inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising. The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.
InCruises receives a mix of feedback from its members, with a notable portion expressing dissatisfaction. Many reviewers highlight positive experiences, emphasizing how the club has enabled them to travel more affordably and enjoy multiple cruises, with some members celebrating numerous trips over the years.
However, a significant number of complaints focus on issues related to customer service and transparency. Consumers report feeling misled about the membership terms, with claims of losing substantial amounts of money and facing difficulties accessing their funds. Others describe the experience as frustrating, citing a lack of support when trying to book cruises. While some customers appreciate the travel opportunities provided, the negative sentiments regarding financial practices and customer service overshadow the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,002 | 100% | +0.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 9 |
| Sep 24 | 3.5 | 8 |
| Oct 24 | 1.6 | 7 |
| Nov 24 | 1.9 | 11 |
| Dec 24 | 2.6 | 5 |
| Jan 25 | 2.1 | 14 |
| Feb 25 | 2.8 | 18 |
| Mar 25 | 4.4 | 58 |
| Apr 25 | 4.7 | 52 |
| May 25 | 2.2 | 10 |
| Jun 25 | 4.7 | 243 |
| Jul 25 | 2.0 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Iv been a member of InCruises since 2022, I have found the savings and monthly contribution brilliant, i finally book...”
“Without warning, the rules changed to monthly payments, which didn’t work for us”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | +63% | 1,002 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: inCruises is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 1.3).
500 reviews of inCruises. Filter by what matters to you.
Azienda eccezionale!!! La membership è il vero valore aggiunto di questo club. Il miglior prezzo è sempre garantito è la possibilità di poter aiutare tante persone a risparmiare sulle proprie vacanze è una cosa bellissima
Ho conosciuto questo Club di viaggi un anno fa grazie ad un amico e da subito mi sono iscritto come partner perché ho trovato le sue condizioni veramente uniche e meravigliose e mi ritrovo a collaborare con un’azienda solidissima guidata da leader Top nel settore
Ho conosciuto questo club quasi 2 anni fa. Avendo una famiglia numerosa non avevo mai fatto una crociera prima. Ma da quando mi sono registrato in InCruises ne ho fatte già 3. Un sistema intelligente che mi consente di pagare la stessa crociera un po' alla volta mensilmente e a un prezzo finale minore. E la cosa meravigliosa è che scelgo io liberamente quale crociera fare, da MSC, COSTA, PRINCESS, VIRGIN, NORVEGIAN, ETC. InCruises mi ha cambiato la vita, semplicemente GRAZIE
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Ho scoperto questa azienda un anno fa e ho partecipato a due crociere completamente gratuite. Oltre a viaggiare, ho avuto l’opportunità di conoscere nuove persone e stringere amicizie. La consiglio vivamente!
InCruises è il miglior modo di organizzarsi vacanze e soprattutto crociere. I prezzi sono sempre inferiori a quelli di altri siti e degli stessi armatori. Chi entra da Partner è ancora più avvantaggiato poiché ottiene un risparmio maggiore e addirittura viaggia a costo zero con le crociere. Le recensioni negative sono dettate da ignoranza e malafede, a me, come a tanti che conosco bene, ha cambiato la vita, chi vuol spendere di più e chi ha intenzione di restare nella propria Comfort Zone, è libero di farlo, ma scriva verità e non sciocchezze.
"Avoid InCruises - A Complete Scam!" I was misled into signing up for a contract with InCruises, and I regret it deeply. From the start, it felt like a bait-and-switch. They make promises that seem great, but once you're locked in, it becomes clear their only concern is getting your money. There's no real support or monitoring—you're left to fend for yourself with no guidance or help from the company. The worst part? If you stop paying, you lose everything you've invested. All that money you put in? Gone, with no recourse. It's a total rip-off, and I'm warning anyone considering this to stay away. This company does not care about its customers, only about collecting payments. Do yourself a favor and avoid this scam at all costs!
Sono un partner Incruises. Su Trustpilot ho visto le uniche recensioni positive dagli stessi partner. Mi domando se è tutta verità quello che dichiarano? Quello che ho potuto riscontrare per esperienza personale è conveniente solo per i partner che hanno una qualifica di leadership. Per il cliente che paga la membership usufruendo dei crediti raddoppiati non c’è nessun vantaggio. Anzi dirò di più, è solo una rimessa di soldi perché il costo iniziale delle cabine è maggiorato rispetto a quello esposto sui portali delle compagnie crocieristiche e di conseguenza a conti fatti non c’è nessun risparmio.
Soy miembro desde el 2021, Es una buena página de viajes, he tomado 5 cruceros, en todos me ha salido por mucho menos en comparación al mercado, si necesito ayuda me guían quienes me invitaron o soporte del club. No es perfecta como nada en la vida, solo sé que sigue mejorando cada día para brindar los mejores servicios a cada uno de sus clientes
Komplette Abzocke. Achtung Finger weg. Wir haben dadurch leider sehr viel Geld verloren. Ständig neue Verträge und viel Kleingedrucktes. Man ist deren Willen und Änderungen komplett ausgeliefert.
E’ una super azienda che offre dei risparmi molto interessanti, ma soprattutto e’ molto seria. Io ho fatto 9 crociere con loro ed ho sempre risparmiato un sacco di soldi. Lunga vita ad incruises
BE AWARE PONZI SCHEME! I, like many others, have fallen victim to this fraudulent (why is it still legal???????!!!!!) scheme. As of today, I've been paying bills for almost a year, but I haven’t taken a single cruise. When I tried to book a cruise (only to get out of this trap), I found out that I can’t simply stop making payments until the actual boarding date—seven months from now! This means that no matter what, I’m losing money. The only question is how much I’m willing to give them for free. If you don’t want to throw your money into someone else’s pocket, don’t fall for it and DO NOT SIGN UP! EVER! Oh, and one more thing. Customer support completely stopped responding as soon as I tried to get more details about the different options. After wasting four hours of my work time studying the website from top to bottom, I still can’t understand why the information is presented in bits and pieces. And when you try to dig deeper, they just stop replying. UPDATE: I stopped paying, and now they’ve blocked my account! So basically, you can’t access the money you’ve already paid! It’s WORSE than a PONZI SCHEME—it’s outright FRAUD! And now that they’ve lost a customer, they’re acting like complete garbage, trying to silence my feedback. Keep in mind, there are hundreds of similar complaints, so whether or not they block mine, it’s still FRAUD (it's for you Trustpilot)!
El mismo crucero con Incruise de mi bolsillo $3,330 Cuotas ya pagadas $2,900 Cuotas a pagar $1,000 Total $7,230 Directamente con linea de crucero $2,000
"Глубоко разочарован работой InCruises и отношением к своим членам." Я являюсь участником клуба уже 6 лет, но столкнулся с рядом серьёзных проблем, которые никак не решаются: Моя первая проблема (#1057592): Пять месяцев назад я отправил запрос о возмещении разницы в цене круиза. Я приложил все доказательства (скриншоты, описание), но мне долгое время не отвечали. Я повторно обращался ещё дважды, и только после этого получил ответ. Мне сообщили, что, несмотря на то, что на счёт зачисляются удвоенные суммы (например, если я плачу 100 евро, то на счёт зачисляется 200 круизных долларов), при расчёте разницы в цене учитываются только реальные деньги, которые я вложил. То есть, те 100 евро, которые я заплатил, а не 200 круизных долларов, которые отображаются на моём счёте. Это абсолютно несправедливо, ведь я копил средства в течение трёх лет, чтобы использовать их для круиза. Однако мои друзья смогли купить тот же круиз напрямую у Princess за 1000 евро дешевле, а это оказалось даже на 150 евро ниже, чем моя "скидочная" цена через ваш клуб. К тому же, бронирование круизов через ваш клуб обязывает меня бронировать за 6-7 месяцев, но если я по каким-то причинам не могу поехать, деньги не возвращаются. На официальных сайтах круизных компаний таких ограничений нет, и цена у них значительно выгоднее. Возникает вопрос: зачем копить деньги годами через ваш клуб, если можно сразу забронировать круиз напрямую дешевле? Моя вторая проблема (#1067478): После первой проблемы я понял, что дальнейшее участие в клубе теряет смысл, и запросил выход из клуба, объяснив сложившуюся ситуацию. Однако вместо того, чтобы дать мне возможность выйти из клуба и получить возврат средств, мой запрос был проигнорирован. Более того, на моём счёте был начислен штраф в размере 1900 круизных долларов, которые списали с моего аккаунта. Я считаю такие действия абсолютно несправедливыми. Меня игнорировали, не предоставив чёткого ответа, и вместо помощи списали значительную сумму, даже не предоставив возможности урегулировать вопрос. Ваше отношение к клиентам, игнорирование обращений и закрытие тикетов без решения проблемы ставит под сомнение доверие к вашей компании. Я прошу: Рассмотреть мою ситуацию по возврату разницы в цене круиза. Вернуть штраф в размере 1900 круизных долларов. Если ответа снова не последует, я буду вынужден оставить отзывы на всех доступных площадках и обратиться в финансовую организацию, чтобы оспорить списания.
I signed up for the partnership back in 2020, I never went on a cruise with this company because I had other goals, the person who invited me promised "mountains of gold" ( before I've been on cruises , and even worked on a cruise), so, that friend from Russia who invited me to be "a partner" in this company really tried to convince me what a wonderful company it is. He assured me that I wouldn't spend a lot of time convincing people to sign up. Of course!! I spent a lot of my money on gasoline to meet people to tell them what is wonderful incruises company is ( that time I believed they honest) , spent time on endless content on social networks, etc. I spent a lot of my precious time, but no one wanted to sign up. In general, I paid for the partnership for about 2 years. They lure people in by giving you another $100 on top of your $100, but later they took all that money and appropriated your savings. This is a company of scammers under the guise of imaginary decency, that is, wolves in sheep's clothing. They treat people like their property. I can't even log into my account with my password, they don't answer my letters. They don't plan to return my money. I think the scammers should be shown on Fox News 💯‼️ They don't care that we have fires in Los Angeles, that there is a baby in the family and we need to move. They don't care about people at all! Two letters to incruises I wrote them ⬇️ Respected incruises team, I call a spade a spade, the way you do business is far from Christianity and decency. Your goal is to literally force people to go on cruises on your terms with benefits exclusively for your team! So you mean have permission to change your agreement , you give yourselves permission not to keep an agreement , to kerp your customers "on short leash", make a profit on the money of clients, and we people are not allowed even to use our own money as we want. We not even have it. Incruises team took away any rights from us, in fact, my savings already years is yours! Anything can happen to a person over the years and you are clearly interested in the "useless" investors in "trips" disappearing from the horizon and not would bother you, because you dont wanna do refunds. Respected , Provide me with documentation that specifically my written contract with you concluded till end of my life , or for how many years?! Let's to clarify the contract between incruises & me. In 2022, you changed the conditions for your clients and did not even deign to make an email newsletter to warn us about the changes & to offer sign up a new agreement for those who wish it, earlier you also changed the conditions violating your contract with your customers. On what basis and by what right did you change the terms of my contract with you without my consent and my signature confirming my consent?! Or do you consider me and my money your property?? The person persuaded me to subscribe for the purpose of earning money, explained to me how easy and simple it would be for me and like I wouldn't have to spend much of my time, which turned out to be untrue. But nevertheless I tried, but I didn't succeed. I want to get answers to my questions above. Network marketing is not for everyone, I worked for free and realized that this is definitely not my passion!! And I don't have that much time. We have a baby in our family, times are tough in Los Angeles, we have to move. I am working on starting my own business. I used to travel a lot, my favorite vacation is a week or five days intensive travel program in a group, staying in a different hotels each night. To each his own. I really hope that we will not continue to waste my and your time and that you will return my $1200 to me. I look forward to your detailed answers. Regards. 2. Hello incruises team, I see you hiding your names. Your system don’t allow me to enter to my incruises account !! I am sure you doing that. How long do you intend to play hide and seek?!⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️ Respected , Provide me with documentation that specifically my written contract with you concluded till end of my life , or for how many years?! Let's to clarify the contract between incruises & me. In 2022, you changed the conditions for your clients and did not even deign to make an email newsletter to warn us about the changes & to offer sign up a new agreement for those who wish it, earlier you also changed the conditions violating your contract with your customers. On what basis and by what right did you change the terms of my contract with you without my consent and my signature confirming my consent?! Or do you consider me and my money your property??
I have been with Incruises for almost three years and my experience is awful. When i finally decided to book a cruise, i could not use the savings, only 17% off insider price, so i had to pay from my pocket to go on a my cruise. My money is still with Incruises and I search for cruises and try to use my money, they wont let me, saying the cruise is too close or something like that. It is not fair I cannot use my savings, so what is the use of becoming a member? How do you guys manage to book a cruise?
Ein Stern ist zu viel! Reine abzocke, da ein schneeballsystem! Und das sagt schon alles! Finger weg! Die guten Bewertungen werden von Mitarbeitern, die daran verdienen geschrieben! Wenn man eine Zahlung im Monat verpasst, dann ist euer ganzes Geld weg bzw. Ihr müsst zu überteuerten Preisen eine Kreuzfahrt buchen und dürft von eurem eingezahlten Geld nur einen Bruchteil einsetzen!
Grazie a questa compagnia sono riuscita non solo io a viaggiare in crociera ma anche portare tutta la mia famiglia in 15 persone e tantissimi gruppi di amici !!
llevo 6 años como miembro del club y solo tengo palabras de agradecimiento, he podido hacer 10 cruceros y tengo el nº11 reservado para ir a Asia, he estado en Alaska, Islas griegas, Norte de Europa, Italia, Canada y muchos destinos más. Si no hubiera conocido Incruises, estoy segura de que no hubiera sido posible. Gracias INCRUISES
inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising. The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.
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