CrowdTrust is a review platform designed to facilitate consumer feedback and rating of businesses across various sectors. It allows users to share their experiences, insights, and opinions about products and services, helping other consumers make informed purchasing decisions. The platform serves a diverse customer base, including individual consumers seeking trustworthy recommendations and businesses looking to enhance their reputations through customer engagement and feedback.
By offering a space for honest reviews, CrowdTrust aims to build a community of transparency and accountability in the marketplace. The platform harnesses the power of user-generated content to provide valuable insights, enabling consumers to navigate their choices effectively. As a digital resource, CrowdTrust is committed to fostering a reliable environment where both consumers and businesses can thrive.
Federico Content Creator has a poor customer experience.
Reviewers express significant frustration with Federico Content Creator, primarily due to issues surrounding Instagram account management. Many users report their accounts being banned or inaccessible for seemingly no reason, with complaints about the lack of human support and reliance on AI moderation.
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Specific grievances include wrongful accusations leading to permanent bans and the deletion of accounts with substantial followings. Despite these issues, a small number of customers appreciate the platform for its potential in content creation, highlighting the enjoyment of engaging with creative material. However, the overwhelming sentiment is negative, with users feeling that the platform has deteriorated since being acquired by Meta. Overall, the majority view reflects deep dissatisfaction with the service.
1,002 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.2
1,002
100%
-0.2
● Low
1.2 / 5 overall
=
1,002 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.2▼ 0.2
12-month avg
1.2
All-time
1.2
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.3
75
Sep 24
1.4
81
Oct 24
1.1
65
Nov 24
1.1
74
Dec 24
1.3
88
Jan 25
1.3
111
Feb 25
1.4
73
Mar 25
1.1
67
Apr 25
1.5
56
May 25
1.2
75
Jun 25
1.1
175
Jul 25
1.2
47
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 25 positive reviews
Website & app16%
4 mentions
Easy to use12%
3 mentions
“Retour d’expérience – Voyage à Taghit avec « Atelier du Voyage »
Points positifs
Dès votre arrivée dans le désert,...”
On “Website & app” · Jun 5, 2025
Top complaintsof 470 negative reviews
Account issues43%
204 mentions
Customer service25%
117 mentions
Payment issues6%
29 mentions
Response time5%
22 mentions
“2025] Duygu Erdoğdu: My Instagram account has been inaccessible since June 28”
On “Account issues” · Jul 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Instagram Influencers.
Overall rating and review count for this company and similar companies
Meta’s AI wrongfully disabled my instagram account last may 15 and it also has a worst customer support service I paid 469 pesos for meta verified only to receive bot responses and didn’t work to get my account back as these agents promised they will get back to me but they didn’t so they scammed me as well. Meta should fix this AI banning shit. Thousands of us are getting banned mistakenly recently including me.
Would give 0 stars if possible, disabled my Art Instagram by being linked with an unjustly banned Facebook account. They encourage you to link your accounts from different platforms and then take them all out when one gets hit.
How disgusting.
Banned for false allegations, appeal denied with in seconds, never posted, shared or sent any content that goes against their community guidelines. No customer support
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such a pathetic customer service.. Everything is being monitored by AI and sometimes it do fail but Humans at the Meta can't rectified the mistake even if you bring that to their notice. They will turn a blind eye.
I have a whole history with it I will gladly share.
As we all know, Instagram is a major picture-based social platform serving as a core for many types of users: businesses, artists, common folk that is sharing with friends. It is easy, straightforward, what might be an issue?
Few years ago I started drawing and began participating in various challenges all over the web. Just imagine - you have no name, you post with certain hashtags and voilà - not only people see you in "recents", you see small people too! Ain't that great? That what social networks should do and it is great. Was great.
So what went wrong? "Safety measures". You might argue that they are greedy and want to monetize their leviathans more, but ultimately they disabled "recents" for the sake of defending their users against illegal content. So, no community drive anymore, only consuming. Small artists complained a little, AI scraping went out, everyone switched their attention to the bigger thing and this amazing decision silently stayed with us. It is only natural when majority doesn't care. So, I switched my art account's platform, staying here only to see photo updates from friends. And yeah, even here they managed to make things worse.
It is 2025, and users aren't protected enough. Old accounts are still here, still assumingly post stuff that offend Community Standards. How dare they!
Well, lucky me, I wasn't caught in the maelstrom of unreasonable bans, but in something different and I can't even say what it is. Recently I tried to change my username, I done it successfully, but... it haven't changed. I got a mail that it was changed indeed, but now I can't login using my credentials (my mail, my phone number, my username) show that my password is wrong. And whenever I reset it to itself, in the final window in shows that my username is old, my password is the same. And the only login that works is the reset itself (to any other password), because otherwise it yet again tells me that any combination is wrong with no support I can contact, "just reset the password". So here I am thinking: should I reset password once more to login via desktop, create a new account without my history or forget about this madness whatsoever? Sadly I will choose second above third because of people I care about in this mess of a dying "social" platform.
The current mess that Meta has created which is troubling their users is disgusting. Meta is accusing people of horrible things and suspending their account without any kind of investigation, warning. Meanwhile gore, cp etc is rampant on their platforms which the ai does not see as any problem.
My account was suspended and I have lost all my fond memories. It is time for a wake up call for everyone. Meta needs some lesson now.
Information Stealer Company. Creates false bans. Lies to Media and plays the Victim Card. They are rotten to the depths of their core. I hope the lose all the money and go bankrupt.
Meta introduced new ai driven account and content moderation that has since falsely accused myself and countless others of policy violations, then permanently banned my accounts with no human review or oversight on the appeal. If this isn't reversed, it will be the end of both Instagram and Facebook as viable platforms, and all trust in Meta in data stewardship is completely shattered
Falsely banning my 15+ year old account with AI and not getting proper human review. I do not know what triggered the AI to ban my account. I cannot make another account without it being banned too on the same device. I would like to know what set off the AI so I do not lose any future accounts and can avoid any behavior that could be falsely detected.
I will probably avoid all meta apps in the future and recommend others do the same.
I get instantly denied a repeal without proper review or an explanation.
Terrible company. False banning users (me included) for disgusting acts that were never committed. After appealing, you have a 50/50 chance of being let back on. Even if you don't post or do any interactions, you get banned.
They'd deserve a 0 stars if possible. They falsely banned my IG for shit as heinous as child sexual exploitation and there's no real way to appeal. They even took down my FB. Imagine letting AI do all your moderation and not even have any human support agent.
Have been uncooperative in helping reinstate my Instagram accounts for a false accusation. I’ve reached out 3 times now and have heard nothing but silence.
Both my Instagram and Facebook accounts were banned for falsely accusing innocent users of serious accusations. I am extremely disappointed with Instagram and its AI system. I had my account for roughly more for 10 years. And all my memories From family friends and people that I made connections gone because of Instagram's terrible system.
CrowdTrust is a review platform designed to facilitate consumer feedback and rating of businesses across various sectors. It allows users to share their experiences, insights, and opinions about products and services, helping other consumers make informed purchasing decisions. The platform serves a diverse customer base, including individual consumers seeking trustworthy recommendations and businesses looking to enhance their reputations through customer engagement and feedback.
By offering a space for honest reviews, CrowdTrust aims to build a community of transparency and accountability in the marketplace. The platform harnesses the power of user-generated content to provide valuable insights, enabling consumers to navigate their choices effectively. As a digital resource, CrowdTrust is committed to fostering a reliable environment where both consumers and businesses can thrive.