inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising. The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.
InCruises receives a mix of feedback from its members, with a notable portion expressing dissatisfaction. Many reviewers highlight positive experiences, emphasizing how the club has enabled them to travel more affordably and enjoy multiple cruises, with some members celebrating numerous trips over the years.
However, a significant number of complaints focus on issues related to customer service and transparency. Consumers report feeling misled about the membership terms, with claims of losing substantial amounts of money and facing difficulties accessing their funds. Others describe the experience as frustrating, citing a lack of support when trying to book cruises. While some customers appreciate the travel opportunities provided, the negative sentiments regarding financial practices and customer service overshadow the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,002 | 100% | +0.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 9 |
| Sep 24 | 3.5 | 8 |
| Oct 24 | 1.6 | 7 |
| Nov 24 | 1.9 | 11 |
| Dec 24 | 2.6 | 5 |
| Jan 25 | 2.1 | 14 |
| Feb 25 | 2.8 | 18 |
| Mar 25 | 4.4 | 58 |
| Apr 25 | 4.7 | 52 |
| May 25 | 2.2 | 10 |
| Jun 25 | 4.7 | 243 |
| Jul 25 | 2.0 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Iv been a member of InCruises since 2022, I have found the savings and monthly contribution brilliant, i finally book...”
“Without warning, the rules changed to monthly payments, which didn’t work for us”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | +63% | 1,002 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: inCruises is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 1.3).
500 reviews of inCruises. Filter by what matters to you.
I’ve been in the club for two years. I’ve taken two cruises, and I’m about to go on my third. I feel very happy to be part of this amazing travel club. I save money, travel more, and have discovered beautiful places. I really like the savings method and the great variety of cruise options and destinations.
I joined inCruises thinking it was a great way to save for future cruises, paying $100 every month as part of their membership program. For every $100, they added a $100 bonus, and over time, I had accumulated $2,600 in my account. Last month, they completely wiped my balance, claiming I "missed a payment"—yet I never received any bill, reminder, or notification. I was never given a chance to fix the issue, and they simply erased all the money I had invested. Their support was useless and unhelpful, refusing to reinstate my funds or provide any fair resolution. This company operates like a scam, luring people in with the promise of doubling their money but enforcing shady, unfair policies that make it impossible to actually use the funds. Their model is more about recruitment than real travel savings, and they will take your money without hesitation. STAY AWAY! If you're considering joining inCruises, DON’T—you’ll likely end up losing your money just like I did.
Empeze mis ahorros en julio de 2024 y por 6 meses pague cumplidamente. En enero de este año mi esposo y yo nos quedamos sin trabajo y eso afecto duramente nuestra economia en el hogar, por lo tanto no pudimos continuar ahorrando. Hoy, me comunico con la compañia informando mi situacion y que no puedo continuar ahorrando, pero me gustaria saber como puedo hacer para utilizar mis ahorros mas adelante cuando mi economia mejore un poco. Para sorpresa mia, de mi saldo total ahorrado $600, solamente puedo utilizar un porcentaje para cualquier servicio que vaya utilizar, por ejemplo, si voy hacer una reserva en un hotel y este me cuesta $600, solamente puedo utilizar el 10% osea $60 y puedo ir gastando el saldo poco a poco en futuras reservas. Otro ejemplo que ellos me dan es que si quiero tomar un crucero de $6,000 lo puedo hacer y puedo utilizar todos mis ahorros (obviamente, es el 10%) pero como voy a viajar si estoy sin trabajo, no puedo pensar en viajar. Conclusion, NO puedo utilizar el 100% de lo que ahorre, sino poco a poco. Me siento un poco molesta con esta situacion, porque esta "clausula" no te la dicen desde el principio y la excusa es que "es mucha informacion para decirla en la presentacion" creo personalmente, que este tipo de informacion es sumamente importante tenerla clara desde el principio para que "socios" o futuros socios como nosotros no se lleven este tipo de sorpresas en un futuro.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ich bin seit Ende 2020 Mitglied bei inCruises und nutze meine Mitgliedschaft seitdem regelmäßig. In den letzten Jahren habe ich über den Club zahlreiche Kreuzfahrten, Hotels und mittlerweile auch Ausflüge gebucht – und ich kann ehrlich sagen, dass mir das Reisen dadurch viel leichter und erschwinglicher geworden ist. Ohne inCruises hätte ich Kreuzfahrten wahrscheinlich immer als zu teuer und unerreichbar angesehen. Aber durch das clevere System, bei dem die Mitgliedsbeiträge verdoppelt werden, wird das Budget fürs Reisen größer – und genau das motiviert mich, noch öfter zu verreisen. Dazu habe ich durch den Club (die Clubgemeinschaft) wunderbare Menschen kennengelernt, mit denen echte Freundschaften entstanden sind. Was mir allerdings beim Lesen einiger negativer Bewertungen auffällt, ist das viele Missverständnisse entstehen, weil manche Mitglieder anscheinend ihre Mitgliedschaftsvereinbarungen nicht genau lesen oder das System nicht richtig verstehen. Das führt leider dazu, dass falsche Informationen verbreitet werden. Zum Beispiel verbrennt hier niemand Geld: Wenn man seine Mitgliedschaft/ sein Abo nicht mehr nutzt/zahlt, werden die Beiträge auf ein inaktives Konto übertragen – und man kann einen Teil davon weiterhin für Reisen nutzen, auch ohne aktiv zu bleiben. Ein weiteres Missverständnis, das mich wirklich stört, ist, wenn unabhängige Partner von inCruises falsche Versprechungen machen und den Eindruck erwecken, man könne hier „kostenlos“ reisen. Das stimmt so nicht. Wer sich als Partner engagiert und den Rang „Marketing Director“ erreicht, kann Prämienpunkte nutzen, um eine Kreuzfahrt komplett zu bezahlen. Aber auch das ist eine verdiente Belohnung für geleistete Arbeit. Bitte geht nochmal auf euren Account & informiert euch richtig über das System! Verbesserungspotenzial sehe ich beim Buchungsportal und der Zahlungsabwicklung – hier könnte es benutzerfreundlicher werden. Trotzdem bin ich insgesamt sehr zufrieden und habe dank inCruises schon unglaublich schöne und günstige Urlaube erlebt. Absolute Empfehlung!
InCruise es un fraude total. Hay muchas limitaciones a la hora de hacer tu reservación te dan a escoger los peores cuartos y te cobran mucho dinero y aparte te quitan tus puntos. Ósea que prácticamente estas pagando doble. Mejor guarda tu dinero haz tu reservación directamente con la línea de cruceros y evítate un dolor de cabeza. Esa compañía no tiene ni un número de teléfono a donde puedas pedir ayuda. Obligatoriamente tienes que hacer todo por email y buena suerte si te contestan yo llevo 3 días esperando respuesta porque su página web es muy difícil de entender. Mi recomendación es que no agarres la membresía.
Wir haben eine sehr negative Erfahrung mit inCruises gemacht. Uns wurde versprochen, dass wir kostenlos reisen können, wenn wir fünf Freunde mitbringen. Das ist eine Lüge. Sie müssen trotzdem 50% Ihres Geldes bezahlen. Das Reisen ist teuer und oft unrentabel. Wenn Sie den Vertrag kündigen möchten, erhalten Sie das gezahlte Geld nicht zurück, denn es handelte sich nicht um Ersparnisse, sondern um eine Art Clubbeitrag. Ein totaler Betrug. Wir haben gerade 1.200 Euro verloren.
No te firmes es una pérdida de dinero y tiempo.. Empezaron con buenas ofertas solo para enganchar te a la idea de que a los 49 meses podías usar 100% de tus ahorros por haber sido un miembro fiel a tus pagos . Todo era un engaño para ellos crecer como empresa y acumular grandes interés en el banco con todos los ahorros de miles de miembros que había esperando los 49 meses para usar el 100% . Cuando me llegó el momento tan esperado ya yo tenía 10,000.00 en puntos de los cuales 5,000.00 pagué de mi bolsillo mes a mes siendo fiel y 5,000.00 de ellos en Puntos que me aportaban al yo aportar 100.00 al mes ellos colocaban 100.00 como recompensa a mi fidelidad . Que pasó llegó la pandemia de covid2019 y me decían que hiciera mis reservaciones rápido para que usara el 100% pero como iba a reservar si estábamos mundialmente con un virus . Y saben qué pasó . Lo que jamás pensé que ellos fueran hacer cambiaron las políticas de la membresía y ya no podía usar el 100% . Y ya luego cuando por fin se calma lo de la pandemia decido reservar pero ya no cualificaba para los puntos de ellos tenía que usar solo mi aportación. Totalmente desilusionada, todo fue un enganche para ellos crecer como multiniver .Han cambiado su membresía 4 veces y cada vez está más difícil poder usar mis puntos porque ahora tenemos que poner más dinero nosotros los miembros que lo que nos dejan usar de nuestros ahorros . Y para completar si ya no quieres seguir lo pierdes todo ellos no te devuelven nada . Al final todo era mentiras para ellos crecer y cuando crecieron se olvidaron de los miles de miembros que si los ayudaron a empezar pagando corrido por 49 meses para tener el 100% de uso para ya luego cambiar todo a su beneficio y ya no les importaba nuestra fidelidad de miembro. Totalmente decepcionada . No te firmes se aprocharon de tu fidelidad para luego desecharte .
Sehr sehr negative Erfahrung, ärgere mich immer noch, nur incruises verdient, sie haben überhaupt keine Vorteile durch den Club. Man ist gebunden. Seite ist total veraltet , booking.com hatte so eine Webseite von 20 - 15 Jahren. Sie sagen wenn sie z.b 100 Euro jeden Monat einzahlen, kriegen sie 200 Punkte gutgeschrieben, aber die Reise die sie woanders für 4000 Euro zahlen, kostet bei den 6600 Euro , sie sagen sie bieten Preis Anpassungsgarantie, aber in Wirklichkeit musst Du 6600 Euro zahlen und weil du woanders diese Reise für 4000 Euro gefunden hast, kriegst Du für deine nächste Reise 2600 Punkte gutgeschrieben, also man gewinnt da gar nichts. Und wenn man kündigen will, oh Gott. Man kriegt sein Geld nicht zurück, deine Punkt erloschen auch , nur das Geld was du eingezahlt hast bleibt und du kannst es für eine Reise verwenden und wieder was überteuertes kaufen
Sono felice di lasciare un Feedback super positivo ad Incruises . Io e la mia famiglia ci siamo trovati benissimo con Incruises,. Grazie ad Incruises siamo riusciti a fare 5 crociere ,con agevolazioni molto vantaggiose, agevolazioni che mi sarei sognato di trovare nelle agenzie di viaggio "classiche".
da più di 4 anni sono con Incruises, ho aiutato centinaia di persone a fare la crociera, risparmiando centinaia di euro. si, Incruises un sistema diverso dal agenzia ma alle famiglie non interessa dove prenotano ma intanto possono fare questa esperienza e perchè no, risparmiare!!! INCRUISES ESISTE DA 10 ANNI IN TUTTO !!
ES UNA ESTAFA....cuando empecé en 2019, la condiciones eran muy buenas y con opción de ir ahorrando y además te bonificaban el doble, pero ya han cambiado 2 veces más la membresia como la llaman ellos y cada día peor, LO QUE NO TE CUENTAN, es que a los dos meses si no puedes pagar no solo pierdes los puntos o bonificacion que ellos te dieron si no lo que tú ahorrarte también, lo que te contestan es que tienes que ser responsable, es para viajar y ocio hay prioridades y que te quiten lo que llevas años ahorrado con el cuento que si te vuelves a activar lo tienes en otra tarjeta la cual solo te deja usar como máximo un 17%, solo te dicen las ventajas y en redes lo maravilloso, pero en mi caso que tenía 3971 y lo pierdas todo cuando yo de ese dinero he dado la mitad ( la otra es la bonificacion) y que no puedas retirarte sin perder nada por que te obligan a estar activo cuando compras un viaje o te amenazan con un correo que si no pagas en 5 días te cancelan tu reserva.
Avoid InCruises – Do not join at all!!! I signed up in November 2024, completely without research, for the purpose of traveling. After researching for a while, my suspicions were justified. In fact, when I signed up, I had not read the company's membership agreement and had not familiarized myself with its terms and conditions. I just registered and became a member based on what my friend said. A few days later I looked at the contract and found that the amount I paid was refundable within 14 days, any amount paid after that period was non-refundable. For this reason, I wrote a letter about the cancellation of the membership, I asked that my registration be canceled and the amount I paid be returned. At that time, they asked me to withdraw the application, to continue, it will be fine. I was deceived by something, I made a mistake. After paying for an additional month, I decided not to pay. I wanted to book a domestic hotel using the full amount I paid. However, they did not allow, they said that they could give a discount of 17%. When they asked for my money, they refused to return it citing the membership agreement. We have had many correspondences with the representatives of the company. I asked some questions but didn't get full answers. Here's the process: The company takes real dollars from you, gives you cruise dollars. Without selling any goods or services. They see people as a real product, new members are considered a product for them. After paying, there are no real dollars left in your account. In each case, the main amount and bonus points must be calculated separately and must remain in this form in the personal cabinet. They claim that the company is a membership program that offers exclusive rewards for timely payments. What is a membership program? Most of the people who join it do not join it to join the membership program, they consider it a tourism company and become a member. Booking.com, tripadvisor.com, etc. It is not a company. There are no ads or detailed information on any social network. Despite having pages on social networks, there are few people who like and comment on them. What are their goals in operating in such a secret, unadvertised manner? I believe that for these reasons, the company's activities should be investigated by the relevant institutions of each country and their activities should be assessed. As in Posha. Thus, in Poland, pyramid schemes are prohibited by the law on "Nieuczciwe praktyki rynkowe" (Unfair market practices). If a company's income is derived primarily from membership fees or recruiting new members, rather than from product/service sales, it may be classified as an illegal pyramid scheme. UOKiK's investigation into InCruises is based on this law. As of April 2023, InCruises is not accepting new members in Poland, and while maintaining travel reservations of existing members, payment is on hold. For what reasons do they not accept members? Why were they unable to successfully defend their position in Poland? Once again, I strongly advise everyone to familiarize themselves with the terms and conditions of the contract in detail before becoming a member of this company, do not be deceived!!!
dopo il sevizio di striscia i miei dubbi sono diventati realtà. Quanti si sentono fregati? quanti di voi si trovano con i soldi bloccati da anni? quanti ne hanno persi? ______________________________________ Trustpilot Ciao invisibileinnovazione, A seguito della tua recensione su inCruises, l'azienda ha richiesto ulteriori informazioni per meglio comprendere la tua esperienza. Fornisci qualche informazione aggiuntiva entro 3 giorni per consentire all'azienda di riconoscere la tua esperienza e rispondere. In caso contrario, l'azienda potrebbe ritenere la tua recensione non autentica. ______________ e si certo ritengono la recensione non autentica se non indico informazioni agiuntive. Spero venga fatta chiarezza su account non più attivi che hanno il loro soldi bloccati nella loro azienda
Avoid InCruises – A Complete Scam! I joined InCruises, and everything seemed fine—until I decided to leave due to life-changing circumstances. When I requested a refund for the monthly payments that I had made, I was shocked by their outrageous response: they outright refused to refund anything beyond the initial 14 days. This is completely unacceptable and deceptive! Nowhere was it made clear that my hard-earned money would be locked in permanently with no way to recover it if I chose to leave. They lure people in with misleading promises but conveniently hide their unfair refund policy. I strongly warn everyone to stay away from InCruises. Their practices are nothing short of a scam, preying on unsuspecting individuals with a no-refund trap. If a company truly values its customers, it wouldn’t hold their money hostage. Do not fall for their misleading offers. InCruises is not a trustworthy company, and I urge others to spread the word and avoid being scammed!
La più grande sola nell ambito dei viaggi. Meno male che Striscia la notizia vi sta' sputtanando truffatoriiiii
Crooks! do not deal with them at all! I had $1,100 on my account which they just wiped off, pocketed to themselves!
Soy de Colombia y me inscribí en esta compañía hace mas de un año, y antes te daba la opción de pagar como máximo cada tres meses para no perder los puntos al 2x1, entre a este club por esa ventaja, cosa que ya cambiaron y ahora tienes que pagar mes a mes si quieres el beneficio del 2x1, sino pagas en los 5 primeros días ya no te dan los 200 puntos de viaje y te dan máximo 60 días para no perder todo el dinero depositado… Lo peor de todo es que por problemas de salud no podré viajar nunca más, llevo pagado mas de un año mi membresía, les escribi al soporte para exponer mi caso con justificante médico y contando todo el problema para pedirles alguna posibilidad solución, ya no les pido ni reembolso ni mucho menos, pero si poder transferir la cuenta a un familiar o algo y lo único que me respondieron es que lo sentían mucho… que no podían hacer nada. Que la única opción era viajar. Y se quedaron tan tranquilos. Muy decepcionada de esta compañía.
Per il cliente che paga la membership usufruendo dei crediti raddoppiati non c’è nessun vantaggio. Anzi dirò di più, è solo una rimessa di soldi perché il costo iniziale delle cabine è maggiorato rispetto a quello esposto sui portali delle compagnie crocieristiche e di conseguenza a conti fatti non c’è nessun risparmio.Quando prenoti una Crociera non ti fa prendere nemmeno i tuoi Soldi versati su 2200 crediti su una crociera di 2200 ti fa prendere 900 crediti per prenotare deve aggiungere di tasca tua altri 1300€…..Vergognatevi
Quando mi fu proposto credevo fosse la solita agenzia di pacchetti viaggio a poco prezzo dove risparmiavi solo se partivi in date prestabilite e nelle loro strutture. Mi si è aperto un mondo. Stesse crociere e hotels che avrei comunque prenotato, a prezzi veramente mai visti. Tutto il resto è stata una bella scoperta. Unico rimpianto: non averla conosciuta prima.
Sono 2 anni e mezzo iscritta in Incruises l unico club privato di viaggiatori che ti permette un risparmio garantito per le tue vacanze 💯💥. Ringrazio la persona che me lo ha presentato, migliorando il mio stile di vita,...viaggio di più, fatto 2 crociere totalmente gratis con MSC e con Costa,mi sono creata un eccellente piano B💪🇮🇹e mi diverto un casino🌍🏝️⛴️
inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising. The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.
This profile hasn't been claimed by the business owner.
