Haymarket Media Group is a leading organization in the events and entertainment sector, renowned for its extensive portfolio of over 70 market-leading titles. The company specializes in providing high-quality content, including awards, conferences, podcasts, and tailored services for its partners. With a team of approximately 1,300 professionals, Haymarket is dedicated to serving specialist audiences across various industries, ensuring that their content is both relevant and impactful.
The company operates on a global scale, with a presence in key markets including the US, Canada, UK, Germany, Netherlands, India, Singapore, and Hong Kong. Haymarket Media Group's commitment to quality and innovation has positioned it as a trusted partner for businesses looking to engage with targeted audiences effectively. By achieving B Corp certification, the company demonstrates its dedication to social and environmental responsibility, further enhancing its reputation in the media landscape.
Haymarket Media Group has a poor customer experience.
Reviews for Haymarket Media Group reveal a predominantly negative sentiment, with many customers expressing frustration over service issues and deceptive practices. Multiple reviewers describe the company as "awful," citing unresponsive staff and difficulties in obtaining promised products, such as subscriptions and databases that contain outdated content.
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Complaints about unauthorized charges and poor customer service are prevalent, with one customer warning others not to share credit card details. However, a couple of reviews highlight positive experiences, praising the company's responsiveness and the quality of their news content. Despite these few commendations, the overwhelming majority of feedback points to significant dissatisfaction. Overall, consumers largely view Haymarket Media Group unfavorably.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.0
9
100%
—
● Not enough data
2.0 / 5 overall
=
9 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2024.
Last 3 months
1.0
12-month avg
1.3
All-time
2.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 23
1.0
1
Oct 23
—
0
Nov 23
—
0
Dec 23
—
0
Jan 24
2.0
1
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
Top complaintsof 7 negative reviews
Payment issues43%
3 mentions
Customer service29%
2 mentions
Refund29%
2 mentions
Response time29%
2 mentions
“Please avoid this company”
On “Payment issues” · Jul 14, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Please avoid this company. I paid hundreds of pounds for a database from this company. Much of the content was out of date and obsolete. They then said they were transitioning everyone that purchased... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Please avoid this company. I paid hundreds of pounds for a database from this company. Much of the content was out of date and obsolete. They then said they were transitioning everyone that purchased the database to a new product (which I didn't want) or could offer a partial refund. I haven't received a refund. Customer Services is awful - clearly the staff are as fed up as the customers.
Was offered a free mag for practical caravan, so called up to order it. The lady i spoke to told me i could have 2 other for £3 so i accepted this.
I have received just 1 magazine and now they have taken £42.99 from my account without my permission and without any notice.
I emailed them this morning but judging by other reviews i'm not expecting a response.
I have had 1 magazine and paid £42.99 when i was expecting 3 for £3. Absolutely disgusting
Took out a subscription to Autopsport which I paid for a year by card. Never received the 1st issue so called, and they claimed the payment hadn't been processed, and they would sort it and email me back. I have waited a week without reply, so tried to email them and also no reply. Joke of a service if you ask me!!! I will be calling them to complain and claim a refund!!
Ever since i made the mistake to buy a subscription from this webpage i have been bombarded with spam. They claim they have removed my data but it is a clear lie.
It makes me very nervous to know that these guys have my credit-card information when it is clear that you can not trust them even with an e-mail address without them misusing it.
Haymarket Media Group is a leading organization in the events and entertainment sector, renowned for its extensive portfolio of over 70 market-leading titles. The company specializes in providing high-quality content, including awards, conferences, podcasts, and tailored services for its partners. With a team of approximately 1,300 professionals, Haymarket is dedicated to serving specialist audiences across various industries, ensuring that their content is both relevant and impactful.
The company operates on a global scale, with a presence in key markets including the US, Canada, UK, Germany, Netherlands, India, Singapore, and Hong Kong. Haymarket Media Group's commitment to quality and innovation has positioned it as a trusted partner for businesses looking to engage with targeted audiences effectively. By achieving B Corp certification, the company demonstrates its dedication to social and environmental responsibility, further enhancing its reputation in the media landscape.