustrated. While the booking experience is often highlighted as a positive aspect, the concerns about hidden fees and pricing transparency detract from the overall satisfaction. Overall, the sentiment leans positive, but the pricing issues warrant caution.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to book, easy to confirm”
“Price charges was over $70 more than the rate selected”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 2.4 out of 5 (poor) | 2.1 out of 5 (poor) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.8 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Guest Reservations is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 2.1).
60 reviews of Guest Reservations. Filter by what matters to you.
The discount was supposed to be $25 and only gave me $15 off
It went smoothly
Unable to easily change reservation date. Had to cancel and re-book.
hat alles prompt funktioniert, freundlich
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Fast and easy
First try did not go through. Had to redo the whole process.
Easy to make reservation
easy to book a stay
Relatively easy to book
quick and easy
The booking was timely and convenient
Quick and easy. Price affordable.
Easy to navigate! Loved it!
it was easy. I will not arrive until early wednesday morning 7AM ish so I booked tuesday so I can get in early to clean up after long flight. Thank you.
All good and looking forward to our stay in May
I had to put the reservation in twice to get it to work.
Hebben een reservatie gedaan via Guest Reservations omdat we verkeerdelijk dachten dat we op de website van het hotel zaten. We moesten bovenop de prijs van het hotel 1692 EUR service fee betalen ongeveer 23 % van de prijs van het hotel
Guest Reservations is an independent booking service that specializes in the travel and tourism sector, offering access to over 100,000 hotels worldwide. The company provides travelers with the opportunity to search for and book accommodations at competitive rates, comparable to those available through larger travel agencies or directly from hotels. By aggregating hotel deals from various sources, Guest Reservations aims to streamline the booking process for its users. Targeting a diverse clientele that includes leisure and business travelers, Guest Reservations prioritizes user-friendly navigation and a wide selection of properties in popular destinations, such as Las Vegas, New York City, and Miami. With a focus on providing a comprehensive range of hotel options, the company caters to individuals and families alike, ensuring that customers can find suitable accommodations for their travel needs.
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