Internet Ink is a UK-based provider specializing in compatible and original printer ink cartridges and toner. With over 25 years of experience in the industry, the company has established itself as a reliable source for affordable printing solutions, catering primarily to both individual consumers and businesses seeking cost-effective alternatives to OEM cartridges.
Customers can easily navigate the website to find printer-specific ink and toner options across various brands, including Brother, Canon, Epson, and HP. Internet Ink also offers free delivery across the UK, ensuring a convenient shopping experience. The company aims to deliver high-quality printing products while providing savings of up to 90% compared to traditional retail prices.
Reviewers consistently praise Internet Ink for its excellent service and high-quality ink products. Many customers highlight the competitive pricing and reliability, noting that the compatible inks work well with various printers without issues.
Read full summaryShow less
The prompt delivery and easy-to-navigate website further enhance the positive experience for long-term users. Some consumers mention that they have relied on Internet Ink for years, appreciating the company's willingness to resolve any order mistakes swiftly. However, a few critical reviews touch on concerns regarding specific cartridges and internet-related issues, though these are rare. Overall, the overwhelming sentiment reflects satisfaction with the quality and service provided. Internet Ink is highly recommended for anyone seeking dependable ink solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
879
100%
+0.5
● Low
4.9 / 5 overall
=
879 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▲ 0.5
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.9
9
Sep 24
5.0
10
Oct 24
5.0
7
Nov 24
4.9
16
Dec 24
4.9
9
Jan 25
5.0
8
Feb 25
5.0
5
Mar 25
5.0
3
Apr 25
3.9
8
May 25
4.8
4
Jun 25
5.0
9
Jul 25
5.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Prices & value47%
229 mentions
Customer service37%
179 mentions
Fast & efficient32%
156 mentions
Delivery29%
142 mentions
“Always excellent products at first class prices”
On “Prices & value” · Jul 17, 2025
Top complaintsof 12 negative reviews
Customer service58%
7 mentions
Response time33%
4 mentions
Returns33%
4 mentions
Delivery25%
3 mentions
“tried phoning customer service but line no longer in service”
On “Customer service” · Aug 8, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
Overall rating and review count for this company and similar companies
I have been a customer for many years, using them to supply the compatible inks that work on my Epson SX235W printer.
The cartridges work every time without any problems.
I recommend internet ink as the service is good with quick delivery.
Tony Middleton
I have been using this company for quite a while now and I have never had any problems with their compatible ink cartridges. They are far better than any others I have used in the past - and I've used a lot! Great product, fabulous price.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have been using Internet Ink for over 10 years now and I would highly recommend them. The quality, price and delivery is superb. A very professional set-up.
First class website -I would not buy from anywhere else
First class website, range and service and delivery is always perfect. I would not buy from anywhere else.
Occasional discount codes are worth waiting for if you're not in a hurry but full prices are still better than elsewhere. A fully merited 5/5
I have been using Internet Ink compatible inks for my Canon MG6650 printer for 6 or 7 years and they have always been brilliant. Internet Inks send orders out really quickly and their customer service is excellent.
Was surprised that the site had remembered my details even though I only bought from them 12 months ago. The details of the previous orders had also been retained which made it easy to select what to order, especially as there is an option to "order again ̈ so you know you are buying the correct items. The range can be a bit overwhelming at first but the filters on the left hand side help you to find the right things to buy.
Overall a very quick and easy ordering experience from a truly professional company.
Great choice of inks all at a very good price. Easy to use website ordering system with choice of delivery speed.
Have been a customer for several years and have never been disappointed.
What a reliable and good value service this is. I have used Internet Ink for years now and never, ever had a problem with an order. I use the compatiable cartridges, which perform perfectly for a fraction of the cost of the branded ones. Orders are also delivered very swiftly. What more could you ask for?
Previously used this company, absolutely fine, no problems. Have tried another company (probably was bit cheaper, but not such quality) recently unhappy with their cartridges, so have now returned to Internet Ink for previous quality.
Have been using Internet Ink since 2008, when the ink cartridges in my Epson DX5050 printer ran out.
The Epson replacement cartriges from supermarkets were extremely expensive - so tried Internet Inks compatable cartidge packs and have never looked back.
Cartriges Install easilly, and always show the cartidge status on the program grafic.
Never had a delivery or service problem in this time
The firm provides a clear and helpful system to identify your printer and then the choice of manufacture. I use their own brand ink. With every order I made, the delivery was by return, well packed and complete. The only time that I had a problem was in attempting to pay, something went wrong with the banking side and I submitted a different payment without further difficulty.
Dealt with this company for many years. Excellent service, just one small problem I had was quickly sorted. Inks work very well. Don't need to shop around when this company is so good.
Internet Ink is a UK-based provider specializing in compatible and original printer ink cartridges and toner. With over 25 years of experience in the industry, the company has established itself as a reliable source for affordable printing solutions, catering primarily to both individual consumers and businesses seeking cost-effective alternatives to OEM cartridges.
Customers can easily navigate the website to find printer-specific ink and toner options across various brands, including Brother, Canon, Epson, and HP. Internet Ink also offers free delivery across the UK, ensuring a convenient shopping experience. The company aims to deliver high-quality printing products while providing savings of up to 90% compared to traditional retail prices.